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> Reviews of Consensus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Consensus is a good fit for you!

Source: https://www.softwareadvice.com/crm/consensus-profile/reviews

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Consensus Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/consensus-profile/)

Reviews

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# Consensus Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(291)

4

(36)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.8

Functionality

4.8

* * *

### Pros

"It also provides me the ability to track when prospects engage with the demo content, helping me gauge their level of interest and engagement."

"As a Customer Success Manager, I use it both for upsell conversations and during times of change, like when there's new leadership and we want to rebuild product knowledge and show the full impact of what we offer."

"It works best when the content library is well-maintained and mapped to specific buyer personas or use cases relevant to our target CFO and finance leader audience."

### Cons

"I have also had difficulty getting the recorder function to work, and must manually record my videos and upload."

"It can be annoying if I draft the email first and forget to put the names in the to field then I click through consensus and have to type all the names out manually."

"It can be hard to manage all the different videos in one place and can get out of hand."

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Consensus Reviews, Pros and Cons - 2026 Software Advice