Commence vs Mailchimp

RATING:

4.9

(44)

Commence has 44 reviews and a rating of 4.86 / 5 stars vs Mailchimp which has 16891 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (44)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 1, 2022
May 28, 2024
Pros/Cons
  • Pros

  • Really, really flexible, and builtin design tools have allowed us to easily enhance the app to meet our (very unique) needs. Easy to use, with excellent performance.
  • The flexibility to tailor things yourself is well above competitive products. The reliability of the product is outstanding and customer support has been very good, friendly knowledgeable staff.
  • Cons

  • Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.
Read all user reviews
  • Pros

  • Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
  • I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2018

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Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos