We had employees refuse to use it because they were so frustrated.

Great Value for Intuitive CRM that Our Staff Uses.

It didn't quite fit the needs of our organization, but I think it could be good for organizations that are starting up.

Clarity has been spot-on with their support, professional, efficient and honest with us. In the early stages of adoption we were frustrated with the integration of Clarity and our staff.

Price is right for what you get and much more affordable than industry standards. Training with online/youtube options has been very good.

Customer service is great. Great product and company.

The graphics and general user interface design were very important to us and Claritysoft scored high is this area. It's customizable and fun.

Easy to implement and great support along the way.

This becomes confusing for the sales team because it shows in both places. Most CRM’s that have multiple pipelines take the Pipeline down to the Stage level.

Priced right for an easily customizable CRM. Gives us the peace of mind that our data is secure, yet accessible from any platform.

Overall we have been very satisfied with the product. Claritysoft seems to have put in the effort where it matters the most.

Additionally, there are no email marketing automation features to auto send emails to customers - something I hear Claritysoft is adding, but haven't seen/used it personally to be able to comment on.

Implementation with email has been slow due to issues in our Kerio email. Data filters are very sensitive to syntax and can be annoying to deal with.

Customer service is very helpful and always available to assist. Helps track sales, opportunities, follow-ups, etc.

In addition, the customer service team has been fantastic. In my career, I have never worked with a CRM team that responds and gets issues resolved so quickly.

Once the trial ended they charged us for a year contract and the sales person said that she had no recollection of ever starting a trial with us.

Easy to use but implementation with email integration has been slow.

It's been a very good experience overall, big time. The ease of use good GUI is the biggest.

Once the setup is complete the functionality is great and pulling reports is super easy.

Ease of use, good reporting, user friendly interface.

I like it's ease of use the most. The ClaritySoft Live is the one for us.

We are now at a point of critical mass where we are seeing the power of the tool. During our entire time with the ClaritySoft, we have received outstanding support from the support team.

Easy to customize and lots of online support. Our implementation specialist is fantastic.

And I cannot over estimate how important the robust search functions are. Claritysoft makes finding your records SO easy.

Project module is new so there is work to do your build out. Tracking billable hours is possible with no integration of a separate tracking tool.

My experience has been OUTSTANDING. Our onboarding trainer Linda Woehler has been fantastic and helpful in every way.

The best and most customizable. If you really want to search your data in any complexity, and actually find it, so you can do something with those people and records, this is the software to have.

Inexpensive, user friendly, has built in marketing and tickets, settings are easy to manage, and setup was easy.

Again, I can't overstate how great support has been. We believed we would get the best support from Claritysoft and you have not let us down.

We had to do a lot of customization which can be frustrating when you want to be able to use the software for varying purposes.

My overall experience with Claritysoft has been excellent and I would recommend it.

This software can do A LOT - much more than what I need it for. That can sometimes be confusing.

This software helps our company increase productivity.

Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases.

Great tool for mapping territories for my sales team. Super helpful customer service.

Territory mapping with different colors an layers per state. I love that you can copy and paste your dataset into the software and quickly generate professional territory mapping based on zip codes.

MBO meets our basic requirements. It was easy to install and we appreciate being able to share maps both with other users and also with team members who aren't MBO users.

I manage the sales of a team of geographically restricted territory manager and border conflicts always present a problem.

Maps are visually appealing and can easily update data and format how they display.

MapBusinssOnline.com has been an invaluable tool for mapping territories for our sales team. It has amazing functionality - and the customer service is wonderful.

Hard to change the dataset of zipcodes from one Territory Rep to another. I usually have to start from scratch and make a new one.

A lot of useful courses in all fields which help doing our day to day work easier.

It is easy to add addresses and use map layers. Great for a sales person or an office employee looking to stay organized.

Great product for generating routes and visiting leads.

It's impossible to talk with someone, so you have to go back and forth in email which is really inefficient, especially if you have a looming deadline.

This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.

Customer service for Map Business Online is wonderful. The visualization of the software is incredibly useful, and I'm happy our company uses this software.

Cost, Ease of use, ability to present data in many different ways, shading options. I like the ability to mix different data sets and the way they are mapped.

I tried it and I did enjoy it while I used it. It was intuitive and integrated well with our software.

I gave it 10 out of 10 because it is the best and I like the fact that we can know which area has most sales for us.

The ability to have multiple layers which can be made transparent by. The data import was easy.

Creating a territory is quick and easy. Fair price for all of the great features.

Map Business Online was really easy to install, and the switch from the online version to the installed one was very smooth.

Merging my information into the software was a little confusing.

It helps to easily identify  the big dealers which helps to add in sales volume to your map. It is very easy to use and it is user friendly too.

Sometimes difficult to find map options from menu. Not intuitive to navigate around map.

Map organization is severely lacking - there is no way to create folders, and no way to see all maps (ones you created and ones those on your team created) all in one place.

It is quite comprehensive and easy to use. It gives a good visual that all sales people can use and work with.

Our company needed a good substitute for MapPoint, and needed something that could create layers with good costumer service. MBO was the perfect fit for those needs.

I have been unable to use the graphing and it is hard to figure out how to change that.

Sometimes the data that I input will lag, however once it is fully updated the features work as expected.

US Dollar

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Key features include account management, activity management, calendar management and pipeline management.


Claritysoft CRM features a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks. It allows users to view contact location in Google Maps, which helps them plan routes for sales representatives.


The email-marketing feature allows users to design email templates and pull contacts from contact lists based on filters and preferences.


Users are able to access their stored CRM data in Claritysoft’s offline mode, and then synchronize changes with the cloud when the application is online again. Pricing is per user per month subscription. Support is offered via phone, email or web ticket.



LongDescription

Support Ticket Management

Forecasting

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Sales Pipeline Management

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Template Management

ROI Tracking

Data Import/Export

Email Tracking

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Performance Metrics

Territory Management

Channel Management

Multi-Channel Communication

Marketing Automation

Lead Segmentation

Real-Time Notifications

Workflow Management

Email Management

Source Tracking

Field Sales Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Segmentation

Data Visualization

Reminders

Sales Automation

Customizable Templates

Calendar Sync

Conversion Tracking

Lead Nurturing

Interaction Tracking

Dashboard

Web Forms

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Lead Qualification

Appointment Management

Client Management

Quotes/Estimates

Drag & Drop

Customer History

Pipeline Reports

Tagging

Third-Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Sales Forecasting

Document Management

Prospecting Tools

Search/Filter

For iPad Devices

For Small Businesses

Task Scheduling

For Insurance Industry

Automated Routing

For Startups

Role-Based Permissions

Mac OS

Web browser (OS agnostic)

Windows 10

Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. 
Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $49 per user/month, billed annually.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Claritysoft CRM

In Person

Live Online

Webinars

Documentation

Videos

MapBusinessOnline is mapping software for business intelligence. Thousands of businesses choose MapBusinessOnline to design and present insightful maps, manage territories, perform market analysis, optimize logistics, and more.

MapBusinessOnline addresses all business mapping needs in one easy-to-use application. It contains commercial-grade data, including ZIP codes, street-level maps, demographic data, and business listings. MapBusinessOnline is a proven solution for increasing business efficiency.

Embeddable Maps

Territorial Mapping

Templates

Visual Discovery

Interoperability

Spatial Analysis

Geocoding

Internet Mapping

Labeling

Map Sharing

Dynamic Content

Color Codes/Icons

For Sales Teams/Organizations

Map Creation

Census Data Integration

Windows 8

MapBusinessOnline Pro - Import up to 250,000 records per map, advanced drive time analysis across multiple center points. MapBusinessOnline Pro is available for $900.00/yr with USA base map data.  Perfect for demographic mapping and market analysis. Batch Calculate distances and times over a transportation network. Manage and measure network efficiencies. Find the nearest location points to your critical facilities. Enrich imported location datasets with demographic ad geographic data. Create multiple territories at once through drive-time queries.

Claritysoft CRM vs MapBusinessOnline

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