# ComplianceQuest Software Reviews, Demo & Pricing - 2026 > Review of ComplianceQuest Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/compliancequest-profile --- [Home](https://www.softwareadvice.com/) / [Quality Management Software](https://www.softwareadvice.com/manufacturing/quality-management-software-comparison/) / ComplianceQuest Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/compliancequest-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/compliancequest-profile/alternatives/) # ComplianceQuest 2026: Benefits, Features & Pricing Wondering if ComplianceQuest is right for your organization? Our Quality Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ComplianceQuest 4.6 [(112)](https://www.softwareadvice.com/crm/compliancequest-profile/reviews/) FrontRunner 2026 Pricing Starting at $30.00 per month ### About ComplianceQuest ComplianceQuest is an AI-powered quality and safety management system (QHSE), comprising EQMS (enterprise quality management system) and EHS (environmental health and safety) functionalities. Built natively on the Salesforce platform, it is designed to assist life sciences companies in accelerating product and process innovation, mitigating risks, and driving continuous improvement. The platform facilitates streamlined communication and collaboration across the product value chain, promoting efficiency and compliance throughout operations. The system offers a suite of integrated solutions that support organizations in enhancing quality, safety, and efficiency as they move products from concept to customer delivery. By utilizing data-driven processes, ComplianceQuest helps businesses address risks, safeguard employees and suppliers, protect brand reputation, and improve innovation, regulatory compliance, profitability, and customer loyalty. Its pre-validated design allows for ease of implementation, operation, and maintenance. The EQMS suite includes modules for audit, CAPA (corrective and preventive actions), change management, complaints handling, document management (EDMS), equ... ipment tracking, review coordination, non-conformance management, out-of-specification (OOS) and out-of-trend (OOT) analysis, regulatory reporting, risk management, and training (LMS). The EHS suite covers modules for incident reporting, observations, permit to work (JSA), environmental management, and sustainability. EQMS and EHS modules are fully integrable, offering a connected ecosystem to drive operational effectiveness. Wondering if ComplianceQuest is right for your organization? Our Quality Management Software selection experts can help you in 15 minutes or less. ## ComplianceQuest User Interface ## Popular ComplianceQuest Alternatives Main Product ComplianceQuest 4.6 [(112)](https://www.softwareadvice.com/crm/compliancequest-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.51Value for money - 4.58Customer support - 4.71Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.48Customer support - 4.20Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2048)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Isolocity](https://www.softwareadvice.com/manufacturing/isolocity-profile/) 4.6 [(65)](https://www.softwareadvice.com/manufacturing/isolocity-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.72Value for money - 4.91Customer support - 4.43Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [KAWAK](https://www.softwareadvice.com/manufacturing/kawak-profile/) 4.6 [(338)](https://www.softwareadvice.com/manufacturing/kawak-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.64Value for money - 4.75Customer support - 4.52Functionality Pricing Starting at $238.00 per month Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1124)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price ## ComplianceQuest Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Basic $30.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ComplianceQuest Features - Popular features found in Quality Management Change Management Complaint Management Corrective and Preventive Actions (CAPA) Defect Tracking Document Management Electronic Signature Incident Management Quality Control Risk Management Task Management Training Management - More features of ComplianceQuest Access Controls/Permissions Accident Investigation Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Approval Process Control Archiving & Retention Audit Management Audit Trail Bills of Material Calendar Management Calibration Management Case Management Collaboration Tools Commenting/Notes Communications Management Compliance Management Configurable Workflow Customer Complaint Tracking Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Visualization Design Management Document Automation Document Coding & Control Document Review Document Storage Drag & Drop Email Alerts Equipment Management Feedback Management File Management Forms Management Full Text Search Incident Reporting Industrial Safety Management Inspection Management ISO Standards Management Issue Tracking Lifecycle Management Maintenance Management Milestone Tracking Monitoring Nonconformance Tracking Occupational Health Management Offline Access OSHA Recordkeeping Policy Management Prioritization Product Data Management Progress Tracking Project Management Quality Assurance Quality Management Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Requirements Management Risk Analysis Risk Assessment Role-Based Permissions Root Cause Analysis Routing Safety Management Safety Training Management Self Service Portal Social Media Monitoring Status Tracking Supplier Management Supplier Quality Control Survey/Poll Management Task Scheduling Third-Party Integrations Training Record Management Version Control Workflow Management ## ComplianceQuest Integrations Professional Services Cloud Integration rated undefined from -1 review Salesforce Service Cloud Integration rated undefined from -1 review Oracle CRM On Demand Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review 1CRM Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review See all 9 integrations ## ComplianceQuest User Reviews Overall Rating 4.6 Ratings Breakdown 5 70% 4 24% 3 4% 2 2% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.6 Functionality 4.7 Revanth T. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for more than 2 years Reviewed April 2026 Perfect for Compliance management 5 We offer chronic condition management programs to our clients and we provide devices to the members when they are enrolled. All device related issues are being handled in CQ. We are using only complaints module, but there are more capabilities to it. This has really helped us in streamlining our complaints management process. One of the key benefits has been ability to integrate the complaints workflow into our salesforce eco system especially into our case management. This allows our service and operations teams to access complaint data alongside member and case information, which eliminated the need for external tracking system and improved our efficiency. From the technical perspective, I really like how all different objects they provide and everything has a record tracking, saving the deleted records data. A well structured data model helps us for our troubleshooting scripts etc. In summary, the CQ package has been a very useful tool for managing device complaints. It has enabled better visibility, structured complaint handling and improved operational tracking within Salesforce. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about CQ is how seamlessly it integrates with Salesforce and leverages the native platform capabilities. Since it is built directly on Salesforce, it allows us to use existing features such as Flows, reports and role-based security without needing a separate system. Cons: One of the challenges is that, since it is a managed package, certain components and underlying logic are locked. While this helps maintain the system stability and ensures consistent upgrades from the vendor, it can limit the level of customization that can be done directly within the package.In Some cases, we needed to build additional configurations or automations outside the package to align the functionality with our internal workflows. Vendor Response Thank you for your detailed feedback. We’re glad ComplianceQuest is helping streamline your complaints processes and works well within your Salesforce ecosystem. We appreciate your input on customization and will continue improving the experience. Thanks for being a valued customer. Replied April 2026 Read More DV David V. Verified reviewer Building Materials 5001-10000 employees Used daily for less than 2 years Reviewed July 2025 Highly customizable software that could meet everybody's needs 5 Really good experience, journey customizing was a bit long but the team met all my needs and were highly experience in operations. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software that you can customize to your needs, they have a solution for almost any Quality process. It can connect to multiple softwares, databases and ERPs. Cons: Coming out of the box it is a bit complex, for a company that is starting its journey in a eQMS there is a lot of configuration to do. Reasons for choosing ComplianceQuest The fact that it runs in salesforce platform and met all our needs. Read More BL Blythe L. Verified reviewer Pharmaceuticals 51-200 employees Used daily for less than 12 months Review source Reviewed April 2026 Customer Service is Severely Lacking (even with Premium Package) 2 I think it says it all, that after a year of dealing with this, we are already looking to switch to a different system. We are willing to go through the expense and arduous process of revalidating and migrating our documents and training so we do not have to use this system and rely on this customer support team. We used this site and others to help with our decision to purchase this system and there were no negative reviews at that time. I find it hard to believe that there are so few negative reviews, so I wanted to make sure that an honest review was out there. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 5 Functionality Pros: The basic program for document management is good. The look and feel is nice. The guide (A.I) informing you what to do next is very nice for new users. This could be a very nice program, but it is just not there yet. Cons: There are too many steps in most processes, making it difficult. In document management, review process is cumbersome and is not tracked by individual contributors until you push a document to approval. Obsolete documents are viewable by everyone. We do not use some of the modules we purchased because they are just too cumbersome (CAPA, Noncompliance). The Admin side is very complicated as well. I have a lot of issues with the system but, the system is not the biggest problem. It could be a great program with some work. The biggest problem is Customer Support. It is the worst experience I have ever had in this industry. It is a ticket system through email. They almost never answer your question or correct the problem without a lot of back and forth emails. They do not give you a time frame for tickets in the contract and there is a reason for that. They are almost never done in a timely manner. Our average resolution time is 10 days, which is appalling and that is an average. I just had a ticket that they added a permission set but did not inform us of the change. I requested the audit trail and did not ever get it. They accused us of signing in as CQ Support and performing this action. After a lot of back and forth and requests for the audit trail, they finally pulled the audit report that showed that they in fact performed this action themselves. There were no apologies. We bought the premium support but, we are not getting premium customer support by any stretch of the imagination. The whole support experience has been disappointing. Customer service is almost never stellar but this standard of customer support is a new low in my experience. New licenses are also not cheap. So the initial low cost does not carry over to getting the system up and running. It has not been well tested and there are compliance issues. Getting even compliance issues corrected have been difficult to put in motion and very time consuming. Reasons for choosing ComplianceQuest I really liked the A.I. aspect of guidance they have. The system looks from demos to be easy to use. It is not. Read More JT Joshua T. Verified reviewer Computer Software 51-200 employees Used daily for less than 12 months Reviewed December 2025 ComplianceQuest at least keeps all of our paperwork in order so that’s something 5 I am glad that we are no longer drowning in paper folders at my desk. The dashboard does show me what needs to be done immediately upon login and it’s mostly decent. It keeps all of our CAPA’s and audit materials in one location so we received zero non compliance issues during our most recent inspection. Honestly, it simply functions as needed for us and the validation process was not a complete disaster to implement. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The flickering fluorescent light overhead is driving me nuts but at least ComplianceQuest keeps everything organized for ISO 13485 compliance and therefore is one less thing to worry about. To be honest I thought I was going to be in for a world of trouble with the risk management portion because I had heard nightmare stories about how difficult the system could be to use. However, ComplianceQuest has the IMDRF codes built into the risk management module and it worked flawlessly (no issues). At least this design matrix was better than the ones we used to keep in Excel that would always be broken. Cons: Having to type my password every time I perform an action within ComplianceQuest is a huge headache and I will never store it in my browser. Additionally, I think the search function is awful unless you specifically know what you're searching for, there doesn’t appear to be a way to mass upload our previous documentation as well, which prolonged the transition from paper and required me to work late. Vendor Response Thank you for your honest and detailed feedback. We’re glad to hear ComplianceQuest is helping you stay organized, support ISO 13485 compliance, and simplify your audit and CAPA processes. We appreciate your inputs on usability areas like login experience, search, and document migration. Your feedback is valuable and will help us continue to improve. Replied April 2026 Read More BE Basel E. Verified reviewer Package/ Freight Delivery 51-200 employees Used weekly for more than 2 years Review source Reviewed April 2026 Reliable system for training management and change control 5 Overall, my experience with ComplianceQuest has been positive. We mainly use it for training management and change control, and it has worked well for us. The platform runs smoothly, is easy enough to use, and helps us stay organized with documents and training. Their support team has also been very helpful and responsive whenever questions come up. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about ComplianceQuest was how well it supported our training management and change control processes. The system is easy to navigate, and managing documents and training records is fairly straightforward. It has been reliable overall and works smoothly for our day-to-day needs. Cons: At times, some parts of the system can feel a little less intuitive when handling more detailed tasks, but overall it has still been manageable. Most issues or questions we have had were addressed quickly by support. Vendor Response Thank you for taking the time to share your feedback. We’re glad to hear that ComplianceQuest is supporting your training and change control processes effectively and helping keep your operations organized. We appreciate your note on usability for more detailed tasks and will continue to focus on improving the overall experience. It’s also great to know our support team has been responsive and helpful. We value your input and look forward to continuing to support your team. Replied April 2026 Read More BS Brion S. Verified reviewer Computer Software 11-50 employees Used daily for less than 12 months Reviewed October 2025 Keeps my quality processes well organized and my audit ready 5 With ComplianceQuest I can keep track of all our compliance activities training, audits and document reviews in one place where it is well organized and traceable. It saves a lot of time versus manually tracking it down especially during audits. It gives me the peace of mind that every version of a document, approval and training record is documented and easily produced when regulators ask for it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I am daily consumer of ComplianceQuest for document control, training assignments and capa workflow across quality team and regulatory. My favorite thing is everything, from training records to change requests and audit reports, it’s all in one place and I’m not running five different spreadsheets or systems anymore. The dashboards allow me to easily see what’s pending, what’s approved and anything that needs my attention which makes staying legal much less stressful. Cons: Though it’s power packed you might feel that it is a little cumbersome when creating new workflows or templates such as there are many levels of configuration before things get going smoothly. Automated notifications are also sometimes unreliable, so I occasionally have to reach out to reviewers myself and I wish the reporting side was a bit more forgiving pulling in custom metrics takes a bit more effort than I would prefer. Vendor Response Thank you for your detailed feedback. We’re glad to hear ComplianceQuest is helping centralize your quality and compliance processes and making it easier to stay on top of tasks and audit readiness. We appreciate your input on workflow setup, notifications, and reporting, and understand how these areas impact your experience. Your feedback is valuable as we continue to improve. Thanks again for sharing your experience. Replied April 2026 Read More DM Donnie M. Verified reviewer Staffing and Recruiting 201-500 employees Used daily for less than 2 years Reviewed November 2025 Maintains Our Standard and quality 5 ComplianceQuest brings everything for example files, audits, paper documents etc in one place. It has saved me a lot of time and keeps is stress free as I know that our records are always audit ready. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: For working with our document control, change requests and CAPA process I use ComplianceQuest. What I like is how fast everything works here, for example when I update a procedure, the has change instantly. Also the time for an audit is in approval process which I think is great. Cons: The reporting end feels a bit time consuming because custom reports is sometimes slower and filtering options don’t always make sense. Also when I try to customize certain workflows, it needs admin level implementation, so it takes time and I think the interface can be more modern. Vendor Response Thank you for your feedback. We’re glad to hear ComplianceQuest is helping streamline your document control, change management, and CAPA processes, while keeping everything audit-ready in one place. We appreciate your input on reporting performance, workflow customization, and interface experience. Your feedback is valuable as we continue to enhance the platform. Thanks again for sharing your experience. Replied April 2026 Read More IB Ismail B. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Reviewed November 2025 Excellent tool simplifyng system validation and maintenance 4 It has been an ideal tool for our database, which operates in a highly regulated environment, and as a support specialist, it has brought enormous efficiency to management and maintenance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: I really liked it because it offers excellent features with great customization and module configuration, such as workflows and audit templates. Furthermore, I love that it inherently meets high traceability standards, which is vital in our industry. Cons: I dont like the license dependency because the cost and performance are tied to the license and Salesforces limitations. In other words, were dependent on that tool. Vendor Response Thank you for your feedback. We’re glad to hear the platform’s flexibility, traceability, and configuration capabilities are supporting your needs in a regulated environment. We appreciate your perspective on licensing and platform dependency, and understand how that can impact overall experience. It’s great to know ComplianceQuest is helping improve efficiency in your day-to-day operations. Thank you for sharing your experience. Replied April 2026 Read More SG Saouma G. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 12 months Reviewed December 2025 ComplianceQuest analysis for quality management 4 My experience is excellent because ComplianceQuest simplifies the compilation process, reduce file search time, and everything works very well. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the integrated audit management system because it allows me to run and manage everything directly on the platform, and I can also access files directly with a single click. I really appreciate that. Finally I like the user-friendly documentation and intuitive interface. Cons: I had problems recording incorrect data and the quality of the audit was compromised. Thats the only thing I didnt like about it happening. Vendor Response Thank you for your feedback. We’re glad to hear the audit management capabilities and ease of access are adding value to your workflows. We appreciate you highlighting the issue with data accuracy and will take that into consideration as we continue to improve. It’s great to know the platform is helping simplify your processes and save time. Thank you again for sharing your experience. Replied April 2026 Read More LA Leandro A. Verified reviewer Construction 11-50 employees Used weekly for less than 12 months Reviewed November 2025 Save time thanks to ComplianceQuest 4 My overall experience has been excellent thanks to the significant time savings achieved through standardization and the acceleration of quality workflows. ComplianceQuest is a worthwhile investment. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like that everything is within the same system because, for example, its functions for document management, access control and Salesforce-based reporting, the ease of generating reports and the simplicity of audits all in one place is excellent. Cons: The downside would be the dependence on the Salesforce environment. Each update requires validation testing in CQ, which is cumbersome. Vendor Response Thank you for your feedback. We’re glad to hear the unified platform and reporting capabilities are helping streamline your audits and quality processes. We appreciate your note on validation efforts with updates and understand the impact it can have. Thank you for sharing your experience. Replied April 2026 Read More Showing 1 - 10 of 112 Reviews [See All Reviews](https://www.softwareadvice.com/crm/compliancequest-profile/reviews/) ## ComplianceQuest Popular Comparisons [MasterControl Quality Excellence vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/mastercontrol/)[NetSuite vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/netsuite-financials-accounting-software/)[Isolocity vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/isolocity/)[KAWAK vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/kawak/)[Dot Compliance vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/dot-compliance/)[Arena QMS vs ComplianceQuest](https://www.softwareadvice.com/compliance/arena-qms-profile/vs/compliancequest/)[Octave Reliance vs ComplianceQuest](https://www.softwareadvice.com/crm/compliancequest-profile/vs/etq-reliance/) [Compare All Alternatives](https://www.softwareadvice.com/crm/compliancequest-profile/alternatives/) ## Other Top Recommended Quality Management Software [Cetec ERP](https://www.softwareadvice.com/manufacturing/cetec-mrp-profile/) **4.5** (53) Recently recommended **75** times [Isolocity](https://www.softwareadvice.com/manufacturing/isolocity-profile/) **4.6** (65) Recently recommended **62** times [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) **4.2** (865) Recently recommended **55** times [Unifize](https://www.softwareadvice.com/collaboration/unifize-profile/) **4.7** (11) Recently recommended **46** times Stuck Between Options? Our experts can help you compare ComplianceQuest with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice