Copper

Kaseya VSA

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Ratings & Reviews

Overall Rating

4.35 / 5 (402)

4.06 / 5 (178)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

May 6, 2020

March 3, 2020

Pros/Cons

  • Pros

  • It's very easy to use, loads quickly and I love that the mobile version allows me to do everything I need to do even when I'm away from my desktop.

  • Very streamlined. No extra "features" that muddy the waters. Fast, responsive. Great customer service.

  • Cons

  • some of the reporting is limited, or not as easy to generate out of the box. Work with account manager is helpful here.

  • There are always little things here and there that I'd like to tweak, but overall I am very happy with the system.

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots