Cloudbeds vs Solutionreach

RATING:

4.4

(323)

Cloudbeds has 323 reviews and a rating of 4.37 / 5 stars vs Solutionreach which has 228 reviews and a rating of 3.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (323)
3.9 (228)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 20, 2024
March 26, 2024
Pros/Cons
  • Pros

  • Super user friendly and intuitive. It has made training much easier.
  • It’s easy to handle and very helpful. Customer service it’s the best, they always help you and teach new techniques to improve.
  • Cons

  • No possibility of setting up any policies - you can only add text. No group functionality and no proper tax set-up.
  • The Booking Engine - not flexible enough. PIE - trialled but the rate shopper took the wrong rates, not BAR so rate shopping comparison was useless to us.
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  • Pros

  • Helps with appointment reminders AND review management for a reasonable price; customer service is amazing.
  • I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.
  • Cons

  • Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.
  • Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos