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Unanet CRM by Cosential vs monday.com

Unanet CRM by Cosential vs monday.com

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Overall Rating
4.4 (70)
4.6 (5131)
Ease-of-Use
4.1 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
November 28, 2023
October 9, 2024
Pros/Cons
  • Pros

  • The reporting features are the best thing about Cosential! the ability to build widgets and reports based on your database are the best.
  • As a very visual person, the ease and impact of the dashboard widgets are a great. Seeing your information in charts and graphs really help to monitor our marketing progress.
  • Their Support team is very good and has done an admirable job of addressing our frustrations in a positive, transparent and pro-active manner.
  • Cons

  • The publisher portion is a little cumbersome but that is likely due to lack of training.
  • Sometimes i pull in inactive or unknown and sometimes people seem to disappear and need to be pput back. Sometime hard to find where to add a company.
  • The only thing that I would say is a negative is that sometimes you might have to double input data, it depends on how you use the software but that could potentially be a downside.
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  • Pros

  • It was a good experience, I used it both as part of the team and as an admin and it was nice and organised. Mobile version worked good as well.
  • Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.
  • It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
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24 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos