Cruzata CRM is a cloud-based customer relationship management (CRM) solution designed to help organizations manage client interactions and store customer information in one central place. It serves sales teams across small and midsize businesses, freelancers and individual professionals looking for a solution to manage potential leads.
Key features include leads management, contact management, website designing, opportunity management, event planning, contracts and agreement management. The solution provides tools to track customer activities, maintain sales historical data and promote cross-selling and upselling. Businesses can even forecast sales and generate trends according to customer feedback and purchase history.
Users can generate ad hoc reports and analyze trends related to business and sales performance. The project management and timesheet features allow users to plan project milestones, create to-dos and record time spent on various activities.
The solution is priced on a yearly subscription basis which includes customer support via email and phone.