About CINC Pro

CINC Pro is a cloud-based customer relationship management solution catering to businesses of all sizes in the real estate industry. The solution offers a native mobile application for Android and iOS devices. Key features allow users to create custom campaigns, track leads, automate follow-up and assign tasks to team members.

CINC Pro’s dashboard enables managers to manage the leads and communicate with clients using predefined templates. These templates can be used to create drip campaigns, mass texts and emails. The solution also offers custom subdomains for individual performance tracking of team members in a graphical format.

Workflow automation allows the marketing manager to organize and keep a track of follow-ups due for customers. ...


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Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

36 Reviews of CINC Pro

Average User Ratings

Overall

3.89 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(6)

6

3 stars

(4)

4

2 stars

(2)

2

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

June 2018

David Matthew from MainLine360 | Keller Williams Realty

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Best CRM for real estate hands down.

I procure clients!

Pros

What I like most about this software is the team behind it, who are constantly improving it, and listening to their clients about how to better serve them and make the experience better for their customers.

Cons

Difficulty creating sales funnels for segmented populations in the database. Would like to have registrations with Social Media logins to provide better data.... I wish one of their training centers was in my backyard.

November 2019

Amanda from Realty One Group Results

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Amazing Lead Generation Platform

CINC has brought my real estate business to a whole new level. I am able to offer quality leads to my team and manage them in an easy to use platform.

Pros

CINC helps keep you top of mind with leads/clients using their personality based drip campaigns. You can track user usage and frequency as well as see which properties they view. Phone calls, text messages, and emails can be sent directly from the system with no need to toggle back and forth between two screens. The advertising done on your behalf produces quality real estate leads for both buyers and sellers.

Cons

We occasionally have issues with the mobile app, but the glitches never seem to last more than an hour or two.

Reasons for Choosing CINC Pro

We chose CINC because of the complexity and thoroughness of their platform. The personality based follow up is incredible and keeps clients engaged.

May 2018

Jennifer from Real Estate

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

4.0

May 2018

Expensive system, will get leads, just not quality. Experience will be different depends on support

Pros

The ease of not having to constantly man the emails or sending homes directly. It is a nice system, and it gives you peace of mind knowing that if you go out of town or aren't able to send emails, or text, it will do it for you. Also, a nice feature is the holiday emails where you can send out to all of your contacts. It is a nice feature that you can see when you last contacted them no matter what form of contact it was. The software is fairly simple to use and there are instructional videos to go back to that will walk you through each step, so you won't have to constantly call for help. Just make sure that you get a good support staff assigned to you, or your experience won't be great. I wish I would have realized this sooner. The system will work if you work it as you are told and expected. You have to make calls and this system will record the times you have reached out.

Cons

The fact that it will send emails letting clients know they aren't from you, when you just sent a personal email or called them.. Wish they recognized it, so if you have them on a drip, it wouldn't send out emails acting as if you haven't spoke, when you actually did/

Response from CINC

Replied May 2018

Hi Jennifer! We'd love the opportunity to improve your experience. Would you mind telling us your full name so we can look into this further?

January 2020

Jay from RE/MAX Realty Team

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

The Best OF The Best

Its a great system, great product, does exactly what they say it does. It works if you work it, my Team loves it.

Pros

I have used a few other similar products, none hold a candle to CINC, its just great, Customer service is also excellent

Cons

There is nothing that I do not like about the system, it works like it says it will, customer service is great.

Reasons for Choosing CINC Pro

Better product

June 2018

Jon from Jon Putt Real Estate Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2018

It's to learn the basics but very difficult to use it to its fullest potential.

Overall, we wouldn't be able to manage our business without it. Its how we manage everything from lead generation to converted client.

Pros

I like having everything in one place. Its is simple enough to use for the basic functions to get an agent started fairly easily. The search site is great and I like the integrated branded site.

Cons

I don't like that I still have to use supplemental services that I feel I shouldn't need for the price I'm paying. Shout-boss is far superior to the drip campaigns to new leads; Top Producer is far superior in managing listings and closings; Top Producer Market Snapshot is far superior for seller market reports. High quality services like these should be part of the platform to make it an all-in-one system.