CustomerICare Software


Live chat by CustomerICare is a live chat offering that integrates both voice and video calling into its live chat platform. While it is a very scalable platform that can be used for large-scale implementations, it is ideal for small and midsize e-commerce businesses.

CustomerICare’s live chat solution includes a range of value-adding tools, such as real-time traffic monitoring, chat analytics and proactive chat invitations based on visitor browsing behavior. It’s capable of integrating with a majority of website management tools, including Wordpress, Magento and Drupal.

CustomerICare’s live chat application is offered as either an on-premise installation (with a single upfront licensing fee) for enterprises and as a Web-based Software-as-a-Service (SaaS) platform with monthly per-seat pricing.


CustomerICare - Text, audio, video chat
  • CustomerICare - Text, audio, video chat
    Text, audio, video chat
  • CustomerICare - Real-time visitor information
    Real-time visitor information
  • CustomerICare - Website chat window
    Website chat window
  • CustomerICare - Chat invitations
    Chat invitations
  • CustomerICare - Customize chat window
    Customize chat window
  • CustomerICare - Chat archives
    Chat archives
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

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