CometChat
About CometChat
CometChat Pricing
https://www.cometchat.com/pricing
Starting price:
$109.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for CometChat
1 - 5 of 14 Reviews
Gregory
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent Software
Integrates really well with Wordpress site and Buddy Press
CONSIts expensive and support is a bit slow. They also need a better dashboard
Vendor Response
Thanks for your feedback :) It's wonderful to read about the experiences our users have with the product. Will surely bookmark your suggestions too!
Replied September 2018
Alejandro Javier
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
In addition to having a good system, the support is excellent.
I managed to develop an application with chat and video conferencing thanks to CometChat.
PROSThe documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.
CONSThey need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.
Reason for choosing CometChat
CometChat has more variety of integrations.
Reasons for switching to CometChat
Agora.io support is not as helpful as CometChat. And CometChat has more variety of integrations.
Vendor Response
Thank you for your kind words and your feedback.
Replied May 2021
James
Verified reviewer
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2018
Did not live up to sales agreement
Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have
PROS-Gateways for various platforms to be tied in. -Service to take load off of our servers
CONS-Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen
McKenzie
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2020
Great for Wordpress Apps
It helped us create an online chat community without using Buddypress or an external social network.
PROSEnables Wordpress products to offer a light community without heavy coding.
CONSThe UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.
Reason for choosing CometChat
Its super easy to integrate on Wordpress.
Allie
Verified reviewer
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2019
Changed Business Model
Relatively easy to use. Intergrates with many platforms.
CONSThey recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.