I'm OnCall Software

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About I'm OnCall

I’m OnCall by 01 Communique is a help desk and remote IT support management solution featuring incident and ticket status viewing, technician and customer management and customization options, including white-label branding. It uses a browser-based interface and is designed to provide a remote support connection, with no configuration required from the end-user. The I’m OnCall system tracks customers’ incident history and allows for incident categorization and prioritization. Notes recorded by technicians during previous sessions are stored with incident reports and customer history records, providing agents with the context needed to solve issues on the first attempt. I’m OnCall is designed for rapid deployment and can be implemented in minutes. Its remote de...

I'm OnCall Pricing

Free version for non-commercial use

Starting price: 

$299.95 per year

Free trial: 

Not Available

Free version: 

Available

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I'm OnCall User Reviews

OVERALL RATING

Showing 1 review

Yoline

Zmob Productions

Verified reviewer

Company size: 1 employee

Industry: Executive Office

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

4

Reviewed January 2020

Satisfied Customer

Pros

It was Convenient, easy to use, and One of the best softwares that I’ve used.

Cons

I didn’t find anything that I didn’t like about the software.