FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and f...Read more about FreeAgent CRM

Rock Solid OneView is a Microsoft Dynamics-based citizen engagement platform that helps citizens and local governments work as one. Rock Solid tracks citizen interaction and unifies departments to address their needs. It offers ca...Read more about Rock Solid

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be dep...Read more about Issuetrak

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM) app...Read more about Apptivo

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone

MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide...Read more about MasterControl Quality Excellence

Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connec...Read more about Smartsupp

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score...Read more about Vtiger CRM

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS)...Read more about Customer Frontlines

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage...Read more about SAP Customer Experience

Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their ...Read more about GoTo Resolve

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-pr...Read more about Ideagen Quality Management

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on negative...Read more about GetMoreReviews

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product...Read more about Avochato

Gladly is a customer service platform for B2C companies to maximize the lifetime value of their customers. Rated the easiest-to-use help desk software, Gladly is an all-in-one platform for agents to respond to customers across all...Read more about Gladly

Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and col...Read more about Hiver

Gorgias is a complaint management and customer service solution that helps businesses of all sizes streamline processes related to ticket management, customer engagement, reporting, and more on a centralized platform. It allows ad...Read more about Gorgias

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe...Read more about InvGate Service Desk

Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a...Read more about Preferred Patron Loyalty

Daruma is a software solution that supports and strengthens quality management in organizations through the automation of management tasks. It positively impacts continuous process improvement, audit management, internal control, ...Read more about Daruma

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless comm...Read more about Supportbench

Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting. Users are provided with customizable software developer kits (SDKs...Read more about Instabug

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and...Read more about HappyFox Help Desk

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees...Read more about Efficy CRM

ComplianceQuest is a next-generation, AI-powered Quality and Safety Management System (EQMS + EHS = QHSE) built natively on Salesforce to help life science companies speed product and process innovation, minimize risk and drive co...Read more about ComplianceQuest

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk...Read more about TOPdesk

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need f...Read more about QT9 QMS

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or depart...Read more about Missive

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates, certi...Read more about A1 Tracker

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedbacks and surveys. HelpDesk...Read more about HelpDesk

Marker is a visual feedback and bug reporting tool. Marker is designed for software teams that want an easy way to capture and share visual feedback. Marker allows users to take screenshots and annotate them with comments, sugge...Read more about Marker

Qualityze EQMS Suite is a Salesforce cloud-based compliance and process management system that helps in developing and maintaining good quality procedures and policies by solving compliance and quality issues. QualityzeEQMS Suite ...Read more about Qualityze Suite

SeeClickFix 311 CRM is a 311 request management application that enables organizations to accept and route public service requests via a unified platform. It helps employees to communicate with residents and their local government...Read more about SeeClickFix

With the power of SALUS, you can manage safety compliance across your entire organization from a single place. Built with field workers in mind, SALUS is 100% dedicated to safety and mimics existing workflows to simplify use and a...Read more about SALUS

NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals including finance and accounting, education, manufacturing and retail, travel, non-profit organizatio...Read more about NABD System

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more about UseResponse

Centra Hub CRM is a solution designed to help businesses of any size streamline sales, customer service, and marketing processes. It can be hosted on the cloud or installed on-premise. With live dashboards, custom reporting, and a...Read more about CentraHub CRM

Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue tracking...Read more about Airbrake

HR Acuity is a cloud-based solution for employee relations management. This platform is built to identify, track, and investigate issues. HR Acuity can help managers easily manage and document employee case details while conductin...Read more about HR Acuity

FaceUp is a comprehensive whistleblowing platform, ethics hotline and HR tool. It is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing. Anybody can anonymously send r...Read more about FaceUp Whistleblowing System

C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logbooks and expenses. The platform enables managers to receive notifications regarding overriding of service level a...Read more about C-Desk

Instatus allows users to create a status page to communicate their current status with customers. It can also showcase their current and historical uptime to build trust. The software allows users to customize their page to fit th...Read more about Instatus

VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow ...Read more about VobeSoft

Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data col...Read more about XEBO.ai

SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large enterprises in the Asia Pacific, Middle East, and North Africa regions. With headquarters in Singapore an...Read more about SimpleCRM

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can man...Read more about Remedyforce

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage...Read more about Mint Service Desk

Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels. Simplify360 has been helping businesses deliver exceptional customer suppo...Read more about Simplify360

Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation for businesses across multiple industries. The platform aims to improve customer experiences, optimize employee pe...Read more about Emojot

The BPI System CAPA Software is the key to meeting these challenges and creating highly efficient and responsive business processes. CAPA is a type of management discipline that integrates people, content, and enterprise applicati...Read more about BPI System

easiware is a customer service software that enables brands to streamline customer interactions by consolidating customer information, automating requests, and employing smart technologies. The platform enables managers to central...Read more about easiware

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer Experi...Read more about Intouch Insight CX Platform

WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channels on a unified platform. With specific modules to manage customers, agents, managers, subject matter experts, ad...Read more about Wowdesk

Case IQ is leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within mid-sized and large organizations. Over 80,000 investigators and cas...Read more about Case IQ

SmartSolve is an enterprise-class quality management software for automating quality, supplier, regulatory, and risk management. With SmartSolve, organizations are empowered with best-practice workflows, document and process mana...Read more about SmartSolve

ELMA365 is a cloud-based and on-premise business process management (BPM) software designed to help government organizations and enterprises build corporate applications without coding. It includes several modules for the manageme...Read more about ELMA365

Workpro Complaints is a complete complaints management solution. From simple issues to complex investigations, Workpro gives you complete visibility and control of every part of the process, ensuring fair and consistent treatment ...Read more about Workpro Complaints Management System

WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure pla...Read more about WorkHub Tasks

LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, messages, third-party tools and co-browsing capabilities. Agents can maintain a record of phone calls, store clients'...Read more about LiveCaller

Octfolio is a compliance, inspection and risk management platform for much more than just asbestos in the built environment. It ensures you have access to real-time, usable, raw data to support informed and educated decisions to b...Read more about Octfolio

QAlert is a cloud-based citizen request management (CRM) platform designed to help local or county governments manage non-emergency requests, work orders and other complaints. It allows citizens to communicate and engage with muni...Read more about QAlert

Make better business decisions, automate your data process and optimise your business with Decision Intelligence. With industrytics, you can connect, analyse and visualise all the metrics and data about your business and the feed...Read more about Industrytics

Spend your time building Medical Devices, not on paperwork! https://matrixreq.com/ Matrix Requirements is helping medical device companies to easily and efficiently manage their design and quality system. Our products make your ...Read more about Matrix Requirements

Transform your municipality with AccessE11! Our state-of-the-art, cloud-based software is tailored specifically for small and medium-sized municipalities, and guarantees to simplify your issue management procedures, enhance analyt...Read more about AccessE11

Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfacti...Read more about Stames

Sabio Virtual is a help desk solution designed to help businesses organize technical calls, track team members' productivity and access information related to customer support from within a unified platform. Administrators can mon...Read more about Sabio Virtual

IntellaQuest is a cloud-based platform that helps companies streamline their business processes and integrate with all of their business systems. It provides solutions for specific industries like automotive, chemicals, electronic...Read more about IntellaQuest

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to i...Read more about NOLA

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine, which...Read more about Halp

Support.cc is a cloud-based ticketing system that assists small and medium-sized enterprises in providing customer support. Users can handle client interactions, inquiries, issues, feedback, and surveys on the platform. It allows ...Read more about Support.cc

EthicsPoint by NAVEX is a cloud-based solution, which assists risk and compliance teams with incident management and reporting. Key features include forms management, issue tracking, policy management, and compliance reporting. T...Read more about EthicsPoint

Compliance Star is a technology-enabled compliance platform that enables businesses to control and monitor compliance management, workflows, and monitoring of firms authorized by the Financial Conduct Authority (FCA). Compliance S...Read more about Compliance Star

SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to ma...Read more about SAP Service Cloud

Compliants Pro is a cloud-based complaint management platform, which enables businesses to handle customer and quality assurance issues. Using Complaints Pro, organizations can identify the root cause of complaints and access co...Read more about Complaints Pro

Rely helps businesses capture, manage and report on workplace issues, guiding the team through a fair and compliant process, eliminating the guesswork and saving time. By using powerful analytics and data collection, Rely pinpoint...Read more about Rely

HCSGI is an integrated software for managing technical standards. It contains all mandatory controls and many complementary and exclusive features. Its key features include document control (internal, external, confidential, rep...Read more about HCSGI

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered...Read more about ServiceTonic

Lynk is a cloud-based customer support and complaint management solution that caters to mid-size and large organizations across various industries. It is also available for on-premise deployment. Everest receives customer com...Read more about Everest

CM/Complaint comes with predefined processes for claims & returns. Complaints and service requests can be handled easily with an integrated process as well. 8D reports can be created at the push of a button. ConSol CM/Complaint ...Read more about ConSol CM/Complaint

Complaint Management is a web-based tool that provides businesses with an effective platform to manage customer feedback and complaints. With this solution, you can identify patterns, prioritize issues, increase the effectiveness ...Read more about Customer Complaint Management Software

CS for SharePoint is a customer service and support application for Office 365 and Microsoft Teams environments that turns web, email and mobile customer requests into routable tickets with email alerts. Use CS for SharePoint to a...Read more about CS for SharePoint

Quantivate is a web-based solution, which assists banks, credit unions, insurance, manufacturing and retail businesses with risk assessment and compliance management. Key features include data sharing, vulnerability scanning, KPI ...Read more about Quantivate

TPSC Cloud is an easy-to-use solution for improving the safety and quality of your healthcare organization. It offers an integrated platform for you to register data via online webforms and mobile applications, automize the proces...Read more about TPSC Cloud

Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up p...Read more about Jetdocs

Telegram and Web based Internal Complaint management system that features unique telegram complaint posting and notification system for instantaneous delivery of complaint status and information's to the right people in-order to t...Read more about Saho Complaint Desk

Aptean Respond is a complaint management solution that helps businesses streamline case management, customer satisfaction and communication operations. The application enables administrators to monitor customer complaints, perform...Read more about Aptean Respond

Neocase's HR Case Management System is a comprehensive software solution designed to streamline and simplify HR operations. It provides a centralized platform for managing employee requests, grievances, and complaints, allowing fo...Read more about Neocase HR

NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile platform...Read more about NetSupport ServiceDesk

Neeyamo is a leading provider of technology-driven global payroll and Employer of Record (EOR) solutions, catering to both multinational corporations and smaller-scale multinational businesses across the globe. Utilizing a vast te...Read more about Neeyamo

IssuTrax is a complaint management software designed to help businesses in the hospitality sector manage facility maintenance operations. The platform enables administrators to collaborate with colleagues on guest service order re...Read more about IssuTrax

OONEKEY is an Italian-language platform for managing tourist facilities and their daily operations. It serves as a 3-in-1 system for the management of customers, maintenance requests, and reservations. Features include online gues...Read more about OONEKEY

EffexEHS is an environmental health and safety (EHS) SaaS software platform that includes regulatory compliance, corporate sustainability toward environmental protection, accident avoidance, environmental audit and inspection, pro...Read more about EffexEHS

isoTracker Complaints Management is an investigation management software that helps businesses record, assign and resolve complaints. The platform enables managers to record non-conformance and record root causes for complaints u...Read more about isoTracker Complaints Management

Intrafox is a cloud-based and on-premise quality management solution, which enables healthcare facilities to streamline audit preparation, reporting, document control, project monitoring and other processes. Hospitals can use the ...Read more about Intrafox

Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact centers as cost units and don’t empower their agents to deliver business value. HGS Agent X enables front-line agen...Read more about HGS Agent X

The Smart Integrity Platform by DISS-CO is a blockchain-based, secure and easy-to-implement software that meets the requirements of the EU Whistleblowing Directive and whistleblower protection laws in Europe. The platform is custo...Read more about Smart Integrity Platform

Gov2biz is a comprehensive SaaS platform for government licensing and permitting agencies, providing everything they need to regulate business, professional and occupational licenses via a unified portal. The platform includes ca...Read more about Gov2biz

Easily manage the complaint process with Complaia. The toolkit will allow users to collect, analyze and resolve complaints. It comes with multiple features, including an online complaint form that is a fully customizable complaint...Read more about Complaia

Our digital workflow solution is the perfect choice for busy professionals looking to streamline their quality management procedures related to production, such as complaints. Say goodbye to paper-based processes and hello to a mo...Read more about Digital Life Sciences Complaint Management

Our product is a digital document flow management system that is perfect for companies who are looking to streamline their quality management (QM) procedures such as corrective and preventative actions (CAPA). Our integrated solut...Read more about CAPA Management

Our digital workflow management product is perfect for anyone in the production industry looking to streamline their Quality Management (QM) procedures, specifically change controls (CC). With our integrated solutions, you'll be a...Read more about Change Management

The product is designed for busy production managers who want to streamline and automate their quality management (QM) procedures. With digital workflows, users can easily manage deviation control and other production-related QM p...Read more about Deviation Management

At Digital Life Sciences GmbH, we understand the importance of having a reliable and efficient quality management system in place, especially in the life sciences industry. That's why we've developed the life sciences eQMS Suite, ...Read more about eQMS Suite

meddevo is a quality management solution that helps businesses manage regulations and paperwork required to sell medical devices or in vitro diagnostic (IVD) products. It is a dedicated partner in navigating global regulatory hur...Read more about meddevo

At ManualMaster, we understand that navigating software solutions can be overwhelming. That's why we provide personalized guidance throughout the purchase process. Our easy-to-use web-based software is ideal for mid to large-sized...Read more about ManualMaster

Platform One offers software and services that make understanding human experience simpler than before. You can collect information, understand it, develop improvements, and put them into action all in one location without feeling...Read more about Platform One

Polonious is an investigation management solution for insurance companies, banks, and other enterprises that conduct fraud investigation cases. Its automation features are designed to streamline case productivity and process manag...Read more about Polonious

etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems. etrack1 understands the importance of having the b...Read more about etrack1

Infoman SERV - Customer Feedback Management is a specialized tool for automobile dealerships. Its primary function is to gather, scrutinize, and respond to customer feedback. This process aids in enhancing service quality and cust...Read more about Infoman SERV - Customer Feedback Management