About ChildCareCRM

ChildCare CRM is a cloud-based solution that enables businesses in the childcare industry to streamline and manage processes related to sales, marketing, leads and waitlists. School administration departments can utilize the platform to plan classroom space by sorting candidates based on criteria including age, priority and more.

ChildCare CRM allows businesses to capture lead data from phone calls, emails and other sources, set up meetings or follow-up tasks and track progress by receiving status updates. Users can create HTML-based marketing templates and send emails to individuals or groups. Additionally, it helps managers analyze statistical data trends, staff performance, revenue and other metrics through reports.

ChildCare CRM integrates with va...


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Supported Operating System(s):

Web browser (OS agnostic)

43 Reviews of ChildCareCRM

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 43 results

May 2019

J.D. from LaunchPad Early Education

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Fantastic Software Choice for Child Care Proviers

The experience has been good.

Pros

This software helped us finally get our arms around the incoming funnel of potential new clients. The systematic process of moving the leads through the process has helped us better structure our marketing and enrollment process.

Cons

The software has almost too many options. Beginners beware, this software is not for the non-tech savvy user. You must have some sort of technical ability to navigate through the different screens. Some of the features are buried in menus which are not intuitive. They are not difficult to find once you know where they are located, but the features are not where you might think they would naturally fit.

Reasons for Choosing ChildCareCRM

This is the standard that seems to be used in the child care industry

July 2019

Ashley from Christ the King Early Education Center

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2019

Childcare CRM Services

The service and billing personnel are excellent, kind, and patient. The software is simple, amazing, and saves me so much time.

Pros

I like the simplicity of the use when talking with an individual over the phone requesting information. The information exporting directly into our ProCare software has been such a huge time-saver. Our website feeding the waitlist form information into the CRM is excellent as well. We are able to keep the priority of our waitlist clients in track better.

Cons

The software itself has never given me a problem. It has only been my personal error detracting from its features.

August 2019

Sara from Education Management

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Drastically Increased Our Enrollment!

We have used CRM for over three years and are constantly learning new things and making changes and updates. I run monthly reports from CRM to show our schools progress in enrollment and their efficiency using the system. Their reports are incredibly easy to understand and can be modified to show you exactly what you want to see. I would never switch away from this system and have been recommending it to other owners in our franchise. If you are looking to increase your enrollment and see how well your marketing dollars are being spent you need to use ChildCare CRM.

Pros

My favorite feature about ChildCare CRM is that it is 100% customizable. We set up our CRM to follow best practices and made some tweaks, but our Directors have the ability to customize it even further. This system has made our sales process manageable and straight forward. Some of our Directors are not tech savvy and they are able to run this system smoothly. My favorite aspect is the email and text templates that make our Directors lives easier.

Cons

Because we have customized our schools so much, sometimes our Directors become overwhelmed but it has not been anything they cannot handle. We always have to remember that CRM was not just created for us and the things we may dislike about it could be another schools favorite aspect.

December 2017

Stephanie from The Nook Daycare, LLC

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

December 2017

Complicated system in organizing how to boost your schools enrollment

It helps you come up with a email system of boosting enrollment for your school. Also helps you organize the inquiries that come into your school.

Pros

The software has great ways to email parents, soon to be parents and more, but it is a complicated system and takes awhile to learn how to use. Our school personally had so many technical issues which potentially lost us business instead of helping us with business. It does help organize things though.

Cons

There are too many technical issues and although the customer support tries to help, the issues costs us business and were extremely frustrating.

May 2019

Karli from Boulder JCC

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Exceptional Customer Service and Intuitive Software

This software has helped enormously with our school enrollment and specialty classes. I love that it is cloud based and I have access to it anywhere so I can respond to inquiries from home or while traveling. My lead information is organized in an easy to manage way. Team at Child Care CRM has been a tremendous help and is always ready to answer any questions I have. We have been extremely pleased with all the support we've received.

Pros

Easy to log and track information. Keeps all of my leads organized and allows for easy follow-up with families. Extremely fast customer service that responds to my questions with clear guidance and information.

Cons

I wish the tour and meeting schedule would communicate with my Google calendar