# Close vs Zoho CRM - 2026 Comparison - Software Advice > Close vs Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/close-io-profile/vs/zoho-crm --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Close vs Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 4, 2026 # Close vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 4, 2026 # Close vs. Zoho CRM: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/close-io-profile/) [Close](https://www.softwareadvice.com/crm/close-io-profile/) 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Close Based on 164 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (34%) and Professional Services (19%) - Top use cases: CRM (12%), Account Management (7%) and Email Tracking (5%) 74% of users recommend this product [](https://www.softwareadvice.com/crm/zoho-crm-profile/) [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Starting Price $14.00per month Free trial Free version Pros: - Customization options - Customer engagement Cons: - Slow customer support - User interface complexity Who uses Zoho CRM Based on 6977 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (17%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (17%), Account Management (7%) and Sales Tracking (7%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/close-io-profile/) Close 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) [](https://www.softwareadvice.com/crm/zoho-crm-profile/) Zoho CRM 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 164 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.5 Functionality 4.3 4.3 Based on 6,977 reviews Ease of use 4.2 Value for money 4.3 Customer support 4.1 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 7,141 reviews from Distribution CRM * * * Calendar Management N/A Customer Journey Mapping N/A Email Management 4.9 Quotes/Estimates N/A Reporting/Analytics 3.7 Sales Pipeline Management 4.2 Calendar Management 4.4 Customer Journey Mapping 4.1 Email Management 4.2 Quotes/Estimates 4.2 Reporting/Analytics 4.3 Sales Pipeline Management 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ PandaDocNot enough reviews ](https://www.softwareadvice.com/contract-management/pandadoc-profile/)[ ActiveCampaignNot enough reviews ](https://www.softwareadvice.com/crm/activecampaign-profile/) [ Google AdsIntegration rated 4.3 from 32 reviews ](https://www.softwareadvice.com/marketing/google-ads-profile/)[ Zoho SocialIntegration rated 4.6 from 50 reviews ](https://www.softwareadvice.com/marketing/zoho-social-profile/)[ Zoho SurveyIntegration rated 4.4 from 20 reviews ](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/) ## Reviews * * * VR Verified ReviewerSales Team LeadComputer Software, 51-200 employees "Their support is reasonably good (though we have to sometimes take extra time to be escalated when we have clear issues that require it), their UI is easy to learn, and their activity tracking and search tools are very helpful. While we have our gripes with them, and may "age out" of our fit with them as we scale, they have helped us a lot as a startup." Mar 25, 2026 JL Jonathan L.Insurance AgentInsurance, 2-10 employees "There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up." Jan 20, 2024 ST Samreen T.DirectorInformation Technology and Services, 51-200 employees "Within a single platform, it offers an entire suite of capabilities for lead management, deal tracking, workflow automation, and enhanced client engagement." Apr 14, 2026 SM Sourav M.SupervisorMarketing and Advertising, 11-50 employees "Customer Support can also be inconsistent and sometimes slow to resolve deeper technical issues unless you pay for premium support tier" Jun 3, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Close](https://www.softwareadvice.com/compare/2764-Salesforce/vs/31057-close-io/)[Slack vs Close](https://www.softwareadvice.com/crm/close-io-profile/vs/slack/)[Salesforce Sales Cloud vs Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[HubSpot CRM vs Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)