Contactually vs NetSuite CRM

Contactually has 101 reviews and a rating of 4.25 / 5 stars vs NetSuite CRM which has 185 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.25 / 5 (101)
3.92 / 5 (185)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 13, 2021
September 13, 2021
Pros/Cons
  • Pros

  • Fantastic customer service and support, great understanding of the real-world challenges of their market, solid CRM features.
  • This can help streamline tasks like on-boarding and keeping track of the process flow.
  • Cons

  • They have changed a few things, how Bombbomb interfaces is the biggest negative.
  • When i say the price I canceled my two people immediately and I am still being charged. They never actually used the program.
  • Pros

  • Very user friendly, great amount of customization ability, cloud based, Integrations with other software such as Concur, Avalara, Sales Force, etc.
  • It is also very easy to use. NetSuite CRM also offers a great API with its highly integratable system which makes it even more better.
  • Cons

  • In trying to do everything for everyone, it can introduce extra complexities and inter-product conflicts that require work arounds.
  • That we didn't have it sooner :( we were stuck with Quickbooks.
Pricing Range
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68 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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