CometChat Software
CometChat Software
About CometChat
CometChat Pricing
Contact CometChat for pricing information.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
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CometChat User Reviews
OVERALL RATING
Showing 1 - 5 of 13 reviews
Gregory
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
September 2018
Excellent Software
Pros
Integrates really well with Wordpress site and Buddy Press
Cons
Its expensive and support is a bit slow. They also need a better dashboard
Response from CometChat
Thanks for your feedback :) It's wonderful to read about the experiences our users have with the product. Will surely bookmark your suggestions too!
Replied September 2018
Alejandro Javier
Verified reviewer
Company size: 2-10 employees
Industry: Computer Software
Review Source: Capterra
May 2021
In addition to having a good system, the support is excellent.
I managed to develop an application with chat and video conferencing thanks to CometChat.
Pros
The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.
Cons
They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.
Reasons for choosing CometChat
CometChat has more variety of integrations.
Reasons for switching to CometChat
Agora.io support is not as helpful as CometChat. And CometChat has more variety of integrations.
Response from CometChat
Thank you for your kind words and your feedback.
Replied May 2021
James
Verified reviewer
Company size: 11-50 employees
Industry: Entertainment
Time used: More than 2 years
Review Source: Capterra
September 2018
Did not live up to sales agreement
Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have
Pros
-Gateways for various platforms to be tied in. -Service to take load off of our servers
Cons
-Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen
McKenzie
Company size: 2-10 employees
Industry: Venture Capital & Private Equity
Time used: Less than 6 months
Review Source: Capterra
December 2020
Great for Wordpress Apps
It helped us create an online chat community without using Buddypress or an external social network.
Pros
Enables Wordpress products to offer a light community without heavy coding.
Cons
The UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.
Reasons for choosing CometChat
Its super easy to integrate on Wordpress.
Allie
Verified reviewer
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 12 months
Review Source: Capterra
January 2019
Changed Business Model
Pros
Relatively easy to use. Intergrates with many platforms.
Cons
They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.
