--- title: "CINC Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CINC. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CINC is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/cinc-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / [CINC](https://www.softwareadvice.com/product/71237-cinc/) / CINC Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/71237-cinc/) Reviews [Alternatives](https://www.softwareadvice.com/product/71237-cinc/alternatives/) # CINC User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 249 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 3.7/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 135 reviews (54%) - 4 stars: 61 reviews (24%) - 3 stars: 23 reviews (9%) - 2 stars: 12 reviews (5%) - 1 star: 18 reviews (7%) ### Most mentioned pros - Lead Generation: CINC offers powerful tools for generating and capturing leads, especially via their integrated websites and landing pages. - The leads and systems to contact and stay in touch with them have enabled me to have a consistent, predictable income stream. - I like all the details regarding contacts and how I can set up parameters for house clients receive. ### Most mentioned cons - This is probably a bad moment in time for me to complete this review because in order for me to renew my annual contract next month, I will either have to pay another price increase to get the same exact features and service, or I will have to reduce my current package level in order to keep my old pricing. - If one of my contacts doesn’t respond to my emails after 6 months their email becomes non responsive in the system. - From freezing up almost everytime I open it for the first time of the day to the changes to the task/reminder dashboard. ## CINC customer reviews Showing reviews 1-25 of 249 (page 1). ### CINC as a CRM for Real Estate Professionals - Overall rating: 5/5 - Reviewer: Bryan G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great realtor resource and it is becoming my go to source. Look forward to it integrating with the other systems I use so it can be my only tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how easy it is to use compared to other tool and CRMs I have used in the past. I have used CRMs powered by SalesForce (did not like) Nutshell (loved) and Delta (Hated). I must admit I use this and FUB (Follow Up Boss) and fine Pros with each of them. #### Cons The ability to delete or suspend/archive a contact that is no longer relevant. Just because I can filter it out does not mean I want to see it again in the future. #### Reasons for switching to CINC To give something I would actually use a try. --- ### Work the system for success! - Overall rating: 5/5 - Reviewer: Paul K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I've used CINC for over 10 years and love it. CINC provides the knowledge to make the system succeed if you do the work. The monthly investment has paid for itself several times over. #### Cons It's a bit pricey compared to other options #### Reasons for choosing CINC Cost at the time was cheaper with CINC and other agents were getting good results. #### Reasons for switching to CINC Lead Generation Capabilities with Google PPC --- ### cinc makes me money every month - Overall rating: 5/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using cinc for over 10 years, so my overall experience is great #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The quality of the leads, and being notified the moment Belize registers #### Cons It has a pretty steep learning curve in the beginning, but once you overcome that it's great #### Reasons for switching to CINC Top producer was getting outdated, and cinc offered so many more features --- ### I consider CINC to be one of the most advance Lead Generarion Real Estate platforms. - Overall rating: 5/5 - Reviewer: Jackie S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Leads love the search functions & that is very user friendly. Buyers can search by neighborhood or map. As a Realtor, I like that they are constantly making improvements and adding new tools. It is easy to manage leads in the areas that you prefer to market. CINC has been my best investment in my Real Estate business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly to us and our clients. Great support and an excellent rep!!! #### Cons We can't block leads that do not want to work with us but continue browsing in our site. The mortgage calculator does not reflect accurate information by excluding the taxes in the payment. #### Reasons for switching to CINC When I switched, Market Leader was just purchased by Zillow. I did not want to allow Zillow to have control of my lead information. --- ### Five Star Review - Overall rating: 5/5 - Reviewer: Ken H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think and feel it is an excellent system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The visual summary of live information on the dashboard as well as quick access to details #### Cons Adding every listing update in notes makes it too time consuming to find previous contact notes. I decided to add new summary notes to the original pinned note along with the ADDITIONAL INFO you provide initially. #### Reasons for switching to CINC I decided to change companies partially for the CINC system --- ### Cinc Review - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It meets my needs, but as a user and for this price point I think there could be a lot more training, and user masterminds sessions.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the connection between website and CRM #### Cons I wish you had more Website training, support, flexibility. Also wish there was better integration with Mojo. Wish you had different level of training, Script training has been the same training since I started. Also would like a forum to exchange ideas on using the system from other users. #### Reasons for choosing CINC Website CRM integration, FUB does no have this #### Reasons for switching to CINC they kept adding fees for features, but Cinc did the same, --- ### Cinc supporter - Overall rating: 4/5 - Reviewer: Jamie E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Compared to any other I’ve experienced it heard of… Cinc outdoes them #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is outstanding!!! They have worked with me tirelessly to ensure I’m learning, applying and succeeding #### Cons At first it can be overwhelming and does take time to build momentum and confidence #### Reasons for choosing CINC Customer support, professional site, lead capture --- ### We are happy with Cinc - Overall rating: 4/5 - Reviewer: Benjamin P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 3.5/5 has been a really good system (better than boomtown) and the support has been great. I wish we got more good prospects though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the system works well and gives you tons of options. The AI is great. #### Cons The learning curve for real estate agents can be tough. The amount of leads that actually turn into viable prospects is very low. The request a showing feature we found is completely broken. So many people accidentally request showings its kind of crazy. #### Reasons for switching to CINC Because it crashed and we needed a working system --- ### CINC is the ONLY Platform I recommend - Overall rating: 5/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10 out of 10. The functionality, the staff, Rigo, my platform manager, all are a huge plus, and I've been a client since 2014. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The public user experience. Get compliments all the time. #### Cons The landing page integration should be better considering all of the other features they have. #### Reasons for switching to CINC I wanted something more in-depth and functional --- ### Complete Waste of Money and a Scam. - Overall rating: 1/5 - Reviewer: Bryan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Awful . And the CEO who was engaged on my situation was abrasive and arrogant. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros They have too many restrictions. The software freezes up frequently and the attitude of management once you purchase is basically, "we are perfect and you are stupid." While there were some good leads, the overall use of this system was cumbersome. The software was unreliable and the lead quality was far lower than Boomtown or Ylopo. This is overpriced garbage which was bought out by a large company (Fidelity) and they treat you like you are second rate when it comes to certain things. #### Cons It is circa 2008 with very little modern updates to address social media marketing and modern lead acquisition. It seems like the leads are coming from lists instead of actual advertising and many of them (when we call) have no idea what we are talking about. Software online locks up frequently. #### Reasons for choosing CINC They did a better job of selling me crap. In the end I chose Ylopo and have found a wonderful experience with them. --- ### CINC wow’d me! - Overall rating: 4/5 - Reviewer: Nina S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cinc motivated me to begin a new found enthusiasm to grow my business. It helped me understand that confidence will motivate me to win and achieve my goals. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Explanation of icons and toggles on site dashboards #### Cons Technical difficulties with site makes it difficult to manage leads. #### Reasons for choosing CINC There were a lot of recommendations by experienced Cinc users. --- ### Great to be here - Overall rating: 5/5 - Reviewer: Art L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience enjoy the monthly chat with the team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The leads have been great. I have been able to connect with 80% of the leads #### Cons Template a little hard to navigate and the search is a little hard too #### Reasons for switching to CINC My lender and I have heard a lot of great things so we both invested money in lead gen --- ### the good & the bad - Overall rating: 4/5 - Reviewer: Keni B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been fairly good over the last 4 years...but with more & more Canadian companies coming into the lead market, its just a matter of time until most of us switch to a Canadian lead gen site... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CINC is a terrific program for a busy market! Once you master the ins & outs of the program it does a lot of the work for you with the exception of personal contact! my leads lie the fact that they can look at whatever property they choose... the automation & AI portion are very helpful. #### Cons The biggest obstacle with CINC & some of my Canadian Colleagues is the pricing! CINC on its own is very expensive but when u you do the $ exchange its crazy! I also wish they had a better check & balance of the bogus clients (Mickey Mouse was a lead that was sent to me)...I also get duplicate leads which could be corrected on their end! The 2nd biggest obstacle is the CINC learning curve... is extensive!! #### Reasons for choosing CINC because of the automated nurturing programs based on the leads sign-up --- ### For a Real Estate Team of 8+ - Overall rating: 5/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been great, but as our vision for the team as changed, it just may not be the best economical choice for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The contact management, exporting notes, landing pages within the website. Ways to filter our your leads dashboard, save those filters and make public within the team. PPC marketing options/return on investment. #### Cons The cost if you're a smaller team and/or don't plan on growing up to 50 agents. #### Reasons for choosing CINC All the products and features. The pricing for 1-50 users made more sense as we were planning on growing to a larger team. #### Reasons for switching to CINC All the options above, and it was a better option at the time as the team was growing above 5 agents. --- ### CINCs Decline - Overall rating: 2/5 - Reviewer: Courtney C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It started off amazing. Our account rep is great. We make so much money using it. However we are currently trying to expand on other platforms to see if we can get the same results without the system malfunctions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I loved everything the first 4-5 years. I sing its praises at presentations which I do 5-10 times per year. Our ROI is great. #### Cons The kinks and glitches that are constantly coming up. Right now 'favourites' dont work. The map search isn't finding several properties. The dialler crashing five times a day at least. The 'search' feature of notes was removed. I have leads messaging me all the time now complaining about things not working. #### Reasons for choosing CINC Results we had heard about, the look and feel of the platform #### Reasons for switching to CINC **The product we switched from was Agent Locator and Ylopo - but it wouldn't find them. The ease of use of the platform. The user/clients experience. #### Vendor response Hi Courtney! Thank you for taking the time to leave a review and for being a loyal CINC client for so many years. We understand technology malfunctions can be frustrating and apologize for any inconvenience that has caused you or your clients in the past. Please continue to lean on your designated account rep and let them know if you have additional questions or concerns. We want to make your experience 5 stars again! Replied July 2024 --- ### Real estate agent - Overall rating: 4/5 - Reviewer: Diane T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good a lot of people to try to pull leads out of them #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Structured well organized site I like the communication and info we are priced but most do not follow thru #### Cons It’s a lot of non leads most leads that come thru have not gone thru a slit questioner of being serious and qualified --- ### My opinion and feelings. - Overall rating: 5/5 - Reviewer: Peter M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive across the board. great support and training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Active and well educated support team. Based in Atlanta, they were all familiar with my loca real estate market. #### Cons I think they spend too much effort developing improvements to the app rather than focusing on the core of lead generation and engagement. exp.. a mobile app is nice but most work is still done best on a lap top or pad. --- ### How CINC has positively affected my Real Estate Career - Overall rating: 5/5 - Reviewer: BRENT B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CINC is the main reason that my commissions have almost tripled since I began with them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The leads and systems to contact and stay in touch with them have enabled me to have a consistent, predictable income stream. #### Cons Sometimes keeping up with contacting the leads can get overwhelming, especially with all of the other things that need to be done as a Realtor --- ### A Realtors Best Friend - Overall rating: 4/5 - Reviewer: Hannah D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall very satisfied with this CRM and product #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support staff is amazing with their communication and prompt with addressing all issues I have had #### Cons It’s taken quite some time for me to understand all of the different filters --- ### Dan's CINC review - Overall rating: 3/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have made a few sales over the years, but have done a lot of follow up that doesn't go anywhere. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Great AI follow up. Easy system to use. I like all the details regarding contacts and how I can set up parameters for house clients receive. #### Cons A lot of leads that don't seem to any validity. there needs to be better vetting process before we get the leads. --- ### Why I love CINC! - Overall rating: 5/5 - Reviewer: Jennifer R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Very customer service oriented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is easy to use and understand, especially for a non-tekkie person like me! #### Cons I can't think of any at this time! We love CINC! --- ### Cinc grew my business - Overall rating: 5/5 - Reviewer: Charisse S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been good .. Back end systems need work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I had quick wins with Cinc. It does the work for you. #### Cons You need training... and account usage help which was not available when I started --- ### Salesperson - Overall rating: 3/5 - Reviewer: Miles C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked most was the leads that came in. #### Cons What I liked least was the quality of leads. --- ### Cinc Review - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with Cinc and have already referred another REALTOR®. I like the CRM and the ability to track when I've attempted contact with a client and our conversations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like the pipeline and lead dashboard. It helps me stay organized and keeps track of who I need to call and when. #### Cons I don't like how the appointment met and set work. When I set an appointment and then meet with the clients it doesn't allow me to confirm this after we meet. It just shows appointment expired. I would like to be able to confirm the appointment actually took place and write any notes from the appointment. --- ### Realtor - Overall rating: 3/5 - Reviewer: Kimberlee Z. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Too costly for a single user. Other platforms are less so I’ve been looking to switch but takes time moving CRM. The ease of use os good with CINC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros When you do get a good lead it is good. But it is very time consuming as no one wants phones. #### Cons Text messages are limited and you are unable to put attachments from you phone them or attach listings. Only from computer. We are not by our computer every minute (that is old school). Need to come up with technology on school districts. Zillow and or apps are winning our clients back due to their displaying school districts. For what I pay, this is a big miss!! #### Reasons for choosing CINC It was recommended #### Reasons for switching to CINC It was clunky ## More reviews [Next reviews](https://www.softwareadvice.com/product/71237-cinc/reviews/?page=2) --- CINC Reviews, Pros and Cons - 2026 Software Advice