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Shape

Shape's cloud-based solution offers tools designed to manage online marketing and promotions, capture leads from online sources, organize sales pipelines, connect with customers and automate everyday tasks. Shape is suitable for b...Read more about Shape

4.8 (41 reviews)

61 recommendations

FreeAgent CRM

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and f...Read more about FreeAgent CRM

4.7 (72 reviews)

18 recommendations

LeadSquared

LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness, market...Read more about LeadSquared

4.3 (158 reviews)

9 recommendations

monday sales CRM

Built on top of monday.com Work OS, monday sales CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle - from lead capturing and sales pipeline management to pos...Read more about monday sales CRM

4.7 (385 reviews)

6 recommendations

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Creatio CRM

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), indus...Read more about Creatio CRM

4.8 (119 reviews)

4 recommendations

TeamSupport

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

4.5 (844 reviews)

1 recommendations

Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

4.3 (177 reviews)

1 recommendations

Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financi...Read more about Slack

Zoho CRM

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions. Zoho CRM helps users respo...Read more about Zoho CRM

Viber

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets pro...Read more about Viber

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Hootsuite

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and ma...Read more about Hootsuite

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

LiveChat

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website. Wit...Read more about LiveChat

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Intercom

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future whe...Read more about Intercom

Typeform

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, ...Read more about Typeform

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud

Sogolytics

Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your ...Read more about Sogolytics

SendGrid

Twilio SendGrid is a cloud-based email marketing tool that assists marketers and developers with campaign management and audience engagement. Its key features include A/B testing, mailing list management, predefined templates, ima...Read more about SendGrid

Apptivo

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM) app...Read more about Apptivo

Text Request

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customer...Read more about Text Request

Marketo Engage

Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilit...Read more about Marketo Engage

EngageBay CRM

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketin...Read more about EngageBay CRM

Userlike

Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all me...Read more about Userlike

Birdeye

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with custo...Read more about Birdeye

Sprout Social

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, convers...Read more about Sprout Social

NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone

Hotjar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step o...Read more about Hotjar

Campaign Monitor by Marigold

Campaign Monitor by Marigold is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verti...Read more about Campaign Monitor by Marigold

Salesforce Marketing Cloud

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning techn...Read more about Salesforce Marketing Cloud

Tango

Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive prog...Read more about Tango

Spotler CRM

Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so...Read more about Spotler CRM

Zenvia Conversion

Zenvia Conversion (formerly Sirena) is a live chat software designed to help businesses in the eCommerce, retail, education and other sectors respond to customer queries via WhatsApp, Facebook Messenger and Instagram. The platform...Read more about Zenvia Conversion

Yotpo

Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content and use the content to build a brand and manage the customer experience. The integrated solution lets...Read more about Yotpo

Apollo

Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a mod...Read more about Apollo

Pipefy

Pipefy is the low-code process automation platform that increases team productivity, centralizes data, and optimizes processes for teams in Procurement, Finance, HR, IT, and more. Pipefy is designed to make security, integration...Read more about Pipefy

Alchemer

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and empl...Read more about Alchemer

Zoho Campaigns

Zoho Campaigns is a cloud-based email marketing and SMS marketing software from Zoho's suite of applications. This product enables businesses to reach out and engage with their customers by automating the marketing process, from ...Read more about Zoho Campaigns

Front

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front

Influitive

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, ex...Read more about Influitive

Customer Frontlines

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS)...Read more about Customer Frontlines

SAP Customer Experience

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage...Read more about SAP Customer Experience

Genesys Cloud CX

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

Solutionreach

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office ope...Read more about Solutionreach

Pendo

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables ...Read more about Pendo

Lucky Orange

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas wit...Read more about Lucky Orange

Formaloo

Build beautiful forms, access-controlled databases, and highly customizable business apps without any code - all in one place. Formaloo is the all-in-one workspace that combines forms, tables, charts, and many more powerful build...Read more about Formaloo

Tremendous

Tremendous is a US-based fintech company founded in 2010. Our mission is to help businesses pay anyone in the world, easily and instantly. Thousands of businesses worldwide have sent millions of payments using Tremendous. Tremend...Read more about Tremendous

Startquestion

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Ke...Read more about Startquestion

ReviewTrackers

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review widgets,...Read more about ReviewTrackers

Kommo

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbot...Read more about Kommo

ClientPoint

ClientPoint (formerly Paperless Proposal)is a cloud-based proposal generation and sales solution that allows users to create, send, manage and track proposals, contracts, brochures and more. It’s suitable for sales and marketing t...Read more about ClientPoint

ServiceNow Customer Service Management

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the entire enterprise. It provides a range of features such as case management, anal...Read more about ServiceNow Customer Service Management

Tiledesk

Using Tiledesk, businesses can create a chatbot on website and use it to generate leads for their business. It contains an AI-powered bot to automate customer support and engagement on all your digital channels: from your website ...Read more about Tiledesk

EZ Texting

Since 2004, EZ Texting has served over 210K customers, setting the standard for business texting in the U.S. and Canada. Our top-rated cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text pol...Read more about EZ Texting

Emma by Marigold

Emma by Marigold is a cloud-based email marketing platform that helps users design email campaigns and review their performance. The solution can be used on multiple devices, including smartphones and tablets, using native applica...Read more about Emma by Marigold

Screencastify

Screencastify is a Chrome extension that allows users to record, edit, and share screen recordings. This solution can be used by schools, customer support, sales teams, plus more. With Screencastify, users can create videos such a...Read more about Screencastify

UJET

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET

Mixpanel

Mixpanel is a product analytics solution that helps businesses gain insights into audience behavior and track customer journeys. It enables managers to convert leads into customers, generate custom reports, build funnels, view top...Read more about Mixpanel

ChurnZero

ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the processes...Read more about ChurnZero

BombBomb

BombBomb is a video messaging platform for solopreneurs and enterprises. Connect, communicate and collaborate with customers and colleagues using BombBomb's asynchronous video software. BombBomb is a leader in async video messag...Read more about BombBomb

Optimity

Revolutionizing Workplace Wellness Optimity is a forward-thinking digital health company dedicated to revolutionizing workplace wellness. As the workplace landscape evolves, encompassing hybrid models, Optimity is a strategic wel...Read more about Optimity

WiserNotify

WiserNotify enhances the power of FOMO marketing strategy on the website through live social proofs, which entail dynamic & interactive notifications and widgets and convert browsers into buyers. This not only builds incredible tr...Read more about WiserNotify

Shopper Approved

Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displaye...Read more about Shopper Approved

Medallia Concierge

Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes. Key features include conta...Read more about Medallia Concierge

SurveySparrow

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them i...Read more about SurveySparrow

TeamSupport Messaging & Live Chat

TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addition to your customer experience. With powerful auto-routing tools, AI-powered chatbots, omnichannel ...Read more about TeamSupport Messaging & Live Chat

Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key-Value Propositions 1. Smart...Read more about Freshchat

Loyal Zoo

Loyalzoo is a customer loyalty solution that helps small and midsize businesses run and manage points/subscription-based loyalty programs on a unified platform. It enables organizations to collect customer information, reward them...Read more about Loyal Zoo

Preferred Patron Loyalty

Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a...Read more about Preferred Patron Loyalty

Ebsta

69% of salespeople are failing to hit quota. It's not sustainable. If you do as you always have done, you are doomed to repeat the same mistakes. Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales pr...Read more about Ebsta

Oktopost

Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. Oktopost's social media management, social listening, and employee advocacy solutions are built for...Read more about Oktopost

Nextiva Contact Center

Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center

Braze

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creati...Read more about Braze

Higher Logic Thrive

Purpose-built for associations, Higher Logic Thrive is a powerful yet simple member experience solution. Built on nearly 20 years of serving associations, Higher Logic Thrive makes finding, engaging, renewing, and communicating wi...Read more about Higher Logic Thrive

Dubb

Dubb is a video management platform designed to help businesses track conversations and create, distribute, record and track videos. Professionals can set up automation processes to send messages at specific timings and use tags t...Read more about Dubb

Faveo Helpdesk

Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option. Faveo allows users to build their own ...Read more about Faveo Helpdesk

Kangaroo

Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management, and analytics within a suite...Read more about Kangaroo

LearnUpon

At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesse...Read more about LearnUpon

Zoho SalesIQ

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know...Read more about Zoho SalesIQ

Bettermode

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Custom...Read more about Bettermode

emBlue

emBlue is a marketing automation platform designed to help businesses engage and communicate with clients through SMS, emails, push notifications. Key features include content management, audience segmentation, reporting, lead gen...Read more about emBlue

Efficy CRM

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees...Read more about Efficy CRM

OneSignal

OneSignal is the market-leading customer engagement platform offering mobile push, web push, email, SMS, and in-app messages for developers and marketers, all on one platform. OneSignal offers tools such as customer journeys, A/B ...Read more about OneSignal

11Sight

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. Introducing 11Sight's #1 Inbound Video Cal...Read more about 11Sight

Sprinklr

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part...Read more about Sprinklr

SendJim

Send Jim is an advanced direct mail software solution designed to streamline the direct mail process for businesses. By integrating seamlessly with CRM systems, Send Jim enables companies to automate direct mail campaigns triggere...Read more about SendJim

Mobile Text Alerts

Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to customers. The platform comes with a centralized inbox, which lets users view subscribers' replies on campaigns, ...Read more about Mobile Text Alerts

Customer.io

Customer.io is the customer engagement platform that enables marketers to build their most sophisticated automated messaging campaigns. Leverage your real-time behavioral data to create personalized and relevant messages that enga...Read more about Customer.io

Whatfix

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time gui...Read more about Whatfix

SmatBot

SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes su...Read more about SmatBot

Zipteams

Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make smarter decisions and complete transactions quickly. Real-time support nudges and allows managers to effortlessly t...Read more about Zipteams

eDesk

eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales channels. With its advanced AI-powered automation tools, eDesk simplifies customer support processes and ge...Read more about eDesk

UserVoice

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more about UserVoice

Missive

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or depart...Read more about Missive

Landbot

Landbot.io is no-code chatbot platform designed to empower businesses to build frictionless conversational experiences. Landbot helps marketing, operations, and customer service teams triple their efficiency and cut operating cost...Read more about Landbot

AiTrillion

AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is de...Read more about AiTrillion

Engageware

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment schedu...Read more about Engageware

Rocketlane

Rocketlane is a purpose-built customer onboarding and professional services software that helps you shorten time to value, delivers a 5-star customer experience, and maximize margins. Rocketlane brings project management, resour...Read more about Rocketlane

Influence

Influence is a cloud-based social proof marketing solution that enables businesses to track various metrics like website traffic, customer activities, marketing trends and display it on websites using pop-ups. Enterprises can crea...Read more about Influence

Sumo

Sumo is a cloud-based email capture tool, which helps improve website traffic and enhance the subscriber list using email opt-in forms. Features include A/B testing, visitor targeting, customizable branding and social media sharin...Read more about Sumo

VideoAsk

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your m...Read more about VideoAsk

Ideagen Huddle

Ideagen Huddle is a cloud-based project management solution that help project teams in businesses across various industry verticals to manage different components of projects and collaborate with other team members. Key features i...Read more about Ideagen Huddle

Involve.me

involve.me is a user engagement and customer experience platform designed to help digital marketers and e-commerce businesses create personalized interactions across the entire customer journey, from lead acquisition to qualificat...Read more about Involve.me

Customerly

Customerly is a live chat software designed to help businesses of all sizes connect and communicate with customers or prospects in multiple languages. It enables administrators to create a knowledge base including videos, GIFs and...Read more about Customerly

MarbleFlows

Marble is a no-code solution to add a personalized learning component inside your product. Connect support materials with your product, automate onboarding, and engage with users on a new level....Read more about MarbleFlows

GUIDEcx

GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties. With over 300,000 projec...Read more about GUIDEcx

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience. The software combines sales automa...Read more about Zoho CRM Plus

WalkMe

WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and sales managers to manage customer experiences on company websites. The software helps drive custo...Read more about WalkMe

Upnify CRM

Upnify CRM is a customer relationship management solution designed by business leaders for the international market. It allows users to track each of your contacts, generating more opportunities that can translate into new busines...Read more about Upnify CRM

SurveyLab

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers ...Read more about SurveyLab

Waitwhile

Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-ins to notifications via SMS and email. It also offers a powerful API to facilitate integration with thi...Read more about Waitwhile

MoEngage

MoEngage helps businesses grow their customer lifetime value (LTV) by engaging them in a timely, relevant, and personalized way. It caters to various industries, including e-commerce and retail, telco, banking and finance, travel ...Read more about MoEngage

Sopro

Sopro is a technology-enabled lead generation service that helps small to large businesses to identify and engage with qualified prospects. Sopro's experts target, research, and engage prospects on behalf of any sales team. Prospe...Read more about Sopro

WATI

Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot. ...Read more about WATI

Jahia

Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share enter...Read more about Jahia

Kenyt.AI

Kenyt is a platform that helps businesses improve customer engagement with chatbots and artificial intelligence. The Kenyt platform provides the opportunity to build conversational interfaces, product suggestions and more. Kenyt ...Read more about Kenyt.AI

Kustomer

Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support via multiple channels. Key features include sentiment analysis, live agent auditing, workflow creation, ...Read more about Kustomer

Froged

FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. Our focus is on the entire customer journey from Onboarding and ret...Read more about Froged

ClearSlide

ClearSlide is a web-based sales engagement platform intended to help increase sales teams’ efficiency and close deals. The solution offers quick access to content, insights and communication and helps in improving customer communi...Read more about ClearSlide

Botsplash

Botsplash is a live chat solution designed to help businesses in the mortgage, real estate, automotive, insurance, and solar industries engage with customers through various digital channels. Live and automated conversations can b...Read more about Botsplash

CleverTap

CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies at scale. The platform provides features such as flows, pivots, A/B testing, user segmentation, funnels, cross-chan...Read more about CleverTap

OneHash CRM

Have you been managing your leads, opportunities, customer’s details, etc. on excel or google sheets and are exhausted with all the manual work? If yes then as you know to amplify the success of your business, inclusion of smart w...Read more about OneHash CRM

Coosto

Coosto is a content and social media marketing solution designed to help businesses schedule, create, optimize, publish, track, analyze and manage content across multiple channels. Organizations can discover blogs, articles or sub...Read more about Coosto

Liveoak

Liveoak is a collaboration management solution that helps banks and financial institutions offer products/services to customers and manage operations related to documents signing, data verification, agreement creation and more. Ma...Read more about Liveoak

ReachEdge

ReachEdge is a cloud-based customer relationship management (CRM) solution for small businesses with functions such as lead management, marketing automation and marketing analytics. ReachEdge features include lead capture and...Read more about ReachEdge

3CLogic

3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including S...Read more about 3CLogic

Iterable

Iterable is a marketing automation platform that provides multi-channel user engagement campaign management features based on dynamic workflows. It allows users to create segments based on criteria or activity and convert segments...Read more about Iterable

Listen360

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can uti...Read more about Listen360

Userlane

Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for improvement and offer real-time guidance directly within any application. The Userlane platform is designed to mak...Read more about Userlane

Delighted

Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer ...Read more about Delighted

Gainsight CS

Gainsight CS is a customer success solution that helps organizations streamline customer onboarding, retention and support operations via a unified platform. It enables employees to configure workflows, analyze the customer journe...Read more about Gainsight CS

Aligned

Aligned's digital sales room simplifies complex deals, engages buyers, and reduces time-to-value for sales teams. All customer communication, processes, content, and tools are all centralized in Aligned so that users no longer ha...Read more about Aligned

Product Fruits

Product Fruits is an all-in-one user onboarding platform for web-based apps. It allows you to onboard users at scale and show them how to derive value from your product. Without any coding or designing. Our powerful feature set i...Read more about Product Fruits

Salesflow

Salesflow is a cloud-based LinkedIn automation tool, which helps improve LinkedIn lead generation through automation. Salesflow was made for Agencies, Sales Teams, and Startups. Because Salesflow is a Cloud-based LinkedIn automat...Read more about Salesflow

Whispir

Whispir helps transform your customer conversations with personalized and interactive content on their preferred channel, whenever and wherever you want it. Open up multi-channel communications via SMS, email, web, voice, push not...Read more about Whispir

Skalin

Skalin is a Customer Success software for startups to scale and grow. It provides an all-in-one customer relationships platform where all customer data is accessible on one platform thanks to our native integrations. View key info...Read more about Skalin

Sinch Engage

Sinch Engage (previously know MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally fo...Read more about Sinch Engage

Canny

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to exi...Read more about Canny

TrueLark

Powered by in-house AI technology, Sasha by True Lark is a responsive conversational AI chatbot that is used by businesses in the fitness & wellness, beauty and dental markets to automate front-desk communications. With 24/7 cover...Read more about TrueLark

Giftbit

Giftbit is an on-demand, simple web app and API designed to help organizations of any kind and size reward and incentivize with digital gift cards. Whether you’re building a scalable rewards program, or just need to fire off a few...Read more about Giftbit

MeltingSpot

MeltingSpot is a cloud-based community solution that helps businesses centralize content, events, forums, webinars and more to connect with customers. Key features include knowledgebase creation, live streaming, analytics dashboar...Read more about MeltingSpot

Questback

Questback excels as a pioneering Experience Management platform, specializing in elevating customer and employee experiences alike. Their mission revolves around enabling organizations to evolve and grow smarter through effective...Read more about Questback

CallPage

CallPage is a call tracking software designed to help businesses track, manage and analyze phone calls. The platform allows teams to identify and monitor customers as well as measure the effectiveness of marketing campaigns. Admi...Read more about CallPage

INSIDE

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target...Read more about INSIDE

timetoreply

timetoreply, is an email performance optimization and analytics software for customer-facing teams globally. With seamless integration into Google Workspace, Outlook, and Microsoft o365, timetoreply empowers your teams to supercha...Read more about timetoreply

Revetize

Revetize is a cloud-based business marketing solution that helps organizations streamline processes related to lead generation, reputation management and customer interactions. It allows users to collect and view reviews or feedba...Read more about Revetize

Disciple

LIMITED OFFER ON NOW: GET 25% OFF Disciple empowers creators, founders and changemakers to build independent communities on a platform that they own, manage and control. Our proprietary technology allows you to bring your people,...Read more about Disciple

Conversational Cloud

LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s website or mobile app, SMS, Email, WhatsApp, Facebook Messenger, Apple Business Chat...Read more about Conversational Cloud

Annex Cloud Loyalty Experience Platform

Annex Cloud is a cloud-based loyalty platform that enables users to track customer activities and offer rewards for online purchases, writing reviews, uploading pictures and referring friends. Annex Cloud helps users to provi...Read more about Annex Cloud Loyalty Experience Platform

B2Chat

B2Chat is a Web App Platform that enables businesses of all sizes to connect with customers via instant messaging to a variety of channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat. The platform ena...Read more about B2Chat

Phone2Action Grassroots

Capitol Canary provides a suite of solutions for advocacy and government affairs teams. The software supports nonprofits, large associations, and Fortune 500 corporations. Capitol Canary products, including KnowWho and GovPredict,...Read more about Phone2Action Grassroots

Pemcards

Pemcards is a customer engagement platform that helps businesses with unique marketing using physical postcards created by their customers. The main features of Pemcards include lead management, payment processing, campaign manage...Read more about Pemcards

SmartKarrot

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of ...Read more about SmartKarrot

User.com

User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through cha...Read more about User.com

Quiq

Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on business websites using artificial intelligence (AI). It provides a live chat module, which allows IT professional...Read more about Quiq

yellow.ai

Trusted by over 100 enterprises, Yellow Messenger is a conversational AI platform that utilizes cognitive engagement technology to help businesses implement human-like chatbots across voice and text communication channels. With en...Read more about yellow.ai

IRIO

IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service me...Read more about IRIO

Skilljar Customer Education

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, an...Read more about Skilljar Customer Education

Sendlane

Sendlane is a cloud-based email marketing solution for content creators, digital marketers, and e-commerce companies. Key features include email automation, performance tracking, real-time reporting and analytics as well as email ...Read more about Sendlane

viewneo

Viewneo is a cloud-based digital signage solution for businesses of all sizes. It is compatible with Android, Chrome OS, iOS and Amazon FireTV and Stick. Key features include file converter, content designer, media library, p...Read more about viewneo

WebEngage

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue fro...Read more about WebEngage

WeBee

WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry all requests) conveniently from their mobile phon...Read more about WeBee

Covideo

With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads into conversions, condense their sales cycles, and c...Read more about Covideo

Acobot

Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power on...Read more about Acobot

LiveVox

LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exc...Read more about LiveVox

SendX

We’re not here to police what you send to your list. We're here for the good guys building legitimate subscriber bases — regardless of which industry you're in, including ones who get unfairly banned like cryptocurrency & blockch...Read more about SendX

SalesScreen

SalesScreen is a cloud-based sales performance management solution that helps businesses of all sizes improve employee focus, motivation and productivity. The platform comes with a recognition module, which enables managers to rew...Read more about SalesScreen

Medallia Experience Cloud

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organiz...Read more about Medallia Experience Cloud

InputKit

InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online reputation. Through the utilization of InputKit, organizations have the ability to create an extraordinary...Read more about InputKit

Bazaarvoice

Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need a...Read more about Bazaarvoice

elevio

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more about elevio

Serviceform

Serviceform is a cloud-based SaaS solution designed to address the needs of service businesses and the provision of online booking capabilities. Available across three scalable price plans with expanding feature sets, the product ...Read more about Serviceform

GoSite

GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directori...Read more about GoSite

Survicate

Survicate is an effortless survey software for getting continuous customer insights at scale. Here's what makes Survicate stand out: • Easy-to-use interface: Create and customize surveys in no time with an intuitive drag-and-dro...Read more about Survicate

Leadoo

Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information...Read more about Leadoo

Community SMS Marketing Platform

Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Your audience is lo...Read more about Community SMS Marketing Platform

GoSquared

Award-winning software for subscription businesses to manage the full lifecycle of their customers. The platform offers advanced analytics and multi-channel messaging to better understand, segment and engage with customers. It...Read more about GoSquared

Notificare

Notificare is a cloud-based customer engagement software designed to help businesses communicate with customers via personalized messages. The platform enables organizations to connect with the target audience via mobile, web, ema...Read more about Notificare

Eltropy

Eltropy is a cloud-based digital communication software that helps lenders, credit unions, banks, debt collectors, FinTechs and other financial institutions interact with the customers via a unified portal. The platform includes a...Read more about Eltropy

Gupshup

Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst...Read more about Gupshup

Helpwise

Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels like Email, Live Chat, SMS, Whatsapp, Facebook, Twitter and much more! Sales & Support reps can use Hel...Read more about Helpwise

iVision Mobile

iVision Mobile provides businesses with industry-leading mobile communications software. Combining cutting-edge technology and superior customer support, iVision Mobile helps businesses execute effective mobile marketing and effic...Read more about iVision Mobile

Totango

Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate b...Read more about Totango

Netigate

Netigate is a cloud-based feedback management company founded in 2005. Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services. Scie...Read more about Netigate

BrightInfo

BrightInfo is a cloud-based content personalization solution built using artificial intelligence (AI) technology that offers automated triggers, account based marketing, page targeting, lead nurturing, content keywords and analyti...Read more about BrightInfo

Engati

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram...Read more about Engati

Leanbe

Introducing Leanbe, a state-of-the-art product management software crafted to transform the way product teams operate. This latest release enhances every facet of product management, facilitating smooth teamwork and promoting cons...Read more about Leanbe

Boei

Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as...Read more about Boei

Growave

Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost o...Read more about Growave

ReviewInc

ReviewInc offers business reputation management and customer experience tools to enterprises across various industry verticals, such as brand auto dealers, dental, hospitality, legal services, property management, retail stores, a...Read more about ReviewInc

Real Time Feedback

Real Time Feedback is the Ultimate Customer Engagement Tool. It allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after the...Read more about Real Time Feedback

PropFuel

Designed for businesses in technology, hospitality, marketing, events, construction, consumer services and other industries, PropFuel is a cloud-based customer engagement solution that helps create conditional logic, manage contac...Read more about PropFuel

Ambassify

Ambassify grows along with your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease into the full power along the way. Our features: Verified social sharing, polling, voting, announc...Read more about Ambassify

Nudgify

Nudgify is a tool that displays social proof notifications and FOMO marketing messages, which users can integrate with e-commerce platforms. When added as a plugin or a native integration, it addresses the needs of various types o...Read more about Nudgify

LaunchNotes

A Product Success Platform connects the core parts of the development flywheel—comms, feedback, and planning—into one platform. Advancing and accelerating the product teams of today, so they can be even more successful in building...Read more about LaunchNotes

ProfitWell

ProfitWell is a churn management solution designed to help businesses improve conversion rates and automate churn reduction using a white-labeled platform. Supervisors can leverage multiple data points to gain an overview of recov...Read more about ProfitWell

Engage360

Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. The product features customer segmentation, which allows users to group and target visitors for marketing cam...Read more about Engage360

IFS Field Service Management

IFS Field Service Management (FSM) offers tools that cover the entire service lifecycle. The solution is available on-premise or in the cloud, and it can be configured to meet the needs of organizations in a number of field servic...Read more about IFS Field Service Management

Screeb

Screeb is an all-in-one platform designed to optimize your product and customer experiences. With powerful features like product analytics, customer feedback collection, in-app messaging, release management, user interview recruit...Read more about Screeb

Textla

Textla is a messaging platform designed for effective communication via text messages. It enables users to schedule SMS campaigns, manage keyword opt-ins, engage in one-on-one conversations through an SMS inbox, monitor analytics,...Read more about Textla

Cognigy.AI

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, person...Read more about Cognigy.AI

Trengo

We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth. Automate repetitive wo...