# Close vs Pipedrive - 2026 Comparison - Software Advice

> Close vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/close-io-profile/vs/pipedrive

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Close vs Pipedrive

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Updated June 8, 2026

# Close vs. Pipedrive: 2026 Comparison

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Updated June 8, 2026

# Close vs. Pipedrive: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/close-io-profile/)

[Close](https://www.softwareadvice.com/crm/close-io-profile/)

4.7

[(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/)

Starting Price

$9.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Close

Based on 164 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (34%) and Professional Services (19%)
-   Top use cases: CRM (12%), Account Management (7%) and Email Tracking (5%)

74% of users recommend this product

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

-   Customer relationship management
-   Visual sales pipeline

Cons:

-   Poor customer support
-   Expensive pricing

Who uses Pipedrive

Based on 3055 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
-   Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)

81% of users recommend this product

[](https://www.softwareadvice.com/crm/close-io-profile/)

Close

4.7

[(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/)

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

Pipedrive

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 164 reviews

Ease of use

4.6

Value for money

4.4

Customer support

4.5

Functionality

4.3

4.5

Based on 3,055 reviews

Ease of use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 3,219 reviews from Distribution CRM

* * *

Calendar Management

N/A

Customer Journey Mapping

N/A

Email Management

4.9

Quotes/Estimates

N/A

Reporting/Analytics

3.7

Sales Pipeline Management

4.2

Calendar Management

4.4

Customer Journey Mapping

3.8

Email Management

4.0

Quotes/Estimates

3.1

Reporting/Analytics

4.1

Sales Pipeline Management

4.5

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

IntercomNot enough reviews

](https://www.softwareadvice.com/crm/intercom-profile/)[

PandaDocNot enough reviews

](https://www.softwareadvice.com/contract-management/pandadoc-profile/)[

ActiveCampaignNot enough reviews

](https://www.softwareadvice.com/crm/activecampaign-profile/)

[

AircallNot enough reviews

](https://www.softwareadvice.com/call-center/aircall-profile/)[

ProposifyNot enough reviews

](https://www.softwareadvice.com/cpq/proposify-profile/)[

QuickBooks OnlineNot enough reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

## Reviews

* * *

VR

Verified ReviewerSales Team LeadComputer Software, 51-200 employees

"Their support is reasonably good (though we have to sometimes take extra time to be escalated when we have clear issues that require it), their UI is easy to learn, and their activity tracking and search tools are very helpful. While we have our gripes with them, and may "age out" of our fit with them as we scale, they have helped us a lot as a startup."

Mar 25, 2026

JL

Jonathan L.Insurance AgentInsurance, 2-10 employees

"There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up."

Jan 20, 2024

Jonathon B.Senor Content ManagerMarketing and Advertising, 11-50 employees

"Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system."

May 7, 2026

MF

Mark F.Licensed Real Estate SalespersonReal Estate, 11-50 employees

"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."

Jun 4, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Slack vs Close](https://www.softwareadvice.com/crm/close-io-profile/vs/slack/)[Salesforce Sales Cloud vs Close](https://www.softwareadvice.com/compare/2764-Salesforce/vs/31057-close-io/)[HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)[Salesforce Sales Cloud vs Pipedrive](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)