ChannelReply

ChannelReply is a cloud-based help desk solution that helps small to large businesses manage customer service via triggers, canned responses, feedback requests and more. ChannelReply connects all of your eCommerce stores to a single helpdesk so that your customer support team can view order data and answer questions on one simple screen. Increase visibility on your customer support tickets and save countless hours by creating automated replies, business rules, and custom-built filters. Be customer-obsessed and create net promoters. Get started by simply integrating all of your stores to your favorite helpdesk.