About ConnectAndSell

ConnectAndSell is an inside sales and conversation acceleration platform. It helps businesses with getting prospects on phone calls. It allows sales teams to engage, qualify and close deals. It automates workflows and removes guesswork by providing routine lists of prospects. It provides functionality such as agent-assisted dialing, clean prospect listing, benchmarking, analytics and professional coaching.

ConnectAndSell's Lightning uses patented technology combined with human intelligence to navigate voicemails, IVR phone menu trees and gatekeepers. Its features include a mobile app, hot transfer, lead injection, listing, visibility, quick lists, coaching and smart lists. In addition, it customizes and automates phone, email and voicemail pursuits with templ...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of ConnectAndSell

Average User Ratings

Overall

3.92 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(3)

3

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

July 2018

George from NUS Consulting Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

July 2018

For the high-volume-dialing use case, this is the cream of the crop.

I you have a large, quality list of telephone numbers, this is a great way to achieve better outreach than you could possibly do otherwise. A little impersonal, and not cheap.

Pros

If you have (1) a large list, and (2) reasonably accurate telephone no.'s (Corp numbers ok) this is what you want to use! C&S uses real humans and a sophisticated computer coordination system to call your list, navigate all the IVRs and gate keepers and put you in contact with speaking customers. You're essentially on a massive conference call and the 'PING' in your ear means to start talking IMMEDIATELY. If you do it right, and I picked it up easily, there's no delay or lag. Bottom line: a LOT of calls get made and you spend your time talking to real people not navigating phone trees and leaving voicemail messages.

Cons

A lot happens behind the scenes so its hard to 'know' how good a job the callers do at skirting gatekeepers and getting to the real targets -- they get paid per call, so the cynic in me says they see hanging up as less a failure than I do. There's no multi-channel email track. This is conversation, or no conversation. Period. No deciding to leave one of several voicemails or send emails based on their title or other factors. It's all about speed.

May 2018

Pete from HomeActions | IndustryNewsletters

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2018

Used ConnectandSell to automate manual dialing process of sales calls

Greatly enhanced call efficiency and eliminated front desk call screens.

Pros

ConnectandSell is a very easy to use service that is about as user friendly as you can get. The intent was to have all our sales reps, myself included, use this product to load in our calling lists then those #'s would be called until connected to the decision maker. Once connected, you would hear a "beep" and then begin your pitch. Made the tedious process of making calls more effective and enhanced productivity.

Cons

We had purchased this service to not only increase the # of calls one could make per hour but also to bypass the front desk screening and land into the decision makers ear. In our case, the drop call rate far exceeded the rate of making these calls manually and we lost a lot of opportunities by not using the more conventional, slower approach.

August 2018

Kyle from Ellucian

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2018

Top notch team! Decent software.

Pros

Honestly, my CSM is the best part of ConnectAndSell. She's done so much to teach us best practices and where/how we should engage clients with this platform. The built-in reporting tools are really good to so in terms of keeping track of your process (or lack thereof) it is easy to do. As an SDR, the ability to comb through a huge list in a matter of hours gives me the ability to take better care of my customers and manage my pipeline and campaigns.

Cons

What I don't like it not knowing who or how the Connect and Sell agents are addressing the clients. There are a few times we've added our personal cell phone numbers to a list and sat in a room while we all picked up incoming C&S agent phone calls. The conduct and questions of those agents varied. Some actually spoke with us and asked a question or two. Others, (like they are supposed to) heard the correct name when we picked up (the target for the call) and transferred the call. This varying experience has made us warry, but the power of the platform is too good not to leverage.

October 2018

Mike from StormWind Studios

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Fast way to reach prospects

Overall it's I think it's a good product but if you do not have the data to support high call volume, you will spend tons of money paying for them to dial the phone only to get you in touch with the wrong people.

Pros

This software is great if you use it the right way. You can get in touch with many many prospects fast which can increase sales or at least quality conversations. This thing will dial 500+ times per hour and you can easily set 10+ demos per hour.

Cons

You have to have a ton of good clean data otherwise you will spend the day spinning your wheels talking to unqualified leads that won't go anywhere.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2019

Our small SDR team is achieving exponential results!

Pros

I love how easy ConnectAndSell has made it for us to scale our business. In the past, if we wanted to ramp up our Outbound Prospecting, we had to hire a bigger team. Now, we're able to leverage the ConnectAndSell team, and our five-person SDR team is now easily seeing a 10x volume increase and spending more time actually talking to interest, qualified prospects.

Cons

It's a significant investment, so if you don't have all your ducks in a row, it's easy to be inefficient and feel like you're squandering money.