# CharityEngine Software Reviews, Demo & Pricing - 2026 > Review of CharityEngine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/charity-engine-profile --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / CharityEngine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/) # CharityEngine 2026: Benefits, Features & Pricing Wondering if CharityEngine is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CharityEngine 4.2 [(32)](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/) Pricing Starting at $550.00 per month ### About CharityEngine CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less time struggling with technology. It has the tools for managing donors, receiving donations, processing payments, and more. CharityEngine is a mission-driven software built specifically for nonprofits looking to change the world. Book your demo today to see how CharityEngine can help you achieve your fundraising goals. Wondering if CharityEngine is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## CharityEngine User Interface ## Popular CharityEngine Alternatives Main Product CharityEngine 4.2 [(32)](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 4.21Value for money - 4.07Customer support - 4.28Functionality Pricing Starting at $550.00 per month Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1436)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Zeffy](https://www.softwareadvice.com/nonprofit/simplyk-profile/) 4.8 [(482)](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.95Value for money - 4.86Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/) 4.6 [(937)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.60Customer support - 4.38Functionality Pricing Available upon request Get Price ## CharityEngine Pricing and Plans Starting price: $550.00 per month Free Trial Free Version Starter $550.00 per month Plan includes: - CRM & Donor Management​ - Custom Donation Forms - Built-in Payment Processing - Email & Marketing Automation - Out-of-the-box​ Marketing Automation Workflows - Event Management - Gift Probability: Native Prospect Research - Membership Managemen - Sustainer Management​ - Reports & Analytics Read More Pro Pricing available upon request Plan includes: - Everything in Starter plus: - Auctions - Volunteer Management​ - Peer-to-Peer Fundraising​ - Custom Dashboards - Major Gift Management - Unlimited Automation & Workflows​ - ChatGPT Writing Assistant - Double the Donation Integration​ - Query Builder & Database Access Read More Premier Pricing available upon request Plan includes: - Everything in Pro plus: - Advocacy - Shopping Cart - Custom Pipelines​ - Multichannel Attribution Tracking​ - Premium Support​ Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CharityEngine Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of CharityEngine Access Controls/Permissions Accounting Integration ACH Payment Processing Activity Dashboard Activity/News Feed Activity Tracking Ad hoc Reporting Alerts/Notifications Alumni Management API Appointment Scheduling Assignment Management Attendance Management Auction Management Budgeting/Forecasting Calendar Management Campaign Analytics Campaign Planning Campaign Segmentation Commenting/Notes Committee Management Communication Management Contact Database Contact Management Contribution Tracking Credit Card Processing Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Donor Discovery Drag & Drop Dues Management Email Management Email Marketing Email Reminders Email Templates Email Tracking Event Scheduling Event Ticketing Event Triggered Actions File Management Forms Management For Nonprofits Fund Accounting Gift Matching Management Goal Setting/Tracking Historical Trend Analysis Interaction Tracking Lead Management Marketing Automation Member Database Mobile Access Mobile Giving Multi-Channel Communication Online Forms Online Giving Payment Processing Performance Metrics Personalization Pledge Management Real-Time Analytics Real-Time Notifications Real-Time Reporting Receipt Management Recurring Giving Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Revenue Management Sales Pipeline Management Search/Filter Social Marketing Social Media Integration Summary Reports Task Management Task Scheduling Third-Party Integrations Web Forms Website Integration Website Management Workflow Management ## CharityEngine Integrations Google Analytics 360 Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Typeform Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 24 integrations ## CharityEngine User Reviews Overall Rating 4.2 Ratings Breakdown 5 53% 4 25% 3 16% 2 3% 1 3% Secondary Ratings Ease of Use 3.9 Value for money 4.2 Customer support 4.1 Functionality 4.3 Michelle H. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed November 2020 Power behind your reporting 5 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: CharityEngine is a great CRM tool, for me the feature I use most often is query builder to create custom reports of specific parts and types of data. I love the functionality available in Query Builder, and since my organization has some pretty complex data structures, CE makes it really easy for me to get exactly the data I need at any given time. Cons: Sometimes when there are updates to the software, some functionalities are down temporarily, but their team always works swiftly to make sure everything is running smooth! Reasons for switching to CharityEngine We needed more everything! Read More BM Benjamin M. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 2 years Review source Reviewed August 2019 Not just Donor Management 5 The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market. Cons: Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is as an integration and implementation firm. We work with many similar systems in the market though and I'd say comparatively, it's easier to set up than most other member and donor management systems. I wish it had some additional functionality like the Association Management Systems (AMS) market has around testing, certification and things like that, we could have consolidated down to fewer systems in the stack for our customers who we implemented it for, but that's not what we bought it for. I'm super pleased with what's there. Reasons for choosing CharityEngine After spending months to consider a CRM based approach and all of the additional customizations and other 3rd party systems that would be needed to accomplish our customer's goals, the cost to stand up the system and get up and running was cheaper and faster while the customer felt they did not sacrifice quality or support. Reasons for switching to CharityEngine Our customer would say that the functionality was greater and more all-inclusive, and the pricing model is surprisingly creative and flexible for the enterprise level system you get. Read More CZ Carol Z. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 6 months Review source Reviewed July 2020 Wish We Still Had Our Old, Out-dated CRM Tool 1 Dismal. Frustrating. Disappointing. And we just came through a global pandemic with the heaviest donation period in our history with a sloppy, non-user friendly tool that doesn't provide the depth of data we need and were told we could anticipate. And now we are headed toward year-end fundraising season with a tool that doesn't allow segmentation of our donor data. We are -- or WERE -- a high performing fundraising team before we got Charity Engine. It's a joke. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It's got a nice dashboard. But, four months in, we still don't know to navigate the tool, pull reports or find information easily, even when using CE every day. Cons: The product was grossly over-sold by the sales team. We had an old, outdated CRM that we had out-grown, but I would take it back in a heartbeat because it did so many things that Charity Engine does not do. We were so excited to have a new database, but this CRM is really not a fit for our needs at all. Absolutely NO training available. We are still in "sandbox" mode after four months very poor, slow, unresponsive customer support, not intuitive or user-friendly. Lots of mistakes pulling in new donor data. Wish I had something good to say, but I don't. Reasons for switching to CharityEngine We thought we needed a more modern, robust tool -- Charity Engine isn't the answer, for sure. Big mistake. Vendor Response Carol, thank you for sharing your experience thus far. Since your review, we have engaged with the team to make sure that all stakeholders are trained on the platform. It's clear that we have not set you up to do the things you need the most in your role and your frustration is completely understandable. Your voice was heard and we are committed to making sure that we address your concerns. Replied September 2020 Read More CJ Christina J. Verified reviewer Broadcast Media 51-200 employees Used daily for less than 12 months Review source Reviewed September 2021 Connect, Customize and Collaborate 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The tool is feature rich. I find new options that will improve our productivity just about every week. One of my favorite features is their robust import tool. They make is so easy to bring data into the system. Cons: Charity Engine offers a wide variety of features, but some have not been developed to the level of sophistication we need. The good news is they have an excellent process for submitting and reviewing enhancement requests and so far, all our requests have been submitted for future development. Reasons for choosing CharityEngine We chose Charity Engine because of their API capability, donor retention program and they offer the ability to customize just about everything within the tool. Reasons for switching to CharityEngine Allegiance did not offer the ability to integrate with other technology platforms which is critical for the long term growth of our organization. Vendor Response Thank you for your insightful review. We appreciate you sharing your experience with us. Replied October 2021 Read More JC John C. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Great comprehensive solution! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Flexibility and ease of use - Robust functionality that facilitates/addresses all of our fundraising, marketing and donor management needs. - very responsive customer support Cons: No complaints. This is a great, very cost effective solution. Reasons for switching to CharityEngine We needed a more dynamic product to address our unique needs. Blackbaud was the opposite of that for us. Read More BB Becky B. Verified reviewer Food Production 51-200 employees Used daily for less than 6 months Review source Reviewed July 2020 Good product, could use some growth 3 Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The look, and multiple tab usage, I like that you don't have to open a new software to look at multiple things Cons: user interface, building reports are not easy, training has been almost non existent. Reasons for switching to CharityEngine We outgrew Donor Quest and needed more features. Vendor Response Becky, thank you for your feedback. We are glad you have already begun to see some of the efficiencies of an integrated platform. We're sorry that you were not able to get the training you had hoped for thus far. We are working to address that with your team and you should soon see the benefits of our unified platform. Training will pay great dividends in terms of eliminating some of your challenges like building reports and will hopefully have you enjoying your new capabilities and features. Replied September 2020 Read More SD Shalin D. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Review source Reviewed January 2022 An Easy, One-Stop Shop 4 Charity Engine has provided a one-stop shop CRM solution for the Appalachian Trail Conservancy for the past five years, providing a powerful tool to help grow the organization’s constituency. The one-stop shop aspect has been very helpful — everything is one place. Data collection, data management, campaign management, email distribution and so much more. We do not have to manage multiple vendors and contracts, we can track work and performance in one system, and we have one account manager ensuring our needs are met. We both appreciate and have enjoyed the support of the Charity Engine team and we know other organizations will too. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We loved that it's a one-stop shop, reducing the need to manage multiple contracts or engage in various conversations with multiple vendors. Cons: The software could be more user-friendly, supplemented by robust customer support. Fortunately, Charity Engine is expanding its account management/customer support team(s) so improvements are ahead. Reasons for choosing CharityEngine We chose Charity Engine because it offered us a one-stop shop for all of our needs. Vendor Response Shalin - thank you for your thoughtful and thorough review. We pride ourslelves on being a true all-in-one CRM that doesn't require expensive integrations and puts the data in your hands, in one place. Thanks again! Replied February 2022 Read More DB Dana B. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used other for more than 2 years Review source Reviewed September 2019 A True Partner 5 I've worked at start ups and with more mature fundraising programs and the level of transparency I had into our business, especially payment processing is unmatched. The experience with Charity Engine felt more like a partnership than a vendor / client relationship and I believe this contributed to our overall success. Ratings Breakdown 5 Ease of use 5 Functionality Pros: A monthly giving program can provide a stable source of income for an organization and Charity Engine software was integral to the implementation and ongoing success of our monthly giving program. Our strategy included moving off of our existing online fundraising platform and finding a better option for payment processing. Direct Response Television (DRTV) is a considerable investment and it was the primary acquisition method for our program. We wanted a solution that could charge recurring gifts (monthly, quarterly, annual) and process ACH and credit card donations across all channels and we didn't want to deal with file transfers. Charity Engine worked with us and the software accommodated all of our needs - the donation page integrated seamlessly with the website, we passed through our source code logic and the inbound contact centers could authorize and process transactions in real time (no batch processing) through Charity Engine's open API. What I like most about this experience with Charity Engine software - flexibility. Charity Engine felt like a solution with plenty of functionality I could use right out of the box but that also incorporated features designed specifically to meet my program's needs. Later, with a smaller organization, I found my favorite thing about Charity Engine software - other than the cost (per contact record fee structure) was the intuitive interface that made it easy for a few people to manage events and peer to peer marketing/fundraising. Cons: As a Charity Engine admin/user at the first organization, we identified a need for user manual/training resources. Also, entering offline donations (literally entering check information) was a pain point, however, offline donation entry is problematic for peer to peer fundraisers/organizations still today - I don't think any software has the perfect solution. Read More KK Kristi K. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 2 years Review source Reviewed January 2022 Data Warehouse Capabilities and SQL Integration 4 Charity Engine has expanded its one-stop shop CRM solution by also providing Data Warehouse capabilities and SQL integration. This DBaaS (Database-as-a-Service) offering has been instrumental in our Data Analytics Strategy. Easily generating a visual diagram of the database schema allowed new Developers to quickly come to speed at ATC by further understanding the underlying data construct. Developers could leverage their pre-existing SQL skills rather than learn different data extraction and querying tools. Additional efficiency was gained when interrogating data by allowing for infinite ways to join tables, filter data, and extract meaningful insights rather than be limited by rigid pre-established querying structures. The added benefit of Charity Engine’s hosted database service is that their team handles the infrastructure, storage, data replication, and backup automation, ensuring that the organization’s data is secure and accessible which is a priority for any organization. Ratings Breakdown 4 Ease of use 4 Functionality Pros: The expansion of the native CRM solution with Data Warehousing capabilities and SQL Integration. Cons: Proprietary report writing and querying tool native in the product. This limitation was overcome by the release of the new data warehouse that allows for querying via SQL Server Management Studio (which is a well known industry standard). Vendor Response Kristi - thank you so much for your review and specific feedback about our dBaaS offering. We're excited too about this offering! Replied February 2022 Read More Catharine S. Verified reviewer Philanthropy 2-10 employees Used daily for less than 6 months Review source Reviewed June 2021 New partnership with Charity Engine 5 We just partnered with CharityEngine. I asked them to do something with a very short time line and they were wonderful- delivered on time and wonderful to work with. Great product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great team, easy-to-use, looks great for donors Cons: Nothing at this time- so far Charity Engine has delivered as promised. Vendor Response It is wonderful to partner with you, as well. Thank you for the kind review. Replied October 2021 Read More Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/) ## CharityEngine Popular Comparisons [Givebutter vs CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/vs/givebutter/)[Donorbox vs CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/vs/donorbox/)[DonorPerfect vs CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/vs/donorperfect/)[Zeffy vs CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/vs/simplyk/)[Bloomerang vs CharityEngine](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/charity-engine/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **125** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1436) Recently recommended **106** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **101** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **100** times Stuck Between Options? 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