Cherwell Service Management vs Less Annoying CRM

Cherwell Service Management has 153 reviews and a rating of 4.37 / 5 vs Less Annoying CRM which has 397 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.37 / 5 (153)

4.75 / 5 (397)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 2, 2020

November 20, 2020

Pros/Cons

  • Pros

  • Works as expected. Easy to configure and is very intuitive.

  • Very customizable, and no coding!! Easy to use

  • Cons

  • The software is lacking in visual design. It's functional but getting information to be readable and look good is very hard and takes quite a bit of work in the dashboard manager.

  • The UI is somewhat dated but still functional. Their web-based console (for technicians) has about 90% the functionality of the thick client.

  • Pros

  • I LOVE the simplicity but more than anything, the ability to customize it for my business. Oh yeah, and the price? SO AWESOME!!!

  • Easy to use. All the features we need. Superb customer support.

  • Cons

  • I would like if they were able to store client payment information without raising price. However, I still manage well without it.

  • Their auto population needs just a bit more work but usually does well.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

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2020

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux