About CINC

CINC is the #1 real estate tech solution powering elite teams. With relentless innovation and an unrivaled community, we provide top real estate teams with the technology and marketing they need to grow their business. ...
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Lead Generation

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CINC User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 38 reviews

User Profile

David Matthew

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Best CRM for real estate hands down.

I procure clients!

Pros

What I like most about this software is the team behind it, who are constantly improving it, and listening to their clients about how to better serve them and make the experience better for their customers.

Cons

Difficulty creating sales funnels for segmented populations in the database. Would like to have registrations with Social Media logins to provide better data.... I wish one of their training centers was in my backyard.

Amanda

Company size: 51-200 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Amazing Lead Generation Platform

CINC has brought my real estate business to a whole new level. I am able to offer quality leads to my team and manage them in an easy to use platform.

Pros

CINC helps keep you top of mind with leads/clients using their personality based drip campaigns. You can track user usage and frequency as well as see which properties they view. Phone calls, text messages, and emails can be sent directly from the system with no need to toggle back and forth between two screens. The advertising done on your behalf produces quality real estate leads for both buyers and sellers.

Cons

We occasionally have issues with the mobile app, but the glitches never seem to last more than an hour or two.

Reasons for choosing CINC

We chose CINC because of the complexity and thoroughness of their platform. The personality based follow up is incredible and keeps clients engaged.

Jennifer

Company size: 51-200 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
1

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

May 2018

Expensive system, will get leads, just not quality. Experience will be different depends on support

Pros

The ease of not having to constantly man the emails or sending homes directly. It is a nice system, and it gives you peace of mind knowing that if you go out of town or aren't able to send emails, or text, it will do it for you. Also, a nice feature is the holiday emails where you can send out to all of your contacts. It is a nice feature that you can see when you last contacted them no matter what form of contact it was. The software is fairly simple to use and there are instructional videos to go back to that will walk you through each step, so you won't have to constantly call for help. Just make sure that you get a good support staff assigned to you, or your experience won't be great. I wish I would have realized this sooner. The system will work if you work it as you are told and expected. You have to make calls and this system will record the times you have reached out.

Cons

The fact that it will send emails letting clients know they aren't from you, when you just sent a personal email or called them.. Wish they recognized it, so if you have them on a drip, it wouldn't send out emails acting as if you haven't spoke, when you actually did/

Response from CINC

Hi Jennifer! We'd love the opportunity to improve your experience. Would you mind telling us your full name so we can look into this further?

Replied May 2018

Jon

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2018

It's to learn the basics but very difficult to use it to its fullest potential.

Overall, we wouldn't be able to manage our business without it. Its how we manage everything from lead generation to converted client.

Pros

I like having everything in one place. Its is simple enough to use for the basic functions to get an agent started fairly easily. The search site is great and I like the integrated branded site.

Cons

I don't like that I still have to use supplemental services that I feel I shouldn't need for the price I'm paying. Shout-boss is far superior to the drip campaigns to new leads; Top Producer is far superior in managing listings and closings; Top Producer Market Snapshot is far superior for seller market reports. High quality services like these should be part of the platform to make it an all-in-one system.

Rebecca

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2018

Awesome System!

With Cinc I have a CRM that lets me organize, filter my leads, nurture them with email drips, the drips use the DISC character profile system and assigns a drip based on their personality. Email my database, create pocket listings, reverse prospect, create landing pages, add all my agents, shows me reports... it just has so much!

Pros

This system is so rich with lead generating tools, it is incredibly valuable! The website is beautiful and functional, the email drip funnel system makes nurturing leads a cinch. They offer ads at an additional cost, the seller ads need improvement. You do have the ability to create landing pages, add agents at no additional price. Now that is a huge value!

Cons

I love all the features, it has so much to offer loaded in one platform.

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