ConnectWise CRM

Google Contacts

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Ratings & Reviews

Overall Rating

4.07 / 5 (180)

4.58 / 5 (149)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

May 19, 2020

May 29, 2020

Pros/Cons

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • Fairy easy to learn and some Features are great like service board and scheduling. I like the ability to send my PO’s directly from the software.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

  • Pros

  • I love that I can sync my phone contacts. It makes my life much easier, whenever I get a new phone.

  • I love the fact that google contacts keeps all my contacts in one place. It has been a blessing when changing phones!

  • Cons

  • Not aesthetically pleasing, but practical and reliable.

  • The only con that existed they have seemingly already fixed. The contact photo option was limited, but has since been resolved in that you can now view the whole picture.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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