About ChildCareCRM

ChildCare CRM is a cloud-based solution that enables businesses in the childcare industry to streamline and manage processes related to sales, marketing, leads and waitlists. School administration departments can utilize the platform to plan classroom space by sorting candidates based on criteria including age, priority and more.

ChildCare CRM allows businesses to capture lead data from phone calls, emails and other sources, set up meetings or follow-up tasks and track progress by receiving status updates. Users can create HTML-based marketing templates and send emails to individuals or groups. Additionally, it helps managers analyze statistical data trends, staff performance, revenue and other metrics through reports.

ChildCare CRM integrates with va...


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Supported Operating System(s):

Web browser (OS agnostic)

44 Reviews of ChildCareCRM

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 44 results

August 2018

Julien from Move Dance and Fitness Studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Run my business through it!

Run my business from it and we've been growing 60% every year!

Pros

What I like most about childcareCRM is the price for what I do. I've tried Infusion soft before and others. They are great but it would have costed me an arm and a leg to have it customized for my business. Some of the reasons I chose childcareCRM over others was 1. price, 2. how customized it is to my business, 3. they customer service.

Cons

What I like least about childcareCRM. It is not the easiest to have someone trained in. I think the UX could be improved. Nevertheless I still give it a 10/10.

Response from Child Care CRM

Replied March 2019

We are putting a priority on enhancinig the user interface during 2019 among other suggestions from our customers.

July 2019

Ashley from Christ the King Early Education Center

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2019

Childcare CRM Services

The service and billing personnel are excellent, kind, and patient. The software is simple, amazing, and saves me so much time.

Pros

I like the simplicity of the use when talking with an individual over the phone requesting information. The information exporting directly into our ProCare software has been such a huge time-saver. Our website feeding the waitlist form information into the CRM is excellent as well. We are able to keep the priority of our waitlist clients in track better.

Cons

The software itself has never given me a problem. It has only been my personal error detracting from its features.

September 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

Helpful for childcare inquiries

Overall we have had a good experience with CRM. It is helpful for checking in with families that want to inquire about our center. COVID put a little bit of a damper on our attendance and CRM has been helpful to organize previous inquiries and check in with them.

Pros

We use this site daily to be able to gather inquiries for childcare. It is connected to our company site and is easy for parents to use.

Cons

It was really hard to get it to connect to our Procare software to be able to import information into the system easily.

December 2017

Stephanie from The Nook Daycare, LLC

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

December 2017

Complicated system in organizing how to boost your schools enrollment

It helps you come up with a email system of boosting enrollment for your school. Also helps you organize the inquiries that come into your school.

Pros

The software has great ways to email parents, soon to be parents and more, but it is a complicated system and takes awhile to learn how to use. Our school personally had so many technical issues which potentially lost us business instead of helping us with business. It does help organize things though.

Cons

There are too many technical issues and although the customer support tries to help, the issues costs us business and were extremely frustrating.

May 2019

J.D. from LaunchPad Early Education

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Fantastic Software Choice for Child Care Proviers

The experience has been good.

Pros

This software helped us finally get our arms around the incoming funnel of potential new clients. The systematic process of moving the leads through the process has helped us better structure our marketing and enrollment process.

Cons

The software has almost too many options. Beginners beware, this software is not for the non-tech savvy user. You must have some sort of technical ability to navigate through the different screens. Some of the features are buried in menus which are not intuitive. They are not difficult to find once you know where they are located, but the features are not where you might think they would naturally fit.

Reasons for Choosing ChildCareCRM

This is the standard that seems to be used in the child care industry