# Close vs Substrata Q - 2026 Comparison - Software Advice > Close vs Substrata Q - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/close-io-profile/vs/substrata-scip --- [Home](https://www.softwareadvice.com/) / [Inside Sales Software](https://www.softwareadvice.com/crm/inside-sales-comparison/) / Close vs Substrata Q Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated April 21, 2026 # Close vs. Substrata Q: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated April 21, 2026 # Close vs. Substrata Q: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/close-io-profile/) [Close](https://www.softwareadvice.com/crm/close-io-profile/) 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Close Based on 164 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (34%) and Professional Services (19%) - Top use cases: CRM (12%), Account Management (7%) and Email Tracking (5%) 74% of users recommend this product [](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/) [Substrata Q](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/) 4.9 [(166)](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Substrata Q Based on 166 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (28%), Professional Services (18%) and Finance & Accounting (14%) - Top use case: Sales Performance Management (52%) 98% of users recommend this product [](https://www.softwareadvice.com/crm/close-io-profile/) Close 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) [](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/) Substrata Q 4.9 [(166)](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 164 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.5 Functionality 4.3 4.9 Based on 166 reviews Ease of use 4.9 Value for money 4.9 Customer support 4.8 Functionality 4.9 ## User interface * * * ## Key features Features selected based on 330 reviews from Inside Sales * * * Email Management 4.9 Performance Management N/A Reporting/Analytics 3.7 Sales Pipeline Management 4.2 Segmentation 4.5 Task Management 4.3 Email Management 4.9 Performance Management 4.9 Reporting/Analytics N/A Sales Pipeline Management N/A Segmentation N/A Task Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ PandaDocNot enough reviews ](https://www.softwareadvice.com/contract-management/pandadoc-profile/)[ ActiveCampaignNot enough reviews ](https://www.softwareadvice.com/crm/activecampaign-profile/) [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ NimbleNot enough reviews ](https://www.softwareadvice.com/help-desk/nimble-profile/) ## Reviews * * * VR Verified ReviewerSales Team LeadComputer Software, 51-200 employees "Their support is reasonably good (though we have to sometimes take extra time to be escalated when we have clear issues that require it), their UI is easy to learn, and their activity tracking and search tools are very helpful. While we have our gripes with them, and may "age out" of our fit with them as we scale, they have helped us a lot as a startup." Mar 25, 2026 JL Jonathan L.Insurance AgentInsurance, 2-10 employees "There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up." Jan 20, 2024 Niyati N.InternMarket Research, 11-50 employees "The real-time suggestions for tone and phrasing were surprisingly accurate and the meeting transcription feature saved me a lot of manual note taking." Dec 11, 2025 Aditi M.Legal InternLegal Services, 2-10 employees "As far as in my experience for interns, beginners, or freshers, the pricing is a bit costly specially for those who are doing unpaid internships." Apr 14, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Close](https://www.softwareadvice.com/compare/2764-Salesforce/vs/31057-close-io/)[Slack vs Close](https://www.softwareadvice.com/crm/close-io-profile/vs/slack/)[Vena vs Substrata Q](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/vs/vena/)[Advantage Incentive Compensation Management vs Substrata Q](https://www.softwareadvice.com/compare/245729-substrata-scip/vs/530386-Advantage-Incentive-Automation/)