--- title: "Confirmit Software Reviews, Demo & Pricing - 2026" description: "Review of Confirmit Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/confirmit-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Confirmit Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Confirmit Review Wondering if Confirmit is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Confirmit 3.8 [(6)](https://www.softwareadvice.com/crm/confirmit-profile/#reviews) Pricing Pricing available upon request ### About Confirmit Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and helps businesses to grow. Confirmit’s market research helps businesses increase productivity, reporting and maintain competitive edge by incorporating new techniques, such as text analytics and mobile engagement. It also researches data gathered from CRM and other business systems. Its voice of customer helps in increasing revenue, reducing costs and promoting cultural changes by retaining existing customers. It also assists in better identifying up-sell and cross-sell opportunities, growing customer base and providing actionable feedback at key customer touch points. It also helps in improving retention and performance by pulse surveys, employee engagement surveys, employee lifecycle surveys, 360 surveys and upward feedback. Confirmit offers products including Confirmit horizons, fast track, survey design, panel management, data collection, data integration, text analytics and action management. Confirmit provides its services to industries including business-to-business, retail, insurance, financial services and market research. Wondering if Confirmit is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Confirmit User Interface ## Popular Confirmit Alternatives Main Product Confirmit 3.8 [(6)](https://www.softwareadvice.com/crm/confirmit-profile/#reviews) Ratings Breakdown - 3.33Ease of use - 3.25Value for money - 4.0Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(979)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Giftbit](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/) 4.6 [(82)](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.54Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(545)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) 4.4 [(123)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.34Customer support - 4.29Functionality Pricing Available upon request Get Price ## Confirmit Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Confirmit Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Confirmit CRM Data Visualization Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Panel Management Paper-Based Phone-Based Pulse Surveys Reporting/Analytics Sentiment Analysis Survey Builder Survey/Poll Management Text Analysis ## Confirmit Integrations Salesforce for Automotive Integration rated undefined from -1 review ## Confirmit User Reviews ## Confirmit customer ratings - Overall rating: 3.8/5 - Total reviews: 6 ### Rating distribution - 5 stars: 3 reviews (50%) - 4 stars: 1 reviews (17%) - 3 stars: 1 reviews (17%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (17%) ### Secondary ratings - Ease of use: 3.3/5 - Value for money: 3.3/5 - Customer support: 4/5 - Functionality: 4/5 --- Have you used Confirmit and would like to share your experience with others? ### Proffessional and Dynamic Software for survey research experts - Overall rating: 5/5 - Reviewer: Ray L. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Survey experts who value flexibility, speed, reliability and a one stop shop for all their professional data collection and survey methodology needs, Confirmit gives you everything in one package backed with 5 star customer support services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you a small enterprise looking for a survey solution in the DIY survey market, Confirmit might not be for you. But if your a medium to large organisation looking for a professional survey solution employing survey specialists, nothing I've used yet (I've used multiple survey software platforms over the 27 years of my career) comes anywhere near as good as Confirmit for multi mode professional survey research. Confirmit is user friendly logical, flexible, solid and stable. Perhaps one of the best features of the software is the level of support available to customers. With SLA's in the hour mark no survey operator in my career lifetime have beaten confirm'its speed of response and proactive approach to problem solving. Other providers have taken days even weeks to resolve issues. In a fast-paced professional research environment speed of resolution is mission critical. #### Cons Confirmit have been slower to develop the DIY approach and researchers tend to like the DIY build as you go approach to creating surveys that other monkey type survey offerings provide. Having said that Confirmit are currently being heavily invested in this area to match the competition and its Survey Designer platform already provides a professional survey offering to DIY research fanatics. --- ### Most Powerful Survey Software On The Market - Overall rating: 5/5 - Reviewer: Kenneth H. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great. I do find them a little slow in the support department. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's easy to learn the basics and extremely powerful once you are an advanced user. You can pretty much use Jscript to do anything you need to. #### Cons The reporting functions are a little difficult to master. Creating a set of deliverable tabs in the software itself is not possible. #### Reasons for choosing Confirmit Just a much better option. #### Reasons for switching to Confirmit Was unsatisfied with Decipheer. --- ### Confirmit will do what you want but it won't be easy. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were able to switch off of the system that Confirmit replaced. This was a good thing since support for the replaced system was not good. The survey writers were able to learn to use Confirmit fairly quickly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Confirmit is probably good market research software but we are trying to perform policy research questionnaires and there are a number of problems with this. The programmers have learned the software fairly quickly and we can put up a survey within a few days. This is good. #### Cons It took a number of months to get Confirmit running on our systems. We could not use the cloud based system since Confirmit could not guarantee which data center support would be in. It would in the US or in Europe and we have contracts that say out data cannot leave the US. The database has also caused many problems for us. Confirmit like to create many databases which fills up the database server with numerous databases, not good. --- ### Advanced Survey Software - Overall rating: 5/5 - Reviewer: William C. S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Confirmit is good at what it focuses on. It has come out with awesome new products recently, and I'm excited to keep using it #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Confirmit is especially good at customizable functionality. They are unlike other softwares in the simple number of options that are available to you, allows for complex configurations. #### Cons Its strengths are its weakness. Confirmit can seem extremely complex, and hard to nail down. Other survey softwares are simpler. --- ### Powerful survey building software which benefits from further time and development investment - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Slightly clunky software that's clearly powerful and requires proper investment in development time to maximise its potential. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The sheer amount of customisation options for building your survey that you can then use the same software to distribute to 1,000s of other users. #### Cons The difficulty in revising question order and the level of precision needed when developing the survey using the tool. It offers multi language support but it's hard for people with non-native level proficiency to work on those translations within the system. You'll need to send the text to others for verification. --- ### Expensive complex tool strugling to be user friendly - Overall rating: 1/5 - Reviewer: Marc E. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The company I work for had a vendor that recommended and implemented Confirmit. It took a lot of time and effort to set up multiple NPS surveys for our organization. Maybe the tool allows you to setup complex surveys but it does not fit for simple surveys on a smaller scale or for creating multiple small surveys in a swift and easy way where you need actionable insights fast. So the tool did not fit our needs. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It allows you to run surveys. Icannot mention oen thing where Confirmit Horizons stands out. #### Cons Having used a few DIY platforms, I took a few steps backward in history when I arrived at a company that used Confirmit Horizons. It pretty simple: the tool is not user friendly and way too complex if you want to run simple surveys. It takes a lot of effort to set up surveys, email invitations do not render well on mobile devices, they have no decent templates, the (manual) coding of open answers is time consuming, the options to create and design custom reports are limited. And the product is way too expensive. --- Showing 1 - 6 of 6 Reviews ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11565) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10506) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5311) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4309) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Confirmit with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice