



Group chats




Supported Operating System(s):
Web browser (OS agnostic)About CometChat
CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards.
Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface.
Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or...
Group chats
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
3.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Gregory from WBD
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Excellent Software
Pros
Integrates really well with Wordpress site and Buddy Press
Cons
Its expensive and support is a bit slow. They also need a better dashboard
Response from CometChat
Replied September 2018
Thanks for your feedback :) It's wonderful to read about the experiences our users have with the product. Will surely bookmark your suggestions too!
December 2020
McKenzie from Prohaus Group
Company Size: 2-10 employees
Industry: Venture Capital & Private Equity
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
5.0
December 2020
Great for Wordpress Apps
It helped us create an online chat community without using Buddypress or an external social network.
Pros
Enables Wordpress products to offer a light community without heavy coding.
Cons
The UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.
Reasons for Choosing CometChat
Its super easy to integrate on Wordpress.
September 2018
James from ITL Ventures Inc.
Company Size: 11-50 employees
Industry: Entertainment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
1.0
Functionality
4.0
September 2018
Did not live up to sales agreement
Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have
Pros
-Gateways for various platforms to be tied in. -Service to take load off of our servers
Cons
-Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen
January 2019
Allie from Allie Theiss LLC
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
1.0
Functionality
4.0
January 2019
Changed Business Model
Pros
Relatively easy to use. Intergrates with many platforms.
Cons
They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.
August 2018
Supriya from RankWatch
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
August 2018
Love the product!
Would definitely recommend to give Cometchat a try
Pros
CometChat is easy breazy to integrate, takes less than 5 minutes to set up on the website. I can customise the chat feel and features without any technical knowledge. Their pricings are modest and acommodate everyone's budget.
Cons
Support takes time to get back issues are resolved nonetheless.