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> Reviews of Consensus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Consensus is a good fit for you!

Source: https://www.softwareadvice.com/crm/consensus-profile/reviews

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Consensus Reviews

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[Overview](https://www.softwareadvice.com/crm/consensus-profile/)

Reviews

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# Consensus Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(291)

4

(36)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.8

Functionality

4.8

* * *

### Pros

"It works best when the content library is well-maintained and mapped to specific buyer personas or use cases relevant to our target CFO and finance leader audience."

"It saves me time, helps educate prospects before our calls, and makes it easier to involve different stakeholders in the process. Once you get used to it, it becomes a strong support tool for sales conversations."

"You can track which customers have seen the demo, get many analytics on their viewing behavours, its great to keep track of their engagements."

### Cons

"It can be annoying if I draft the email first and forget to put the names in the to field then I click through consensus and have to type all the names out manually."

"We have struggled with editing videos within Consensus, and not being able to add captions automatically is annoying."

"What I don’t love about Consensus is that the setup can feel time-consuming up front, especially when building branched paths or updating content."

* * *

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Consensus Reviews, Pros and Cons - 2026 Software Advice