About CrankWheel

CrankWheel is a remote work software designed to help sales teams connect with prospects and share screens to view presentations in real-time. Administrators can share links via email or SMS and invite clients to communicate on a unified interface.

The platform enables managers to schedule meetings, track attentive or inattentive customers and display specific content on the screen. CrankWheel allows team leaders to define role-based permissions among staff, gain insights into teams’ performance and review audit logs. Additionally, operators can embed conversational lead capture forms and ‘call me now’ or ‘request a demo’ CTA buttons into web pages to connect with website-generated leads.

CrankWheel offers an ...


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55 Reviews of CrankWheel

Average User Ratings

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Showing 1 - 20 of 55 results

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December 2019

User Profile Picture

Cindy K. from Elevation Benefits & Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2019

Love the Product

I had been using another screen sharing, Join Me and Go to Meeting. CrankWheel is SO easy and I love I can see the clients screen so I know what they are seeing. And even better, no downloads for them to deal with AND it can be used on their cell! It has taken the stress out of screen sharing for me and my colleagues that use it! I recommend it to anyone I know that needs to utilize this type of tool. Thank You CRANKWHEEL

Pros

ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

Cons

so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

Reasons for Switching to CrankWheel

I had heard about the ease of use from someone already using the product. Continually frustrated with the other products

March 2020

Peter from Truffls GmbH

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great tool to easily share the screen an show our product while calling via phone

Great. Easy and simple. If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Pros

The easy way to share my screen. It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :) The other person has just to click on the link. Almost every body is able to do that :)

Cons

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Reasons for Choosing CrankWheel

Because it is so easy to handle.

Reasons for Switching to CrankWheel

Because Zoom was too complex for some of my customers. CrankWheel is so easy.

November 2016

Ila from Globalteckz

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2016

Great! Till now not required support from your side

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice feature so i can kick skype from my system. :)

Pros

With network low bandwidth I can share without any interruption.

Cons

If i want to share same chorme tab then its little hard then screen sharing.

December 2019

Seth from Uniquely Greener MA

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

It just works great all of the time

We use Crankwheel because it's easy and requires no installation.

Pros

Ease of use and dedicated URL for my company. Customers don't have to install anything.

Cons

Can't find anything. It exceeds my expectations and the pricing is great.

Reasons for Choosing CrankWheel

Nothing to install and it's very simple. I can't say how much I love the custom URL>

Reasons for Switching to CrankWheel

Nothing to install and the how easy it is.

November 2020

Alex from AC Forrest Insurance Group

Company Size: 1 employee

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2020

Gets the job done

I use screen sharing seasonally - i.e. it's heavy use for part of the year, then not much use the rest of the year. So I didn't need a bit annual expense to use it for one quarter. Crankwheel provides what I need on their basic plan. It's easy to use and provides the features I wanted.

Pros

* The free version has a custom link (i.e. meeting.is/YourName) that is easy to remember and communicate * Can share whole screen, window, or browser tab * No download required for the other person

Cons

To be honest there are no glaring deficiencies in terms of my needs.

Reasons for Switching to CrankWheel

custom link on the free version

June 2019

Brian from Beaumont Unified School Distri

Company Size: 1 employee

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

CrankWheel for Teachers

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Pros

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Cons

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2019

I use it for presentations all the time

Pros

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

December 2019

User Profile Picture

Richard from PinPoint LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Fast , Easy and Effective

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share session and clarify any questions. The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients. I like that!

Pros

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

Cons

I really have not found a distinct dislike!

Reasons for Switching to CrankWheel

As stated above speed and ease of use!

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

So easy to use

Overall, I am really happy with my experience. CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way. Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection.

Pros

It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

November 2019

User Profile Picture

Moe from Heathcare Solutions Team

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Easiest friendly software

Pros

The system is so easy to allow others to view your screen. One url link and bam a whole presentation is ready for you

Cons

There’s was not much not to like easy platform

November 2019

Shankar from Krinati Solutions Private Limited

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2019

Extremely impactful

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a demo is instantaneous. No need to follow up on another call.

Pros

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome. I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

Cons

I felt it was demanding a lot of bandwidth at times.

Reasons for Choosing CrankWheel

Ease of use

November 2016

Blazej from TeamRock

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

It works every time

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej. Love it!

Pros

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Response from CrankWheel

Replied November 2016

Thanks!

November 2019

Günther from Content Construction & Tender Service

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

CrankWheel is a great and ingenious tool

It works perfectly and trouble free and the customer can not click because he can only observe and follow the explanations. This means that he is more interested in the matter and not distracted. Customers amusementevery time.

Pros

To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well.

Cons

Nothing that does not already include features

May 2018

Dalbir from Yell

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Great and useful tool to help communicate with other people.

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

November 2019

Jeffrey from Profile Your City, Inc

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Simple to use, always works!

We use the software for sales and training. It’s really easy to use for our clients to use. You can implement the screen sharing almost instantaneously.

Pros

It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Cons

Works just how I’d expect it to but I would like the option to screen share the clients screen.

Reasons for Choosing CrankWheel

Quick implementation and reasonable fee.

Reasons for Switching to CrankWheel

No downloads required.

May 2018

Ryan from Womply

Company Size: 501-1,000 employees

Industry: Program Development

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Sensational, Easy, Effective

We are able to quickly and easily demo our product to potential customers with ease.

Pros

Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Cons

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

November 2018

Jonas from EcoOnline

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Awesome product. Superb support.

Having meetings online with customers and prospects are way easier with CrankWheel than what we tried before.

Pros

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Cons

I don't really have anything negative to say.

May 2018

Chris from yell

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

May 2018

pretty much good in all. few buggy days here and there but consistently works to a decent level

Pros

links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

Cons

sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

May 2018

Charisse from Yell

Company Size: 1,001-5,000 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Makes my amends easier to do.

Ease of access, makes my jobe easier

Pros

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Cons

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

February 2020

Lukas from Regiondo GmbH

Company Size: 51-200 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Best Tool for screensharing

Pros

easy to use simple for users multiuser friendly

Cons

the name is a bit alien at the beginning. but worth it

Reasons for Switching to CrankWheel

Webcam is not necessary