# CiviCRM vs Neon CRM - 2026 Comparison - Software Advice

> CiviCRM vs Neon CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/civicrm-profile/vs/neoncrm

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CiviCRM vs Neon CRM

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Updated June 1, 2026

# CiviCRM vs. Neon CRM: 2026 Comparison

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Updated June 1, 2026

# CiviCRM vs. Neon CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

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[](https://www.softwareadvice.com/crm/civicrm-profile/)

[CiviCRM](https://www.softwareadvice.com/crm/civicrm-profile/)

3.9

[(41)](https://www.softwareadvice.com/crm/civicrm-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses CiviCRM

Based on 41 reviews

-   Top use cases: CRM (10%), Nonprofit CRM (10%) and Event Management (7%)

62% of users recommend this product

[](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.3

[(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Starting Price

$99.00per month

Free trial

Free version

Pros:

-   Customer Support
-   Training and Learning Curve

Cons:

-   Email Campaigns
-   Reporting

Who uses Neon CRM

Based on 619 reviews

-   Popular among: Small businesses
-   Most common industry: Public, Non-profit, & Religious Organizations (48%)
-   Top use cases: Nonprofit CRM (16%), Fundraising & Donor Management (13%) and Nonprofit (11%)

75% of users recommend this product

[](https://www.softwareadvice.com/crm/civicrm-profile/)

CiviCRM

3.9

[(41)](https://www.softwareadvice.com/crm/civicrm-profile/reviews/)

[](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

Neon CRM

4.3

[(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

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## User satisfaction

* * *

3.9

Based on 41 reviews

Ease of use

3.5

Value for money

4.0

Customer support

3.3

Functionality

3.9

4.3

Based on 619 reviews

Ease of use

4.1

Value for money

4.3

Customer support

4.3

Functionality

4.2

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 660 reviews from Fundraising

* * *

Contact Management

3.0

Donor Management

N/A

Email Marketing

2.5

Event Management

4.0

Fundraising Management

N/A

Volunteer Management

5.0

Contact Management

4.1

Donor Management

4.4

Email Marketing

3.6

Event Management

3.8

Fundraising Management

4.1

Volunteer Management

3.0

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

authorize.netNot enough reviews

](https://www.softwareadvice.com/online-payment/authorize-net-profile/)[

PayPalNot enough reviews

](https://www.softwareadvice.com/retail/paypal-profile/)[

StripeNot enough reviews

](https://www.softwareadvice.com/product/49509-Stripe/)

[

EventbriteNot enough reviews

](https://www.softwareadvice.com/ticketing/eventbrite-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

ClickBidNot enough reviews

](https://www.softwareadvice.com/nonprofit/clickbid-profile/)

## Reviews

* * *

HK

Heather K.Executive DirectorNon-Profit Organization Management, 2-10 employees

"It was brief that I actively used it, and it holds a lot and has a lot of capacity, but the flip side of that, like Salesforce, is that you have to have the resources to invest in doing it well and there are just easier options."

Aug 19, 2020

Graham and Christine C.volunteer helpNon-Profit Organization Management, 2-10 employees

"This can be an additional financial cost."

Dec 12, 2024

CJ

Charlotte J.xNon-Profit Organization Management, 2-10 employees

"It's also very useful for managing, tracking and reporting on donor management, fundraising events and through direct campaigns or peer to peer on Neon Fundraise."

Apr 2, 2026

CF

Cassie F.Operations ManagerNon-Profit Organization Management, 2-10 employees

"Our previous systems (read: random spreadsheets with different owners) could not keep up with the new demand so we started exploring CRM options."

Apr 7, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[monday.com vs CiviCRM](https://www.softwareadvice.com/crm/civicrm-profile/vs/monday-com/)[Cvent Event Management vs CiviCRM](https://www.softwareadvice.com/crm/civicrm-profile/vs/cvent/)[DonorPerfect vs Neon CRM](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/neoncrm/)[Bloomerang vs Neon CRM](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/neoncrm/)