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Unanet CRM by Cosential vs HoneyBook

Unanet CRM by Cosential vs HoneyBook

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Overall Rating
4.4 (70)
4.8 (629)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.3 / 5
4.6 / 5
Customer Support
4.3 / 5
4.7 / 5
Functionality
4.1 / 5
4.6 / 5
Last Review Written
November 28, 2023
September 20, 2024
Pros/Cons
  • Pros

  • The reporting features are the best thing about Cosential! the ability to build widgets and reports based on your database are the best.
  • As a very visual person, the ease and impact of the dashboard widgets are a great. Seeing your information in charts and graphs really help to monitor our marketing progress.
  • Their Support team is very good and has done an admirable job of addressing our frustrations in a positive, transparent and pro-active manner.
  • Cons

  • The publisher portion is a little cumbersome but that is likely due to lack of training.
  • Sometimes i pull in inactive or unknown and sometimes people seem to disappear and need to be pput back. Sometime hard to find where to add a company.
  • The only thing that I would say is a negative is that sometimes you might have to double input data, it depends on how you use the software but that could potentially be a downside.
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  • Pros

  • I LOVE the referral program as well, the commission is beautiful. It's not only user friendly but the customer service has always been top notch as well.
  • I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN. Any time i had questions customer service was super fast and nice...which makes everything easier.
  • I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing.
  • Cons

  • The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer.
  • I dislike that almost everything requires a fee. As an independent photographer it is difficult to pay money up front and would rather have a basic free plan to start.
  • Just that it’s missing an employee portal with scheduling employees as an option.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos