RescueAssist

SysAid

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Ratings & Reviews

Overall Rating

4.48 / 5 (124)

4.48 / 5 (260)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 30, 2020

June 25, 2020

Pros/Cons

  • Pros

  • I like that the software is easy to use, the connection is smooth and it has been stable most of the time.

  • I love how easy it is to use. Simply send a link to your user in need and go. It is easy to elevate credentials and the unattended support is awesome

  • Cons

  • The only possible con is that it is a little more expensive than some of the competitors out there, but considering the reliability we have had with it, I cannot complain about that.

  • The only downside I see is the limited phone support capabilities. That is more of an issue with apple being greedy then the software as android support is awesome

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Out of the box features are excellent and the system is very easy to configure.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • Final users can´t reasign tickets, the look and fill can barely change it, but it works quite well for what is designed.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots