I you have a large, quality list of telephone numbers, this is a great way to achieve better outreach than you could possibly do otherwise. A little impersonal, and not cheap.

If you have (1) a large list, and (2) reasonably accurate telephone no.'s (Corp numbers ok) this is what you want to use! C&S uses real humans and a sophisticated computer coordination system to call your list, navigate all the IVRs and gate keepers and put you in contact with speaking customers. You're essentially on a massive conference call and the 'PING' in your ear means to start talking IMMEDIATELY. If you do it right, and I picked it up easily, there's no delay or lag. Bottom line: a LOT of calls get made and you spend your time talking to real people not navigating phone trees and leaving voicemail messages.

A lot happens behind the scenes so its hard to 'know' how good a job the callers do at skirting gatekeepers and getting to the real targets -- they get paid per call, so the cynic in me says they see hanging up as less a failure than I do. There's no multi-channel email track. This is conversation, or no conversation. Period. No deciding to leave one of several voicemails or send emails based on their title or other factors. It's all about speed.

Greatly enhanced call efficiency and eliminated front desk call screens.

ConnectandSell is a very easy to use service that is about as user friendly as you can get. The intent was to have all our sales reps, myself included, use this product to load in our calling lists then those #'s would be called until connected to the decision maker. Once connected, you would hear a "beep" and then begin your pitch. Made the tedious process of making calls more effective and enhanced productivity.

We had purchased this service to not only increase the # of calls one could make per hour but also to bypass the front desk screening and land into the decision makers ear. In our case, the drop call rate far exceeded the rate of making these calls manually and we lost a lot of opportunities by not using the more conventional, slower approach.

Honestly, my CSM is the best part of ConnectAndSell. She's done so much to teach us best practices and where/how we should engage clients with this platform. The built-in reporting tools are really good to so in terms of keeping track of your process (or lack thereof) it is easy to do. As an SDR, the ability to comb through a huge list in a matter of hours gives me the ability to take better care of my customers and manage my pipeline and campaigns.

What I don't like it not knowing who or how the Connect and Sell agents are addressing the clients. There are a few times we've added our personal cell phone numbers to a list and sat in a room while we all picked up incoming C&S agent phone calls. The conduct and questions of those agents varied. Some actually spoke with us and asked a question or two. Others, (like they are supposed to) heard the correct name when we picked up (the target for the call) and transferred the call. This varying experience has made us warry, but the power of the platform is too good not to leverage.

It helps us get in contact with people and have conversations. It also has reporting by rep, by campaign and by status of call.

You can call a lot of contacts in a very short amount of time. It works best when used for follow ups and reminders.

It can be slow sometimes or cause confusion because it hands off from autodialer to the representative calling.

Overall it's I think it's a good product but if you do not have the data to support high call volume, you will spend tons of money paying for them to dial the phone only to get you in touch with the wrong people.

This software is great if you use it the right way. You can get in touch with many many prospects fast which can increase sales or at least quality conversations. This thing will dial 500+ times per hour and you can easily set 10+ demos per hour.

You have to have a ton of good clean data otherwise you will spend the day spinning your wheels talking to unqualified leads that won't go anywhere.