--- title: "Contract Logix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Contract Logix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Contract Logix is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/contract-logix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Contract Management Software](https://www.softwareadvice.com/contract-management/) / [Contract Logix](https://www.softwareadvice.com/contract-management/contract-logix-profile/) / Contract Logix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/contract-management/contract-logix-profile/) Reviews # Contract Logix User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 19 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 7 reviews (37%) - 4 stars: 9 reviews (47%) - 3 stars: 2 reviews (11%) - 2 stars: 1 reviews (5%) - 1 star: 0 reviews (0%) ## Contract Logix customer reviews Showing reviews 1-19 of 19 (page 1). ### Data migration tool is the best in the industry ! - Overall rating: 4/5 - Reviewer: Kadir Özgür T. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All was ok , ones of the most effective tool in this market #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I used several contract management softwares, however data migration tool of this was the best one ! #### Cons customer service replied me bit late , but its ok , not a big deal #### Vendor response Hi Kadir, Thanks for your review and for all your kind words about Contract Logix! We really appreciated it. Feedback from our customers is extremely value to our team. It sounds like you are having a lot of success with your contract management efforts which is wonderful to hear! There may be an opportunity to reduce the number of fields in your system. You may want to reach out to your Customer Success Manager to learn more. In the meantime, if I can be of any assistance, please don't hesitate to let me know. Best, Whitney Winokur Demand Generation Manager, Marketing wwinokur@contractlogix.com Replied August 2023 --- ### Continuously helpful - Overall rating: 5/5 - Reviewer: Dawn H. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered We are a high maintenance group, everyone has different needs or wants and we have always gotten the A+ customer service, always trying to help us make things better and helping us get to where we want it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use. It's easy to make it your own appearance. #### Cons The compare option when bringing in the documents I'd like that for the online software. There are ways around this, I'd just like it to be a part of the process. #### Reasons for choosing Contract Logix It is the best of the best, we liked the appearance, and the security. #### Vendor response Hi Dawn, Thank you very much for your review and feedback about Contract Logix. It's great to hear that you are getting value from the product and like its ease of use and security features. It's also good to know that you are having a positive experience with the Customer Success team. Thanks again, Dave Parks Director, Product Marketing Replied June 2021 --- ### Useful for contract filing and organization but slow performance - Overall rating: 3/5 - Reviewer: Matt S. - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Great ability to store, file, and organize contracts and documents electronically. Also has good reporting and Excel export feature. High customization. #### Cons Slow performance. Unsure of how much "out of the box" use this system gets or if it is highly customized to each organization. #### Vendor response Thank you for your review. Contract Logix is always striving to make improvements to the features and performance of our solutions. Like most enterprise level CLM solutions, Contract Logix's professional services team works closely with all of our clients to implement and configure the systems to align with each organization's unique needs. Replied July 2017 --- ### Maximizing Contract Efficiency with Contract Logix - Overall rating: 4/5 - Reviewer: Brizl P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It is very efficient and helpful when managing our organization's contract lifecycle. The central contract repository is a great help, as it makes it easy to find and track our contracts. The automated alerts and visual contract workflows have improved our processes and saved us valuable time.There have been some problems with the customization and user accessibility of the solution. It took longer than we expected to configure it to our organization's specific needs, and the role-based permissions system sometimes makes it difficult for users to access certain features.Despite some downsides, I think Contract Logix is a great contract management software. It has helped us improve our contract management processes a lot, and it provides us with a lot of control and visibility. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is great for managing contracts. It has a centralized repository, automated alerts, and visual contract workflows that have made it easier for us to keep track of important dates, obligations, and milestones.The custom reports and analytics/dashboards are helpful because they give us valuable information about our contract management process. The ability to configure the software to our specific needs is great, and the role-based and feature-based permissions help keep users safe.We appreciate the help of the assigned Customer Success Manager who has been very helpful in getting us started with the software, as well as the U.S.-based technical support team. They are always available and responsive, which is great.It is a great contract management solution. I highly recommend it to anyone looking for a top-notch solution. #### Cons The user interface can be confusing at times, and there have been times when it has been down or had glitches. Additionally, the customer support team is helpful, but it can sometimes take a long time for them to respond to complaints. #### Vendor response Hi Brizl, Thanks for your review and for all your kind words about Contract Logix! We really appreciated it. Feedback from our customers is extremely value to our team. It sounds like you are having a lot of success with your contract management efforts which is wonderful to hear! There may be an opportunity to reduce the number of fields in your system. You may want to reach out to your Customer Success Manager to learn more. In the meantime, if I can be of any assistance, please don't hesitate to let me know. Best, Whitney Winokur Demand Generation Manager, Marketing wwinokur@contractlogix.com Replied August 2023 --- ### Long Time User - Overall rating: 5/5 - Reviewer: Valerie M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience with Contract Logix over the 9+ years we have been working with them. We ran into an issue due to our own internal IT policies (which were different at each of our 15 sites) and they worked with us to figure out the issues we were having (all internal!). Fantastic response time for questions and issues. I have found the system simple to use as long as you spend a little time watching their training videos. I am hoping the Gen2 version is even easier. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Gen1 of their software works well for a system of its age. The ability to review contracts right in the system is a huge plus. Being able to create standard templates using clauses and templates is fantastic! No longer do we need to update the same clause in multiple templates - just update it once and the system is able to update all of your templates at once. The parent/child tracking ability is extremely helpful when you have an agreement with multiple levels of "child" documents such as work orders and amendments to the work orders. Being able to send the final agreements directly from the system for digital signatures has been a game changer for our company. We reduced turnaround time from two or three weeks to two to three hours. #### Cons Although the Gen1 version is still supported and functions well, the new Gen2 version has recently come on the market. I have been provided with several demonstrations of the new Gen2 version and it looks as if it has everything we have been asking for. Updated look and feel, more point and click capabilities. I can't wait to use it! --- ### Robust technology platform that is extremely flexible for multiple use cases - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Central portal and repository for all of our contract related documents. Created a platform that standardized all of our policies, procedures and templates. Integrated with digital signature technology which streamlined a process that was extremely time consuming and wasteful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Contract Logix platform has been built with years of experience and gathered knowledge. With that said, they have built an extremely adaptable platform that can meet most organizational needs. The CLX team has been extremely responsive and helpful to our company's needs during implementation. Bring your imagination! #### Cons The current interface needs a modern-looking facelift (In-progress!) which should greatly facilitate user adoption during the roll-out. Because of its flexibility, can be a bit overwhelming at first to learn and understand how to use. --- ### Contract logix review - Overall rating: 5/5 - Reviewer: Sue D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great and easy! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That we can safely and compliantly store all of our contracts. I also love that it can flag and email you when a contract is about to expire. #### Cons That the name has to be full name and spelled correct for the search of the contract to work. #### Vendor response Hi Sue, Thanks for your review and for all your kind words about Contract Logix! We really appreciated it. Feedback from our customers is extremely value to our team. It sounds like you are having a lot of success with your contract management efforts which is wonderful to hear! There may be an opportunity to reduce the number of fields in your system. You may want to reach out to your Customer Success Manager to learn more. In the meantime, if I can be of any assistance, please don't hesitate to let me know. Best, Whitney Winokur Demand Generation Manager, Marketing wwinokur@contractlogix.com Replied August 2023 --- ### A user friendly contract management system, versatile and affordable. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciated the ability to design the features to fit our company needs, and ease of use. I find it to be a reasonalbe spend, not a high priced tool in which you would not need all the bells and whistles that other systems require you to buy with thier packages. It allows you to choose what would work best for your company. And a major bonus of a wonderful support team. #### Cons I know they are in process of having the ability to use other platforms such as Firefox, etc., this would be great. Sometimes the system can be slow on internet explorer --- ### A user friendly option for contract management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Contract Logix is extremely easy to use. There are plenty of icons to help along the way. Customization is great, but plan on investing in some programming time to get you started. #### Cons We use the online hosted module and it can be slow at times causing crashes. --- ### Strong product and great staff. ContractLogix has been very responsive to our needs. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * We have been delayed in implementing the software on our end for completely unrelated reasons, and the ContractLogix team has been incredibly responsive and flexible in helping us get back on track. They couldn't have been more helpful! * The Professional software has functionality that we weren't able to find all together in other products. * Highly configurable. Automated workflow. Use of Word within the software, OCR search capability, and version control are great. Access controls for different levels of users is also helpful. * We also like the ease of use in their new Express Solution software. #### Cons * Professional requires that you put in the time at the outset to get set-up and trained. ContractLogix team works with you to do that, but there is still no replacement for you having to do a good bit yourself. Their new Express Solution is faster to get up and running. --- ### Using this product has allowed us to streamline many of our outdated contract processes. - Overall rating: 4/5 - Reviewer: Dorothy L. - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered We had a 40% reduction in time spent processing new contractor requests. We can track many of our audit requirements along with our contracts and we can run customizable reports that assist with all aspects of our contract management process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The contract request module and the reporting features are great for new contracts and audit preparation. #### Cons The customization allowed by this software has been very helpful, but has required hours of technical assistance. --- ### The system is an easy to use tool to organize contract information in one place - Overall rating: 4/5 - Reviewer: Tracey S. - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered A centralized repository and system alerts of key renewal dates, termination dates, and interim milestones. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has an intuitive user interface with familiar Windows features and it provide alerts of key renewal dates, termination dates, and interim milestones. You can set as many alarms for a contract as you need. #### Cons Making changes to the design of the system and creating reports is somewhat time consuming and challenging --- ### Excellent software and customer services - Overall rating: 4/5 - Reviewer: Sue P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Help managing our legal document processing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer services is great. The software functions fit our needs and can be customized to accommodate our requirements. #### Cons Software is not user friendly. It takes time to learn on how to use it properly. After upgrade, few functions did not work and took time to fix. --- ### Highly customizable to meet our needs - Overall rating: 5/5 - Reviewer: Steven H. - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dynamic system that enables multiple configurations; once I gained enough experience I'm able to do some of the build on my own; responsive customer service #### Cons The speed of the system could be improved, at times it can drag; compatibility with internet browser other than Internet Explorer would be ideal --- ### We are extremely impressed with the communication and customer care. - Overall rating: 4/5 - Reviewer: Pam J. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered We are able to track all contracts and state required filings more efficiently than our previous manual spreadsheet system. We are anxious to add writing and workflow features as we become more acquainted with our basic software. The system is very user friendly and makes communication protocol more efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Contract Logix Team was able to configure the software to meet our specific requirements. We find it very user friendly. #### Cons There are just a couple of minor features we would have liked to have in this product. Having said that, the developers and trainers were able to give us alternate processes to accomplish what we need. --- ### Randy Groff - Overall rating: 5/5 - Reviewer: Randy G. - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you. I have not used the system much in the past but was looking into it here at the ProMat show. Seems to be really fast and useful for our application at four seasons produce located in Ephrata pa. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its fast #### Cons Somewhat slow --- ### Not a great choice unless you are willing to invest a lot of time - Overall rating: 2/5 - Reviewer: Chad L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Overall demo seemed very good. Customer Service Representative was very knowledgeable and did a great job explaining the product. #### Cons It was too big of a project for our hospital at the time. We should have taking the time to start this type of a project earlier on. --- ### Amazing product. If you consider yourself to be a novice then. Great c - Overall rating: 5/5 - Reviewer: Bruce R. - Industry: Industrial Automation - Product usage: Used unspecified for less than 6 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4.5/5 - Functionality: 5/5 #### Pros Easy to familiarize yourself with. If you consider yourself to be a novice, then this should be a great match for you. There are many features that will assist you in working efficiently. What more can i say, great product. #### Cons I havent found any dislikes to be honest. I have only been using for a few months. Maybe after i have used a little longer will i be able to make any suggestions on how to improve. --- ### Contract Mgmt System Review - Overall rating: 3/5 - Reviewer: Terri R. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. most of the time i love the system and it works for what our company needs to do. when there are problems and issues, these can't and haven't always been answered, so there is much frustration. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 --- Contract Logix Reviews, Pros and Cons - 2026 Software Advice