Issuetrak

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Ratings & Reviews

Overall Rating

3.96 / 5 (116)

4.54 / 5 (152)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 11, 2020

November 27, 2019

Pros/Cons

  • Pros

  • Excellent customer service and excellent lead quality for live transfers. The support is far superior than any other lead service we have tried in the past.

  • software is easy to use - refunds are quick and easy and the recordings come in handy as well. I like that we can see what is gong on in real time and the account manger is super helpful.

  • Cons

  • The lack of pause function for weekends. It is very easy to adjust the leads down for the weekends but we end up just doing them on Monday as we can't pause them altogether.

  • Not many. Sometimes I get duplicate leads, but they do credit me.

  • Pros

  • It's super easy to use and extremely functional. Whenever we need assistance with something, the support team is super helpful and fast.

  • The software is fairly easy to use, and customer support is happy to help if something is unclear. The setup is very straightforward.

  • Cons

  • have been using this for a while haven't had a any flaws yet but at times it slows. Aside that this is a fanastic support system and will recommend to any one to try it.

  • We have had some problems since the upgrade to version 10. However their tech support have been helpful getting the issues resolved.

Product Demo & Pricing

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Pricing Range

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Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

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(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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