# CDK Global vs Dealertrack DMS - 2026 Comparison - Software Advice

> CDK Global vs Dealertrack DMS - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/cdk-drive-profile/vs/dealertrack-dms

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CDK Global vs Dealertrack DMS

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Updated June 9, 2026

# CDK Global vs. Dealertrack DMS: 2026 Comparison

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Updated June 9, 2026

# CDK Global vs. Dealertrack DMS: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/cdk-drive-profile/)

[CDK Global](https://www.softwareadvice.com/crm/cdk-drive-profile/)

4.1

[(210)](https://www.softwareadvice.com/crm/cdk-drive-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Ease of Use
-   Employee Management

Cons:

-   Customer Support

Who uses CDK Global

Based on 210 reviews

-   Popular among: Small businesses
-   Most common industry: Transportation (74%)
-   Top use cases: Auto Dealer (11%), Auto Dealership CRM (6%) and Auto Dealer Accounting (5%)

63% of users recommend this product

[](https://www.softwareadvice.com/crm/dealertrack-dms-profile/)

[Dealertrack DMS](https://www.softwareadvice.com/crm/dealertrack-dms-profile/)

4.4

[(116)](https://www.softwareadvice.com/crm/dealertrack-dms-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Dealertrack DMS

Based on 116 reviews

-   Popular among: Small businesses
-   Most common industry: Transportation (71%)
-   Top use cases: Auto Dealer (18%), Auto Dealership CRM (4%)

76% of users recommend this product

[](https://www.softwareadvice.com/crm/cdk-drive-profile/)

CDK Global

4.1

[(210)](https://www.softwareadvice.com/crm/cdk-drive-profile/reviews/)

[](https://www.softwareadvice.com/crm/dealertrack-dms-profile/)

Dealertrack DMS

4.4

[(116)](https://www.softwareadvice.com/crm/dealertrack-dms-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.1

Based on 210 reviews

Ease of use

4.0

Value for money

4.0

Customer support

4.1

Functionality

4.1

4.4

Based on 116 reviews

Ease of use

4.2

Value for money

4.3

Customer support

4.3

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 326 reviews from Auto Dealer

* * *

Accounting

3.9

Contact Database

4.0

Document Management

3.9

Financing Management

4.2

Payment Collection

N/A

Reporting & Statistics

N/A

Accounting

3.3

Contact Database

4.0

Document Management

4.5

Financing Management

4.6

Payment Collection

3.0

Reporting & Statistics

5.0

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

DocStar ECMNot enough reviews

](https://www.softwareadvice.com/cms/docstar-dms-profile/)[

DealerlogixNot enough reviews

](https://www.softwareadvice.com/auto-repair/dealerlogix-profile/)[

Dealer Car SearchNot enough reviews

](https://www.softwareadvice.com/auto-dealer/dealer-car-search-profile/)

## Reviews

* * *

AG

Anthony G.Wholesale parts sales mgrAutomotive, 51-200 employees

"Overall it is the best system in OEM world, customer service and helpline is phenomenal and handles any tasks requests quickly"

Jun 8, 2026

AR

Audra R.Assitant Operations ManagerAutomotive, 5001-10000 employees

"What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe."

Jun 7, 2026

AE

Alisa E.Finance managerAutomotive, 2-10 employees

"What I liked most about dealertrack was the very convenient credit applications and clientele integration."

Dec 3, 2024

HL

Holly L.Business Development ManagerAutomotive, 51-200 employees

"The biggest problem with this DMS is that it crashes a lot."

Sep 18, 2024

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Carsforsale.com vs CDK Global](https://www.softwareadvice.com/crm/carsforsale-profile/vs/cdk-drive/)[AutoManager vs CDK Global](https://www.softwareadvice.com/crm/automotive-crm-profile/vs/cdk-drive/)[Carsforsale.com vs Dealertrack DMS](https://www.softwareadvice.com/crm/carsforsale-profile/vs/dealertrack-dms/)[AutoManager vs Dealertrack DMS](https://www.softwareadvice.com/crm/automotive-crm-profile/vs/dealertrack-dms/)