--- title: "Consensus Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Consensus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Consensus is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/consensus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/) / [Consensus](https://www.softwareadvice.com/crm/consensus-profile/) / Consensus Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/consensus-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/consensus-profile/alternatives/) # Consensus User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 327 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 291 reviews (89%) - 4 stars: 36 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It works best when the content library is well-maintained and mapped to specific buyer personas or use cases relevant to our target CFO and finance leader audience. - Easy and professional way to share demo's with clients within one hyperlink, great way to share client facing videos in a central place for all staff to use - Key selling points are (1) time savings, (2) increase in urgency as have the ability to avoid scheduling conflicts to provide demoboards and (3) ability to update on the go ### Most mentioned cons - It can be annoying if I draft the email first and forget to put the names in the to field then I click through consensus and have to type all the names out manually. - We have struggled with editing videos within Consensus, and not being able to add captions automatically is annoying. - What I don’t love about Consensus is that the setup can feel time-consuming up front, especially when building branched paths or updating content. ## Consensus customer reviews Showing reviews 1-25 of 327 (page 1). ### Transforming Demo Operations with Insight, Scale, and Consistency - Overall rating: 5/5 - Reviewer: Rohan N. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Consensus has been exceptional. It has streamlined our demo workflow, increased visibility into prospect engagement, and enabled us to deliver high-quality personalized experiences at scale. The combination of user-friendliness, analytics, and support makes it a must-have tool for any team focused on impactful, data-driven demos. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to personalize demos at scale while maintaining consistency is outstanding. The reporting and engagement analytics give deep visibility into viewer behavior, which helps improve future demos. It’s reliable, intuitive, and elevates the overall quality of sales enablement. #### Cons At times, customizing specific layouts or transitions can feel slightly limited, but these are minor details in an otherwise excellent platform. --- ### Consensus Demo Platform Review - Overall rating: 5/5 - Reviewer: Nicole M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It’s been a great experience—very intuitive, easy to create demos, and even easier for end users to access and navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intuitive user interface and logic-based routing make navigation effortless. The ability to skip ahead in videos and seamlessly share content with others is a major advantage. #### Cons Overall, our experience with Consensus has been excellent. At this stage, there are no areas I would recommend changing in the partnership. --- ### AMAZING Demo platform - Overall rating: 5/5 - Reviewer: Patrick B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I use Consensus on a daily basis because it's a great tool to get information to my customers without spendind too much time on a full demo #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that Consensus makes it easy to send demo videos to prospects and customers. It allows me to get my message across without too much leg work #### Cons There aren't too many cons when it comes to Consensus. Sometimes the GMAIL integration doesn't work perfectly, but it's a small price to pay for the other benefits the platform offers --- ### Amazing tool for Sales! - Overall rating: 5/5 - Reviewer: Stephen R. - Verified reviewer: Yes - Industry: Information Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I would recommend highly recommend Consensus. It's by far the best sales enablement tool I use. The screen recording tool works incredibly well, and the ability to have a library of demo videos to fall back on is well worth the investment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In sales, it's crucial that I can quickly respond to customer requests for product demos, but scheduling can sometimes get in the way of that happening. With Consensus, I'm able to send personalized, actionable content with just a few clicks. #### Cons I think it can sometimes be difficult to find the videos I'm looking for, but overall, I like the tool very much. --- ### Definitely a Solution for Time Efficiency and Urgent Demoing Action - Overall rating: 5/5 - Reviewer: Harman S. - Verified reviewer: Yes - Industry: Research - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered 4/5 Key selling points are (1) time savings, (2) increase in urgency as have the ability to avoid scheduling conflicts to provide demoboards and (3) ability to update on the go #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Pre-recorded demonstrations and the ability to track what users have or have not seen as well as notifications when they access the demoboards. #### Cons It would be good to have the ability to take our software that records our calls (GONG) and auto inserts it into the demo receipt list for efficiency. --- ### Tremendous tool that is essential to our business. - Overall rating: 5/5 - Reviewer: Michael G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it has been a tremendous experience using Consensus. It has improved the speed of the sales process and given the buyers the information they want quickly. We have received tons of positive feedback from our customers on how those videos have helped them also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consensus has helped us make it easier for our customers to research and buy our product. It also has helped us find additional stakeholders that may not have the time for live online demos. The end goal is we want the purchase process to be easy and fun and Consensus really helps us with that. #### Cons I honestly cant think of anything I do not like about Consensus. In the rare instance we do have issues our CSM and AE have been very quick to respond. --- ### Consensus Review from a Mid Market Sales Rep - Overall rating: 5/5 - Reviewer: Cory K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it’s been a huge help in reducing the number of repetitive demos while still delivering a personalized, high-quality experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Consensus is how incredibly user-friendly it is, both for myself and my customers. It makes it so easy to connect with prospects in a meaningful, on-demand way, without the back-and-forth of scheduling live demos. Consensus offers great, real-time insights into how customers are consuming my content, informing me on who to reach out to and when. #### Cons Nothing bad to say. The only challenge that I have, if any, is that my uploads are limited to a maximum of 2 hours, but I believe that is a company setting, not a consensus issue. --- ### Happy Customer! - Overall rating: 5/5 - Reviewer: James T. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it has been a positive addition to our pre-sales motion, helping us qualify interest and educate prospects before live discovery or demo sessions. It works best when the content library is well-maintained and mapped to specific buyer personas or use cases relevant to our target CFO and finance leader audience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consensus makes it easy to share tailored product demos which is a huge time-saver when prospects need to loop in additional stakeholders between discovery and formal demo stages. The engagement analytics showing who watched what and for how long give us genuinely useful signals to prioritise follow-up conversations. #### Cons The content management side can get messy quickly unless you build out a well-structured, maintained library. --- ### Great Demo Sharing System - Overall rating: 5/5 - Reviewer: Matt M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic. Great product, good outlook integration, and way more advanced tools then I'll ever use. Keep it up! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love that I know when a demo is watched or forwarded. Helps me timely calls and follow ups, and shows if a deal is still worth chasing. #### Cons I don't like the playback function for users. Kind of timeconsuming and changes a lot. With a tweak it would be fine --- ### Corporate Account Manager - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Consensus has made it much easier for me to avoid searching through various internal sites for different demos. It’s saving me a significant amount of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After hour long strategy sessions with my customers, I typically (at least hopefully) have many opportunities to follow up on. This often means I need to send a significant amount of information and demos. Consensus has made this process much simpler for me by allowing me to provide my customers with a single link where they can review everything we discussed during our calls. I also appreciate being able to track exactly what my customers watch and how much of it they view. #### Cons After creating a demo, I noticed the button link looks a bit blocky. I realize this is a small detail, but I personally prefer smoother, rounded corners. There are still great options for the links, and I believe this may be specific to my company’s setup. I don’t remember this being an issue at my last company, where we also used Consensus. --- ### Accelerating the Sales Process and Driving Deeper Buyer Engagement - Overall rating: 5/5 - Reviewer: George G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Consensus has been a great addition to my day to day sales process. It helps me engage with customers in a more personal and flexible way, gives me visibility into who’s really interested, and saves a lot of time compared to running full demos for everyone. It’s definitely helped me move deals forward faster and have more meaningful conversations with the right people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Consensus is how easy it makes it to get relevant content in front of my customers. A lot of the leaders I speak with, especially in law firms, don’t have time for a full demo, so being able to send them short, tailored snippets is a game changer. It helps me keep the momentum going in deals and gives buyers the flexibility to explore in their own time. I also really like the reporting and demolytics side, I can see who’s engaging, which features get the most attention, and even discover new stakeholders I didn’t know were part of the decision process. It’s been a really useful way to understand buyer interests and tailor my approach accordingly. #### Cons There’s a bit of a learning curve at first, especially when building out more complex demo flows or managing a lot of content at once. It took me a little time to get fully comfortable navigating the content management side and organising everything efficiently. Once you get the hang of it, it is pretty straightforward and easy to use day to day. --- ### Great tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered If you are a B2B SaaS company struggling to scale your pre-sales function, constantly repeating the same initial product story, or facing slow qualification times, Consensus is a must-have. It radically transforms how you qualify prospects and provides the intelligence needed to shorten your sales cycle and close bigger deals. Highly recommend for any mid-market or enterprise sales and marketing organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tracking is invaluable. We can see exactly which features (topics) a prospect and their entire buying panel care about, and, crucially, which team members viewed them. This allows our sales reps to customize their follow-up conversation to the specific needs of the buying committee, leading to far more relevant and shorter sales cycles. #### Cons The initial setup and creation of your core demo "story" is a significant investment in time and resources. Because the platform is so flexible and powerful, there is a learning curve to truly maximize its potential. The investment is worth it, but be prepared for a dedicated team effort in the first few weeks to get the content polished and published. It is not an overnight solution if you want to use its advanced features fully. --- ### Intuitive system that allows for a measurable increase in client engagement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed working with Consensus. It has been easy to use, and it gives me another way to engage with my clients besides cold calling or emails. I like the visibility into client engagement with my demo boards, as it helps me gauge and measure interest. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is easy to use, and it gives me visibility into my clients' engagement with my demo boards. The metrics are interesting in tracking this interest. #### Cons There are some glitches and bugginess, particularly with the Gmail plug-in. I have also had difficulty getting the recorder function to work, and must manually record my videos and upload. --- ### Great tool for sharing demos at scale - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it has been a very good experience. It saves me time, helps educate prospects before our calls, and makes it easier to involve different stakeholders in the process. Once you get used to it, it becomes a strong support tool for sales conversations. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a very helpful way to share demos without needing to run everything live. I like that prospects can choose the parts that matter most to them, instead of watching a long generic demo. The insights are also useful, as I can see who has viewed the demo and what they focused on. This makes my follow up conversations more relevant and productive. #### Cons It takes a bit of time to learn how to set everything up properly. Some editing and formatting features could be more intuitive. --- ### Easy demos, real customer insights - Overall rating: 4/5 - Reviewer: khyan a. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Really positive. It fits neatly into my workflow, takes the heavy lifting out of early-stage demos, and helps me qualify interest quickly. It’s one of those tools you forget you didn’t always have because it just makes the whole process smoother. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Honestly, how easy it is to spin up short, sharp demos and send them out. Being able to pull external prospects into the flow without any hassle has made follow-ups a breeze. It saves me a stack of time and gives me a clear read on who’s actually engaged. #### Cons Nothing major - the only thing I’d like is a bit more flexibility in how I brand or personalise certain parts of the demo flow. Perhaps some drag and drop functionality for modules would be good, but that’s nitpicking. --- ### Consensus review, athenahealth - Overall rating: 5/5 - Reviewer: Matt T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Consensus has been game changing for my workflows as a sales executive. It allows me to provide detailed visuals that prospects may not be getting from other vendors and arming them with what they need to feel confident in making a decision throughout their evaluation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use in sharing detailed demo content with prospective clients for them to view at their own convenience. #### Cons When using it frequently, it can be a bit repetitive manually entering in account and opportunity information so that the content is shared to the appropriate prospect and synced up with the salesforce information. --- ### Love Consensus for Customer Engagement! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It has been great! Customers respond really well to the quick video demos, and some of them ask for additional resources through Consensus to share with their teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how quickly I can engage a customer with our demos. Sometimes, writing out long drawn out emails or finding the right links to share with customers who are interested in a new solution can be really disengaging. The quick, targeted, 2-3 minute videos has increased my response rate from prospective customers and customers alike. #### Cons Previewing a demo can be challenging. There are a few clicks you have to go through just to watch the demo you select when creating a demoboard. It would also be nice to have a "default" set up for when you embed the demo into your email to cut down on the clicks, as well. For example, I usually do not include the personal video at the beginning, and always choose the thumbnail option. If I could set this up as the automatic option each time, that would be great! --- ### Improve prospect experience on their time - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The company is proactive and the platform has assisted us in improving our prosepct and customer experience while reducing time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows a forum to create reusable videos to utilize at different phases of the sales cycle. They continue to roll out new features and listen to ideas from users. #### Cons Nothing right now. The software has helped us. Its easy to log in and make videos. The support model gets us answers. --- ### The General Concensus is great - Overall rating: 5/5 - Reviewer: Chirag M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered it has been amazing, the concensus team has amazing on getting us up to speed with the product and helping us make the most of the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that you can have video content saved and accessible to work with the different needs of your customers, and you can access this through other platforms such as Gong AI and Salesforce and Outlook it makes it even easier to work with the programme. To also get customer open in sights and seeing how a customer has interacted with the videos works great too. #### Cons nothing it works great, there isnt anything that i dont like about concensus. The way it works with the other software means i can just keep working with customers. --- ### Add value after every touchpoint! - Overall rating: 5/5 - Reviewer: Floyd C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Extremely easy to use with an intuitive interface, backed by a responsive and knowledgeable support team, and overall a fantastic, reliable product that delivers real value every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It consistently shortens our sales cycles while adding clear value after every demo and discovery session, helping us move deals forward faster and create stronger, more informed client conversations. #### Cons I don’t spend too much time digging into the analytics, other than checking when someone opens the clip, how long they watch it for, and getting a general sense of their engagement and interest. --- ### Our team has enjoyed not only using the Consensus platform, but also collaborating with the Consensus support team. - Overall rating: 5/5 - Reviewer: Bryan K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Our team has enjoyed both using the Consensus software, but also engaging with the Consensus support team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consensus has been instrumental in scaling our Solution Consulting practice. The platform not only makes it easy to share content, but also provides robust reporting and insights, allowing us to understand how our internal teams are leveraging the tool and how prospects are engaging with our content. #### Cons While Consensus is intuitive and easy to use from an end-user perspective, the admin side can be a bit more complex when it comes to identifying best practices. We’ve worked closely with our CSM to better understand the ideal structure and configuration, which has been extremely helpful in optimizing how we manage the platform. --- ### A great demo automation platform - highly recommend. - Overall rating: 5/5 - Reviewer: Vicky O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Really good. The cons are only small but overall it's a great product. It's easy to use and the reporting and info you get back is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how easy it is to share a video inline in an email with a customer. I like that I get notified as soon as they watch it and who they have shared it with. The reporting and analytics are really good. #### Cons Plug in can be a bit glitchy. It can be annoying if I draft the email first and forget to put the names in the to field then I click through consensus and have to type all the names out manually. It's also not that clear on personal video which one is before the demo, which is part of the demo etc --- ### Sales Executive - Overall rating: 5/5 - Reviewer: Josh K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I use Consensus a lot after my Initial Meeting and before my next meeting. It is a great way of identifying prospects that are more engaged in the buying process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is one of the best ways to see if your prospect is showing positive buying signs early in the process. If I have a prospect that opens and watches one of the videos I know that I should spend extra attention on that prospect. #### Cons The outlook plug-in is not great. I end up going to the Consensus website each time to generate the link. Sometimes I wish I could create a general link that I didn't have to make a unique one for each prospect but I still would want the reporting data so I get the trade-off. --- ### Valueable for Features, Content Management, Content Sharing and Learning Experiences - Overall rating: 5/5 - Reviewer: Kristina C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, extremely positive and gives a great custom experience without for prospects and customers to drive overviews and prerecorded demonstrations on their own time. Great value for money for both prospects, sellers and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Content Sharing and Content Management and being able to select the type of experience and content that the prospects need. #### Cons The newly updated interface to put a demo board together- it is a bit confusing but still easy to navigate features and show the value of our system. --- ### Consensus will revolutionize your sales cycle - Overall rating: 5/5 - Reviewer: Elisabeth A. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent - from beginning to present! The product is solid and the Consensus team supporting us are exceptional. I hope every company I work at has Consensus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consensus has changed the sales game - not only for our account executives but also our prospects! It is so easy and convenient on both sides of the sales cycle now! #### Cons The only "complaint" is a user cannot leverage a virtual background when creating a personal intro video - but this is already a feature request that has been upvoted, so hopefully this will be addressed soon! ## More reviews [Next reviews](https://www.softwareadvice.com/crm/consensus-profile/reviews/?page=2) --- Consensus Reviews, Pros and Cons - 2026 Software Advice