FollowUp CRM

ConnectWise CRM

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Ratings & Reviews

Overall Rating

4.52 / 5 (182)

4.07 / 5 (180)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

January 23, 2020

May 19, 2020

Pros/Cons

  • Pros

  • The system had a nice dashboard and the ability to dial in on the numbers. Was easy to search for records and was helpful to project sales

  • Very helpful and easy to find information. Reports are very helpful and we use weekly.

  • Cons

  • Needs a better functioning app. Other than that it is a definitely a great software for our roofing business.

  • The software is great. The mobile app does need some work. Particularly in the search area.

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • Fairy easy to learn and some Features are great like service board and scheduling. I like the ability to send my PO’s directly from the software.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots