Software is easy to use - refunds are quick and easy and the recordings come in handy as well. I like that we can see what is gong on in real time and the account manger is super helpful.

Over time, the quality of the leads became worse and worse along with our pricing going up. Also, when I first started, I was ensured I was the only agent from my company working with Contactability.

It is easy to use and customize. The support you receive from the company is great.

We are seeing great conversion ratios with the leads we receive from Contactability. Also, the customer service has been excellent.

Great customer service and very easy to use system leads have been good compared to other cos.

I love the concept in theory. The idea of sending emails that I design to designated marketing lists is fantastic.

We have been using SmartFinancial leads for almost 2 weeks and I have been very impressed with things.

They focus on quality and exceptional customer service which is very important these days. It's nice to work with a company with such a positive and professional approach.

Great customer service, quick response from the sales contact, it is very easy to use and encompasses most of the return reasons we come across.

Do not use this lead company. Poor leads, poor system, poor customer service.

He has made this an amazing experience. He works with us to keep our campaigns where we want them and continue to move in the right direction.

Occasionally we will have a bad lead or two but that is normal with any lead source.

Their service is really good and they are constantly refining their process and filters.

Their customer service is also willing to work with you and they really tried to help me improve my ROI. The people I worked with with very professional and always helpful.

Sometimes the lead doesn't meet requirements or has poor driving record. A lot of times they refund the lead when this happens.

I have been incredibly impressed with contactability. Their pricing is very competitive, but their service sets them apart.

But when you have bad rules you don't lie to the customers about it. And then when they have the exact problem they were worried about, don't act like you went through it all and explained everything.

Six years in the business and this is the most impressed I have been with a lead company.

Very pleased with quality and customer service.

Great lead program with excellent return policy that is very user friendly.

Ease of use and customer assistance, very easy interface.

Intuitive functionality on the portal. Mostly self-servicing which I like.

You have to cancel before your funds are gone so there was no other option.

Really could have been a great experience if the follow through would have been better.

You will receive leads that are nowhere near what your filters should be. There will also be times when you will not receive credit for a bad lead.

My only major complain is that the desktop version is very limited in capabilities. Constantly being online for the full product is not always an option.

Superb CRM tool for our Boutique Recruitment Consultancy, recommended to many already.

Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes.

Also ,a surprisingly complete version on mobile,which helps you make dynamic changes in real time. It is reasonably priced and easy to work it.

I like that with it you can prioritize files. The Customer Service is always quick to respond and resolve issues.

This is/was a terrific starter CRM. It even supports autosave so you don't lose notes.

Lack of updates and financial tracking. Disappointed that they are not continuing.

I appreciate how inclusive the free trial is. It does a really good job at showing you the ropes and is the main reason for me to upgrade.

It's really easy to setup and maneuver. When our business just started out, it was perfect - not complex, really simple.

Great way to track relationships and contacts.

There were no levels of permissions for our users. This meant that everyone had the capability to change or edit items accidentally.

On the rare instance I do have a question or a suggestion for improvement, the customer service is responsive, helpful, and friendly.

I would recommend this CRM for its ease of use. There were not many intricate features.

You just set it up and are good to go with using it.

It also integrates your template emails ,which is amazingly useful when planning your campaigns.

I find it somewhat difficult when I forget someone name and there's no company association, it can take some time to look through all the Bob's in the database.

Great Price and Great functionality - Hard to Navigate at first.

It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame.

Countless controls and functions and sections and definitions and miserable standard of support meant it was shelved within a few months.

HighRise helps me be more organized with storing essential customer data ,which makes me more efficient at work.

It works, the team do great work, features trickle in, you provide great support, easy to use, easy to share with other people.

High rise is extremely straightforward, clean, and user friendly. The tasks are extremely easy to manage and team leaders get great insight into what everyone is working on.

Easy to use and integrate with email and multiple users. A great place to keep all info on your clients.

I love the many options you get when you use the software, The emailing system could be better, but honestly it gets the job done for the price. You can save templates and store databases as well.

We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.

US Dollar

Contactability LeadManager is a cloud-based marketing platform that helps companies monitor leads as they move through the sales pipeline and keep track of closed deals. This solution features tools to manage engagement with potential and current customers.


Within their suite, Contactability delivers marketing and sales automation, customer service and support, self-service and call center. Their workflow helps agents and representatives schedule their daily tasks. Contactability integrates with third-party lead source and can capture leads from different web forms. Once the solution detects interest, prospects are pushed forward to a rep or re-routed to a nurturing program. Once the lead has become a customer, Contactability’s retention campaigns help stay connected with them via follow up calls and/or emails.


The calendar feature sends out reminders about upcoming calls or meetings. All interaction history on leads is recorded in the activity stream for future reference. Users can create custom fields and record data on the fly, and leads are tagged with dispositions for easy management.



LongDescription

Lead Capture

Lead Distribution

Pipeline Management

Source Tracking

Interaction Tracking

Lead Qualification

Prospecting Tools

Sales Pipeline Management

Lead Management

For Insurance Industry

Web browser (OS agnostic)

Windows 8

Chat

Self-Employed

2-10

11-50

51-200

Contactability

Live Online

Webinars

Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts can be imported into Highrise from Outlook, Gmail, and Excel and tagged so that they can be organized, filtered, and searched. Users can also add notes and comments to contact details and utilize custom data fields for people and companies.


Highrise task management functionality lets users create tasks, view tasks by company, contact or project, and add reminders to projects. Users can also share address books, store important emails, attach documents to projects and control the privacy settings.


Highrise provides a feature called "Good Morning," which is a virtual personal assistant that helps users organize and respond to incoming activity that needs attention. The software connects to MailChimp so that users can target and send email marketing campaigns to contacts. The software also integrates with other third party tools via API.



Internal Chat Integration

Document Storage

Referral Tracking

Template Management

Data Import/Export

Customer Support

Self Service Portal

Subscriber Management

Contact Management

Email Marketing

List Management

Performance Metrics

Territory Management

Shared Contacts

Lead Segmentation

Workflow Management

CAN SPAM Compliance

Segmentation

WYSIWYG Editor

Lead Nurturing

Reporting/Analytics

Contact Database

Quotes/Estimates

Task Management

Campaign Management

Search/Filter

Highrise Basic:  $24/month
Up to 6 users
5,000 contacts
10 deals
5GB storage

Highrise Plus: $49/month
Up to 15 users
20,000 contacts
Unlimited deals
15GB storage

Highrise Premium: $99/month
Up to 40 users
30,000 contacts
Unlimited deals
30GB storage

Highrise Max: $149/month
Unlimited users
50,000 contacts
Unlimited deals
75GB storage

Contactability vs Highrise

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