All ClickUp Reviews

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Katelyn

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

LOVE It!

User Profile

Denise

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

It allows flexible team cooperation on daily activities

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

PROS

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

CONS

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

Reasons for switching to ClickUp

When it comes to keeping track of everything that is going on in my life, Clickup has been a lifesaver. In comparison to Asana and Trello, it's a lot more feature rich. They offer a lot of cool widgets and connectors in their task tool, which allows for a lot of personalization. It does, in fact, aid in increasing output.

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Christian

Verified reviewer

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Clickup Helps me manage my weekly tasks

Our organization could not have automated task management or cross-functional project management without Clickup's assistance. Organization-wide capacity planning has also benefited from this.

PROS

ClickUp has been an invaluable tool in assisting me to manage my time effectively and remain on top of my many responsibilities at work, in school, and in my personal life. You can add tasks without switching windows thanks to a handy Google Chrome widget.

CONS

The controls on the dashboard are finicky and will require some practice. All the teams have problems with this particular area of integration and application. I wish I could sync the calendar with my calendar on Google more easily. It seems that just the distinction between tasks and subtasks is communicated.

Reasons for switching to ClickUp

ClickUp revolutionizes the way you handle your to-do list. Through the use of this software, interdepartmental projects and efforts have been totally automated and streamlined.

eva

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed February 2024

Advanced task and idea management

PROS

It has all the features you could need and has great overview and calendar integration functionalities. Love the dashboard view and calculation options

CONS

Not for beginners who need something simple, can get a bit overwhelming. Free version doesn't include all the options i need

Reasons for switching to ClickUp

I needed more options. I also liked the list functions.

Damien

Wholesale, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2024

Good but not great for growing teams

PROS

Easy to implement, teams could easily self-update.

CONS

Not great for cross-functional team work. Easily becomes a very cluttered system when working within a growing organization. Not very scalable.

Carlos

Telecommunications, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed January 2024

ClickUp is great for tech savy folks

We have been using ClickUp for over 3 years and have been extremely happy with all the features and all the new features that are constantly being added.

PROS

The malleability of ClickUp is what drew me to the system initially. We created so many custom systems that are based on how WE do business. This definitely doesnt inhibit you like most systems in pre-structured, cookie-cutter systems

CONS

The initial setup was not easy. This system isn't for the faint of heart. If you want simple setup, this is not it.

Reason for choosing ClickUp

Better customization and integration options

Reasons for switching to ClickUp

Left company where I was using Salesforce and knew I didn't want the structure of SF.

Sidharth

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2024

Breakdown projects into manageable bits

PROS

Helps breakdown complex tasks into manageable bits. It also helps boost transparency across teams as you can view task allocation and progress. Can integrate well with third-party tools like Trello and Slack. The reports produced are comprehensive and illustrative and may help make evidence-based decisions.

CONS

Not intuitive in the first go, takes time to learn its advanced features. Configuring workflows is a bit complex and may take time. Scaling for large teams and diverse roles can be difficult. Reports and dashboards only visible in the most expensive plan.

Ali Ahmet

Graphic Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

ClickUp Review 2

I think ClikcUp seems sufficient at the moment. However, it should be updated frequently, new features should be provided and information about its security and privacy should be provided.

PROS

Easy to use but still new. There is a lot of room for improvement and it is very complicated.

CONS

Having a very complex structure. We don't know where we will find it. It would be nice if there was a training start.

Bryce

Environmental Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

User-friendly, Great for Collaboration

PROS

It has a very user-friendly design, especially on mobile devices. Desktop is good too. I've found that sometimes software changes its look when it goes from desktop to mobile (which I find really annoying), but ClickUp does a good job at maintaining consistency.

CONS

Everything is great about ClickUp except for its bugs on OS. Every few weeks the app will not load anything. They've gotten better with this over time, but it's still a pain when you're out in the field and have to rely on a mobile device.

Kam Ling

Staffing and Recruiting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2024

Align your tasks to your goals

PROS

While not a popular feature used, I like the goal-setting feature where I can align my daily tasks to the goals, ensuring what I work on on a daily basis are contributing to the bigger goal.

CONS

I hope it's easy to link a task to the goal from the goal page. So I can look at the goal, and think of the list of tasks I can work on today that will contribute to the goal.

User Profile

Serene

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

It really helps for project management

PROS

I love the function of team collaboration on the software and having to also plan with advanced tools.

CONS

I don't think i have figured that out yet.

User Profile

Laura

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

ClickUp is the best way to productivity

ClickUp's extensive features make it ideal for businesses who need to automate procedures and workflows and may serve a wide variety of customers. This works wonderfully for us as a business. For businesses with fewer customers and fewer personnel who need transparency and procedures, it may be overkill.

PROS

ClickUp is used to efficiently monitor tasks and time spent. ClickUp has been a fantastic assistance in supplying documentation and tracking right time on each work, as well as keeping the data logged securely so that we can examine it at any time.

CONS

It would be wonderful if the recurring tasks were less buggy. Automation software that makes use of pre-existing applications. Having a Reminder System That Works Outside of the House.

Reasons for switching to ClickUp

Before we started utilizing ClickUp, there was almost no transparency when it comes to employees knowing or comprehending their daily duties. It was also difficult to meet deadlines since project managers lacked the information they needed to see the status of their projects at a glance.

Dominique

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2020

Asana on Steroids

PROS

Features Not only is ClickUp more robust than other management softwares on the market it is more visually appealing. The commitment to providing different templates instead of taking a silly "minimalist" approach that seems to be trendy everywhere even in areas/industries where it doesn't make sense is great and allows project managers to provide different views of a project to get the full perspective on where the progress is and needs to go. Transparency and Innovation The constant improvement and level of transparency they provide in terms of where the product is going along with the genuine consideration they give their users by not only providing a transparent way to make suggestions but also ACTUALLY act on them is amazing. Reasonably Priced The best part is that they openly and freely provide a way to negotiate price and provide very reasonable fair pricing that doesn't leave small businesses struggling to stay organized. Many competitors have very rigid pricing that leaves 2 people teams with big projects and tiny budgets SOL. Had we not been able to negotiate we would not have been able to sign up for pro. As with anything great they're not completely perfect, there's still some features that feel missing (bulk subtask selection, bulk task duplication) but thats OK —  its still a company ran by real humans and nobody is perfect. But I do think between the open roadmap, constant improvement, tonne of features and negotiable price they're pretty close.

CONS

Missing Features Some more seemingly basic features seem to be missing (bulk subtask selection, bulk task duplication) IG Instagram integrated view like twitter doesn't exist yet More is more (things to learn) If you're like me and not a project manager/ have a clear vision of how you need to set up your views it can be overwhelming - there's definitely a lot to learn

Reason for choosing ClickUp

Price and view options relative to subscription level —> basic things were not locked away and higher priced subscriptions like their competitors do and they were willing to negotiate price given the size of our team.

User Profile

David

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Clickups lived up to the promise when Jira couldn't

We use clickups to manage a range of projects across different areas. Software development, bug fixing, SEO and SEO and of course content management on behalf of the clients.

PROS

Switching from Jira to Clickups was very easy. We were already working in agile manner and the team was across workflows. Clickups just provided a faster easier mechanism to achieve better results.

CONS

At first it looked like there were way too many options and configurations to Clickups, but after jumping in the ease of use made the complexity disappear.

Reason for choosing ClickUp

Ease of use and performance.

Reasons for switching to ClickUp

Jira is tired and old fashioned. Clickups has a slick UX using modern single page application architecture. They did not have 15+ years of installed base to keep happy along with an application which is still basically fill in the form and submit. As a result Clickups (and I suspect others) have built an application which smashes Jira for performance and UX. It is such a pleasure to be able to drag stuff into lists as you need it, get self calculating columns, where you need them and allow the dev, QA and client delivery team to just get their work done without the clunky UX or performance of an old architected application. Click here and instantly everything updates. Automations are simple and easy to configure without messing around and work as expected straight away. We never get logged out mid step due to some obscure issue they have with their architecture.

User Profile

Filip

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Flexible, Intuitive & Full of Features

Now that I’ve used it for almost a year, I feel very confident in its abilities. It took me a while to understand how to use all of its functionalities but it wasn’t hard, it just took time. Now I can build really useful systems with it, from client portals to even advanced relationship management and client engagement solutions. I’ve set it up so it’s useful to me and my team but the overall feeling is that it drives me to do work rather than to track time or check on tasks or look at reports. It really focusses all members to complete tasks!

PROS

I really like how it allows you to create any structure. Using spaces, folders and lists, I can segment clients in different spaces, organize projects in folders and use lists for project stages. I like how they offer many templates (I recommend every newbie to start from there) with ready functionality like agile project management or even a light CRM. I also like to use their native apps on desktop and mobile because they’re intuitive and easy to get into.

CONS

One must have some experience with productivity tools to get into the useful features. Because the system offers such a high level of flexibility, it demands an organized and streamlined implementation to get the best benefit out of the product. Although extremely easy to configure, one needs to have experience in generating reports to understand how to build the dashboard widgets optimally. A lot of time can be spent on understanding how the system works and at the beginning it feels like nothing is happening.

Reason for choosing ClickUp

ClickUp gives me the best value for money over all other products I investigated. I needed a tool that gives me all functionalities for one price, not to be very expensive and to have high level of automation capabilities. ClickUp also has very good control over the entire process i.e. when configured properly, it also guards me from making mistakes by choosing an easier option and causing havoc in the organization.

User Profile

Melissa

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Useful software for managing projects and tasks

It's a breeze to keep track of everything. All tasks may be monitored in a highly dynamic way. It is incredibly easy to distribute feature releases with non-technical employees in a highly effective manner. Many issues, such as tying PRs to tasks and monitoring their status, may be resolved by integrating GitHub with ClickUp.

PROS

I like how tasks are organized by status and how many columns are available for each work. Every day, I utilize ClickUp's time-tracking tool to estimate project completion dates, and I love how simple it is to organize tasks involving many different participants.

CONS

It took me a long time to figure out several problems with ClickUp. One improvement occurred to me after a few minutes of contemplation. A green dot appears on the profile of someone who isn't using ClickUp, making it appear as if they are online. Those who are utilizing may appear to be disconnected from the Internet at times.

Reasons for switching to ClickUp

The most essential aspect of clickup has been the degree of organization that it has brought to implement both with the duties and with the time management of each one of my coworkers.

User Profile

Julia Maria

Verified reviewer

Information Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Versatile project management tool with many customization options

We use ClickUp as an internal project management tool to structure and distribute pending tasks. We also track time, monitor the status and progress of tasks, integrate relevant documents, plan to-dos, assign, report and communicate through ClickUp. The tool can really do a lot and has helped us structure processes better and work on projects more consistently and efficiently. I also like to use it to plan and structure my tasks and feel I have a good overview of everything. The advantage is quite clear that project-related communication is done centrally. Then, the creation of a task list is not so tedious, because it can be done relatively quickly by assigning times. A task list is then automatically created from this - collaboration is now easier!

PROS

With ClickUp, you have quite a few functions in one place and you can use the tool in various ways. Whether it's project management, time tracking, archiving, document management, content planning, or briefings, ClickUp is really extensive and you can work in teams on different to-dos, assign tasks, enter times and deadlines, and so on. This way you can also see who is working on what and how busy the team is. ClickUp can be designed quite individually and I don't think you have to be tech-savvy to find your way around the tool. While there are a lot of features, nothing is really complicated. You can display different views, create to-do's as recurring, create dummy cards or even entire projects as templates, and much more.

CONS

Since there are so many functions, in my opinion, setting up the tool is quite time-consuming and complex. Sometimes things get lost and are not so easy to find again. It is better to be aware in advance of how you want to work with the tool and how it should be structured because it will grow quickly and become independent.

Reason for choosing ClickUp

ClickUp offers comprehensive features. The following features are the most important for me: 1. The ability to configure different views, such as Kanban, list mode, or, highly recommended, the Gantt chart, which is created automatically. 2 You can add Guest users to individual projects for free, advantageous for agencies 3. You can flexibly configure the notifications you want to receive for updates. Avoid spam.

Vendor Response

Hey, there! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!

Replied August 2022

Anastacia

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

ClickUp Works!

Overall ClickUp is the one-stop shop for all things related to task, time, and project management. Our company doesn't have to go out and get a tool for time management in addition to project management. Nope, everything is all bundled into one large system and it makes it so much easier to become familiar with.

PROS

I love that this tool offers so very many solutions for my company's needs. From employee time tracking to task management to project communication, the platform is terrific! It enables everyone from upper management to entry-level to be held accountable for the overall workflow and success of our clients. ClickUp has so many features that you can get a little lost in the shuffle but it gives the peace of mind that it'll do whatever you need it to so long as you spend a little time in the system setting it up the way you need it.

CONS

It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.

Reasons for switching to ClickUp

Having so many systems to manage/monitor was so tedious for our organization. ClickUp helped us consolidate not only our expenses but our systems as well.

Vendor Response

Hey, Anastacia! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!

Replied September 2022

Amit

Information Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Think of a feature you would wish and ClickUp already have it. and it's improving all the time...

This tool has helped both the project manager and developers to better time tracking and get sprint timing lot more accurate.

PROS

Time tracking, ability to work on tasks through calendar, code highlights in tasks, team assignments, modern UI and continuous improvement through regular updates and introduction of new features.

CONS

So far we have not come across any requirements that ClickUp falls short of. Some new users finds the learning curve bit time consuming but personally, that is rare as most users gets cracking straight away.

Reason for choosing ClickUp

modern UI, Code highlighter, fast interface and lighter and easy to maintain. Plus 100 and 1 million features.

Reasons for switching to ClickUp

Switch was very easy in our case as we stopped using Todoist on previous stream and started working on ClickUp when the new work stream started. This means there was no moving tasks or bugs.

Vendor Response

Hey there! Thanks so much for the amazing 5 star review! ���� We really appreciate the time you took to share your feedback and we're beyond thrilled that you are happy with the platform. That truly makes our day! ☀️

Replied November 2022

Ahmed

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

ClickUp: The All-in-One Project Management Tool

Overall, ClickUp is a highly user-friendly project management tool that offers a range of integrations and is easily accessible on mobile devices. It is constantly updated with relevant improvements and has a competitive price compared to similar tools on the market. In addition to its functionality and customer service, ClickUp has a visually appealing interface that makes it easy to assign tasks to a group. It also has powerful features such as the ability to invite guests for free and a variety of video tutorials to help users get the most out of the platform. However, some users may find it easy to become disorganized if they use a lot of features and boards within the platform, which is why it may be helpful to designate specific individuals to manage certain areas of the system. Overall, ClickUp is a great tool for managing projects and offers a good value for its functionality and design.

PROS

ClickUp is a project management tool that is highly user-friendly and can be customized to meet the specific needs of each user. It offers a range of integrations and is easily accessible on mobile devices, making it a convenient way to keep track of personal and team projects. The app is constantly updated with relevant improvements and its price is competitive compared to similar tools on the market. In addition to its functionality and customer service, ClickUp has a visually appealing interface that makes it easy to assign tasks to a group. It also has powerful features such as the ability to invite guests for free and a variety of video tutorials to help users get the most out of the platform. Some users may initially be hesitant to try ClickUp, but once they do, they are often impressed by its ease of use and robust capabilities. The platform also has a time-tracking feature and the option to integrate with external time-tracking tools like Togl. Overall, ClickUp is a great tool for managing projects and offers good value for its functionality and design.

CONS

If a company uses a lot of features and boards within ClickUp, it can be easy to become disorganized. To address this issue, our company has assigned specific individuals to be responsible for managing the relevant department or area of service within the ClickUp management system. This helps to ensure that everything is organized and running smoothly.

Reason for choosing ClickUp

it has more value over price

Reasons for switching to ClickUp

After using Trello for my project management needs, I decided to switch to ClickUp. I have been very impressed with the user-friendliness of ClickUp and its ability to be customized to fit my specific needs. The range of integrations and mobile accessibility make it convenient to keep track of my projects on the go. I also appreciate that ClickUp is constantly updated with relevant improvements and has a competitive price compared to similar tools on the market.One of the features that stands out to me is the visually appealing interface, which makes it easy to assign tasks to a group. The platform also has powerful features such as the ability to invite guests for free and a variety of video tutorials to help me get the most out of the tool. While I did not have any issues with Trello, I have found ClickUp to be a more robust and feature-rich option for managing my projects.Overall, I am very happy with my decision to switch to ClickUp and would highly recommend it to others in need of a reliable project management tool.

Vendor Response

Hey, Ahmed! We really appreciate you taking the time to leave such a thoughtful review! We're happy to hear that you are enjoying the many features of ClickUp! If you find that you are still overwhelmed by our features, we recommend reviewing your ClickApps. ClickApps are tools that can be turned on or off to enhance your experience in the ClickUp platform! We also have quite a few options to help you and your team get more familiar with ClickUp if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! Please feel free to reach out to us via chat or email at help@clickup.com to discuss the available resources. Have an amazing and productive day!

Replied December 2022

User Profile

Chris

Verified reviewer

Internet, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best Project Management Tool I've Ever Used

I use ClickUp exclusively as a solo user for my personal projects at the moment, although I'm trying to sell the idea to my employer to move a small team toward this to replace our current project planning and bug tracking solutions. I was so impressed that I upgraded to the Unlimited paid plan and intend to be a lifelong customer. I absolutely love ClickUp and highly recommend it to everyone.

PROS

-Packed with features and options; advanced features are called "ClickApps" and can be turned on/off by an admin, depending on the team's needs. -Beautiful UI, with relatively intuitive layout -Lots of view options: by Time (i.e. a calendar), List, Kanban board, Box (cool idea I haven't seen before), Gantt chart (paid feature), and Reports. -I love how they allow you to minimize a task to pin it to the bottom of your window for easy access. I regularly pin my top 3-4 tasks I need to urgently work on, which could otherwise get forgotten (although their reminders and notifications system is quite robust, those help too). -The notepad feature is such a great idea. Perfect for having a convenient way to jot down rough notes, which you can later convert to a task if desired. -Fast development team: features and improvements are rapidly added. -Unlike a lot of their competition, they listen to users and are transparent with their roadmap: ClickUp uses a feature feedback tool called Canny to let users suggest and vote on features/improvements/bugs (see clickup.canny.io/). They also publish their roadmap, with regular updates, so you know what is coming (see docs.clickup.com/features/roadmap). I regularly check both of these pages and absolutely love this. -ClickUp's Support team is amazing. Large amounts of written and video content get posted regularly to teach you how to use various features. And if you get stuck, their Support team responds very quickly.

CONS

There is certainly a learning curve to figuring out how best to fit their many levels of hierarchy that groups of tasks can follow: ClickUp offers spaces, projects, project lists, tasks, sub-tasks, checklists, and "checked lists" (an alternative to bullet points within a description box), as well as tags and the newly-introduced goals. With all these options, it can certainly be confusing on how to structure your to-dos. My advice is to 1) watch as many of their support videos as you need to understand what they offer and 2) use only what you know you immediately need, then ignore other features until you see a need in your projects.

Luis

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed April 2019

Highly Versatile for Personal Use and Teams

ClickUp is the only free application that is powerful enough to work primarily as my personal productivity system. I use it to track my daily routines and remember to complete tasks by certain dates. Moreover, I've found it incredibly useful to outline processes and systems through subtasks and checklists, to help me create each blog post. Consequently, it is very simple for me to go through my checklists which probably saves my time and mental energy. Furthermore, it acts well as a huge database of things I need to do.

PROS

Due to a rich collection of features, ClickUp is very flexible thus a great app for the personal productivity system of a power user: I think it is best suited as an all-in-one place to put task items and have them organised. For instance, you can view tasks in a board, calendar, or list and view different scopes at different levels of task organisation. Also, custom fields allow further customisation of tasks, with templates to preserve ideal skeletons of tasks. Moreover, navigation is easy with various search functions and their respective hotkeys. The notepad (in the app and the browser extension) is great for remembering ideas and converting them into tasks later, since it saves a lot of time. Having apps on multiple platforms makes it convenient to use, alongside an abundance of integration opportunities (namely Google Calendar and PomoDoneApp, which is especially powerful when using tools such as Zapier. Official documentation, as well as a place to request features, are useful, too.

CONS

While certain features can be enabled/disabled between different "spaces", the vast number of features and controls can be, to some extent, intimidating and overwhelming. For this reason, it is a good idea to spend some time getting to know the software and how to use it. For example, I've found the recurring tasks to be quite confusing due to the sheer number of options—even for a simple daily recurring task. As a result, I've had to document when to use each setting for myself. With that said, I would like to see recurring tasks become even more intelligent by having recurrences depend on the "type" of day as well as the ability to suspend recurring tasks. This could be useful for a student with schooldays and non-schooldays, for example. Additionally, the notepad browser extension is unnecessarily floating above each webpage, so it would be better if it could be accessed solely by the extension button in the browser toolbar.

Kia

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

best all in one crm

Very easy to learn, lots of help available through the software. Also easy to find tutorials online. Very customizable and beginner friendly for a lot of industries.

PROS

customization features; softwares comes with templates for a quick start or you can start from scratch

CONS

I'm a one person business owner and I would like there to be more automations for the lower priced plans. Mine are usually used up quickly. After they are used, you have to wait until the next month to get more. As a small business owner, thats a headache as I am only one person and need many of my tasks automated daily.

Reason for choosing ClickUp

Cost, ease of use, design aesthetics

Reasons for switching to ClickUp

Cost, Clickup offers better deals

Vendor Response

Hey, Sarah! We really appreciate you taking the time to leave such an amazing review! We're happy to hear that you're enjoying the Automations of ClickUp! We're excited to have you here from Monday.com! If you find that you are running out of Automations each month, you can purchase extra Automations! To do this: 1. Click on your profile avatar and choose Billing or Upgrade. Note this is only available to Workspace admins and owners. 2. Choose the automation add-on option that is right for you Please don't hesitate to reach out if you need anything at all, and have a great, productive day!

Replied May 2022

User Profile

Raksha

Verified reviewer

Marketing and Advertising, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

A Game Changer for Productivity and Efficiency

ClickUp is a popular project management and productivity tool that provides features such as task management, team collaboration, time tracking, and more. Many users report positive experiences with the platform, praising its versatility and user-friendly interface. However, as with any software, the experience can vary depending on an individual's specific needs and preferences.

PROS

Task Management: ClickUp provides users with powerful task management tools, including prioritization, assignment, and scheduling.User-friendly interface: ClickUp has a clean and intuitive interface that is easy to use and navigate.Collaboration: ClickUp allows teams to collaborate in real-time, making it easier to stay on top of projects and meet deadlines.Customization options: Users can customize their workspaces, including task lists, calendars, and dashboards to fit their specific needs.Integrations: ClickUp integrates with over 100 apps, including Google Drive, Slack, and Trello.Time tracking: ClickUp's built-in time tracking feature helps teams accurately track the time they spend on tasks.Reporting: ClickUp provides a range of reporting options to help teams track their progress, measure performance, and identify areas for improvement.

CONS

Learning curve: While ClickUp's user-friendly interface is a strength, some users may find that it takes time to get used to the features and functions of the platform.Limited mobile app functionality: While the ClickUp mobile app is functional, it may not have all the features available on the desktop version.Price: Some users may find the cost of ClickUp to be higher compared to other project management tools, especially for larger teams.Lack of customization options for certain features: Some users may find that they can't customize certain features to their specific needs, such as time tracking and reporting.Occasional glitches or bugs: As with any software, ClickUp may experience glitches or bugs from time to time, which can be frustrating for users.

Vendor Response

Hey Raksha! Thanks so much for the review. We really appreciate the feedback! ���� We also love hearing ideas for improvements from our users and we'd love for you to share any suggestions you have that could help with learning curves on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!����

Replied February 2023

User Profile

Antonio

Verified reviewer

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Best project and task management tool, helps to always meet deadlines.

With ClickUp we will choose the status for each person assignment, for case, we are able select to set the status of a venture to be in advancement mode, test mode, completed, closed, or numerous more. We are able prioritize our employments as per require, moreover here I can track work and set updates which is truly great for me, I can effectively relegate assignments to my colleagues. ClickUp too makes a difference us hail conditions between errands and group individuals and the rules to oversee them, for case, there are specific prerequisites some time recently publishing a campaign, live occasions from the information group, creatives from the plan group, etc. . ClickUp has changed the way we work, almost any issue we are able think of, ClickUp has made a difference us illuminate, we've been able to mechanize and include the proper number of forms that are available and valuable to our groups, for our key utilize cases are compliance and extend administration and we couldn't be more joyful.

PROS

There are a few things I truly like around this app that it has an immersive sum of highlights to do with a extend, I like that I can robotize things which spare me a part of time. One thing I saw in that app that I truly like is that they are continuously prepared to make strides, they donate us prompt bug announcing highlights so they can progress it, I like that I can make my day by day Errands to total my work productively and set my target with time to persuade me to total my errand inside that timeline. With ClickUp, able to include the same assignment to numerous records, and other teams will know in the event that somebody else picked it up, able to choose little breakthroughs to total specific errands; this makes a difference keep the group locked in, as after one point of reference is accomplished, we energetically anticipate the another. Its consistent integration with Slack is beautiful because it anticipates group individuals from lost out on critical overhauls.

CONS

There are a few focuses that I truly do not like, their versatile app doesn't work successfully due to a part of highlights, it appears a few mistakes when utilizing it on versatile and closes up with a awful client encounter. I would adore to see more alluring and various trade highlights, CSV appears to be the as it were alternative, I know there are dashboards but not everybody employments them.

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