All DataFeedWatch Reviews
1-25 of 259 Reviews
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Ashok
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Truly love DFW as it has given a new wing in our agency's growth
DFW has helped us manage one of the crucial components of Pay per click advertising specially for ecommerce business: create and manage a high quality feed. This is because for ecommerce businesses, product listing ads are top performing ads and product feed is critical to make these ads perform profitably. DFW is allowing us to seamlessly manage auto-syncing product feeds for our clients. Often our client's product details come unorganized or miss details. Using DFW, we optimize quickly and sync them with our key PPC platform such as Google shopping ads, bing shopping and Facebook catalog ads.
PROSOptions like field mapping, rules to optimize product attributes, merging variants to parents, 3-4 feed refreshment options are great features.
CONSPossibly integrate product reviews feature that one can pull from store and send to google for seller rating and product rating. Offer reporting around which are top selling products, which are worst selling, etc. Consider adding a field to report product margin (price - cost of goods sold).
Jens
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great tool for creating products feeds and a super support team as well
Creating products feeds for a wide selection of channels. Like Google Shopping, Facebook and Price comparison portals and our Email Marketing syste,.
PROSPros - The support is great I just contact them by chat after after maximum of 1 minute they reply me and often they fix my wishes by them self.
CONSIt would be nice if our Magento categories could be imported in a more clever way.
Reason for choosing DataFeedWatch
Pricing
Reasons for switching to DataFeedWatch
Wakeupdata was too complicated to use and their support was not very quick with responding.
Georgios
Marketing and Advertising, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Review
Good
PROSEase of use; quite straightforward when it comes to mapping and rules.
CONSIt's not quite straightforward how certain fields work; and synergies with other platforms when an API integration exists. It would help to know whether errors occur, or could occur in other environments.
Christian Sommer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
DataFeedWatch - Easy and effective
It's a good tool, with the best support team I have ever experienced
PROSEasy to use + good support + constant updates
CONSNo referral deals for agencies who are loyal to DFW
Dariusz
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Plug and play - thats how I would describe it. Easy but powerful comparing to the other tools
Im using DFW for all my clients. I walk through many similar tools, but none of them have hat this 2 things - amount of functions and channels and simplicity with creating it
PROSAwesome support - what you need is an idea - write it to suport and they will help you to create dream feed in couple seconds
CONSI have been using it more than 6 months and i cant tell about disadvantages
Reason for choosing DataFeedWatch
best support with representativies, huge help center and tutorials
Reasons for switching to DataFeedWatch
Sembot was too complex and support not really understand my needs.
Nico
Apparel & Fashion, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Awesome Product!
Amazing! It's awesome to use and has helped us a ton.
PROSEasy to connect with Shopify -- the team at DFW is the reason why we love this tool! Their onboarding is amazing and they do everything very efficiently. Amazing team.
CONSNothing too serious, it has a real learning curve but once you spend some time in the platform it becomes easy.
Reasons for switching to DataFeedWatch
Channable customer support sucks, overpriced and had lots of random errors.
Pedro
Airlines/Aviation, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Tool, easy to use with accessible customer support
I am able to automate search ads, display remarketing and social paid, based in the custom feeds created in this tool.
PROSIt is very easy to integrate feeds and then expand them with data from google sheets. It is a marketeers dream.
CONSNo cons so far. I need to continue using to maybe discover one.
Reason for choosing DataFeedWatch
Good price and great customer service with [SENSITIVE CONTENT] .
Kyla
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great app
Excellent customer service- actually fix the problem without just sending me links to read documentation
PROSSet this up for me right off the bat, support is on chat which is nice. Seems to be working great so far.
CONSnot sure yet, hopefully nothing - seems to be running pretty smooth
Reasons for switching to DataFeedWatch
Shopify's data feeds dont remove out of stock products
Alexandre
Retail, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great tool for managing many feeds
Scalability, speed, features, and especially the customer support
CONSNot really easy to use on its own, but there is a great customer support
Reasons for switching to DataFeedWatch
We needed something more effective in feeds management
Peter
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Best feed management tool - period!
- Handling issues in products feeds, both complex and minor, is so easy with this tool! - Saves tons of work and emails between us and developers/clients - Simply a sublime tool!
PROS- The most user-friendly UI - Endless possibilities in terms of modifying info in the product feed - Numerous channels to choose from - Superb client service - Great integration with cloud services like Google Drive - Always developing new, useful features (like the possibility to structure complex and massive product feeds directly into a Shopping campaign - saves hours of work!)
CONS- Not possible to make "umbrella" accounts like for example MCA's in Google Shopping, and to link these to other "MCA's". That would be awesome though! - Possible for a user to get access to numerous accounts (mostly an advantage for agencies)
Vendor Response
Peter - thank you very much for taking the time to share your feedback with us ;) We're extremely happy to hear you consider DataFeedWatch the best feed management tool and find a wide variety of functionalities useful in your work! As for the 'umbrella accounts' - did you know that we've recently introduced such a feature? Here's more about it: https://blog.datafeedwatch.com/datafeedwatch-master-account We would also be very eager to connect and go over this addition together :)
Replied July 2019
Craig
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Blown away!
I was able to reduce the size of my data feed as well as open up virtually every eComm channel that exists without having to create separate feeds for each. More so, DataFeedWatch makes it stupid-simple to slice-n-dice one's data so that channels that have different requirements for syntax, e.g. capitalization or non-capitalized or any of the other many ways that channels seem to make our lives more difficult don't have to be spoon fed separately with separate fields in my input feed for each of the channels with ever so slightly different requirements for exactly the same data! Not only that, I can create fields and their contents out of whole-cloth with a rich range of conditionals which can use individual input fields to generate a static value or modify the contents of a given field's value based on conditions of other fields or business rules I'm able to implement entirely within the DataFeedWatch admin panel. On that last point, I no longer have to concern myself with business rules in deciding what to send to whom, which always resulted in having to have separate feeds generated for each separate channel but with DataFeedWatch, I can build the business rules right into the given channel's configuration and change it on the fly if/when necessary, without ever having to do any more coding or having to worry about effecting any of the other channels.
PROSI've been web-coding applications since before PHP even was thought of and DataFeedWatch admin application is the only web-based application, that I didn't write myself, that has impressed me to the extent that I am almost giddy working with it! It had a bit of a learning curve, which an hour of on-boarding would flatten out to nothing, but once I got familiar with my way around, I was actually able to learn from using the UI/UX how to improve my management of datafeeds and channels to the extent I've never experienced before. I also love the fact that their admin makes it possible to actually reduce the size and complexity of the primary feed we provide to DataFeedWatch by using the admin's very rich feature set of renaming, combining and dynamically creating 'static' values for fields that I would have had to implement in the feed itself. Also, different channels all seem to want the same or similarly named fields to use channel specific syntax, e.g. Google wants 'in stock' for 'availability' while Bing wants 'In Stock' for 'Availability' and eBay accepts either 'Y' or 'N', accordingly, and so previously I had to have three separate fields instead of what I can do with DataFeedWatch which is to use a field that simply contains TRUE or FALSE and then I can use that value to create conditional static values separately as required by each different channel.
CONSI only have two VERY minor nit-picks and they both have to do with the UI/UX. I like that they've adopted some 'guided navigation' in the form of a balloon suggesting to the user to use the 'Review' function to actually look a a given channel's configuration and tell you what is wrong with any of the data that would be going to the specific channel, including actually listing not just 'Your feed is broke' but instead, a summary of all issues found grouped by issue and the count thereof followed by every single row in the feed that has issues pointing out exactly what the issue with that record is. But, that balloon gets annoying when it continually pops up and I have to dismiss it is z-indexed higher than the primary content, which only makes sense but, covers up a portion of the primary content and although one can scroll or dismiss the balloon, it covers up a portion of the primary content. That said, one can dismiss the balloon or, click a link to "Hide these tips" but, it comes back. Likely a configuration issue easily remedied. The other nit-pick is that the support chat window is stuck in the corner of the page and can't be moved which can make discussing an issue on a specific page more difficult because as is usually my luck, what I have issues with is most often hidden by the chat window. True, I can open a new window/tab but, with the quality and utility of the UI/UX as it exists, the balloon and chat window content-blockage stand out like a sore thumb.
Jorge
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Shopping feed management made efficient and time saving.
Data feed watch takes care of Shopping feeds management for our agency paid campaigns. Reporting and Data insights for most of the integrations and optimization options such as title optimization.
PROSWe managed a ton of paid eCommerce campaigns and sometimes is hard to manage data at scale. One of the things we love about Data Feed Watch is the awesome features available for Google Ads campaigns such as automated keywords and ads creation for the whole catalog.
CONSAs to the UI and coverage available, I don't have many concerns but I'd love to see more technical training and resources provided by Data Feed Watch to help large team keep up to data with best practices.
Reason for choosing DataFeedWatch
Better support, pricing, and features.
Morten
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Perfect for product feed optimization
Very satisfied.
PROSWith rules you can manipulate product attributes as you want.
CONSI miss two features. To label products based on performance data. Also that their Price Watch app comes out of beta and we are able to use pricing data for labeling products.
Reason for choosing DataFeedWatch
Price level and Ease of use.
Reasons for switching to DataFeedWatch
Not user friendly.
Stuart
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
A flexible feed creator with great functionality
I can easily create and distribute product feeds now. The copy channel function really speeds up the process launching say a new Google Shopping country and making the edits needed for that region. I highly recommend the software backed up by a knowledgeable support team.
PROSAbility to segment a feed using IF filters making unique feeds as needed for each Google Shopping country. If you are running a larger team with multiple stores you can add each shop with its own feeds so they are easy to manage and organise instead of lists of feeds to scroll through. Support has been fantastic at helping set-up feeds instead of pushing a sale for them to set them up instead.
CONSI haven't come across any limitations, but I wish the Google Shopping categories were a bit easier to set-up when mapping in foreign languages. Not being multilingual makes it a time consuming task.
Reason for choosing DataFeedWatch
Price was a factor but there were hiccups with them not integrating with Bigcommerce smoothly I was seeing from other merchants. Datafeedwatch's free trial went smoothly and I saw no reason to not go live after that point.
Reasons for switching to DataFeedWatch
Google stopped supporting direct connection with Bigcommerce
Vendor Response
Thanks a lot, Stuart! It's awesome to get such feedback :) Glad you found DataFeedWatch helpful in managing feeds for multiple countries! We appreciate the point you made in regard to categorization - our development team will look into how we can enhance this feature to make it more time-efficient.
Replied July 2019
Maria
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Good service, but expensive
Great but a little expensive
PROSIt works for what we need, google adds, facebook and IG shop.
CONSWe got charge for all the URL but actually only the main URLS are use for the data feed, the attributes for color/sizes are not used on our datafeed an we have excluded them.
Vendor Response
Maria, thank you for providing us with your feedback! :) We're glad to hear that functionality-wise our tool managed to meet your expectations. Speaking of pricing - it is very transparent and we base it on the number of SKUs you import. The reason we base our fees on the input and not the output is that we need to process all the items on a daily basis regardless of how many products get included in the feed. We put many efforts in ensuring we provide a service of quality, and we include services that many other companies apply additional charges for - such as marketplace order sync, onboarding & knowledge sessions or feed review. PS: Did you know that there is an Annual Plan available, that includes a 15% discount?
Replied August 2019
Lars
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easy and problem solving feed management
Usually our clients source feeds have at least a couple problems (example, required fields are missing). Then we can simply add them in DFW. By importing the feeds to DFW we are able to ensure the fees don't have any issues.
PROSI like this software mainly because it's easy to use, but it's also very powerful. You can use regex if you need to, but in most cases this is not required. It's also easy to copy a feed or a set of rules so you don't need to spend extra time if you have several feeds using a similar setup.
CONSThe only issue I had with DFW was if the character encoding of the source feed was not UTF-8 I had to contact support to have them change the settings. This is however quick because they usually answer within a couple of minutes.
Reasons for switching to DataFeedWatch
DFW has a great user interface, but it's also good value for the money. Since pricing is based on number of products in the source feed, you can have as many "shops" you want, like Google shopping, Facebook etc. without the monthly cost increases.
Andrew
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
One of my favourite tools
The interface is intuitive and easy to use and once you have mastered the normal setup there are multiple powerful ways to edit and improve the feed without having to constantly go back to the developer or alter the feed itself at the source. Also, if you get stuck the support team are amazing.
CONSLibrary of common regex commands to do some of the more regular tasks, for example, one we use all of the time removes HTML elements from the description.
Adam
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Product for Shopping Feeds
Overall, really enjoy using the tool and stick with them vs other tools because of the flexibility/functionality and superior support.
PROSThe UI is not the easiest to work with but overall it's an excellent tool. Plus the support is some of the best support I've interacted with for Shopify Apps. Makes the UI issues go away for me because of how fast they solve problems.
CONSThe UI could be improved a bit but it's not too bad and honestly, it just takes a little getting used to.
Reasons for switching to DataFeedWatch
Wanted more functionality and control.
Richard
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Works well if you have a lot of time to learn mapping.
I got my second and third language domains up on Google shopping in different countries.
PROSIt does a lot and can feed my listings in second domain
CONSI did not have time to learn how to use it and ended up paying a Google shopping consultant, who took a long time getting it right.
Vendor Response
Richard, thank you for sharing your experience with us! :) Really glad that you managed to expand your Google Shopping campaigns onto other countries with the help of our platform. We aim to make our platform as straight-forward as possible so that any feed set up could be quick and easy, therefore any suggestions on how we could improve in that area are very much appreciated! You mentioned you didn't have much time to go over the platform yourself in the beginning - if you feel like getting to know the tool better now - we would be more than happy to connect for an online session!
Replied August 2019
Reggie
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
7/8 Review
Makes our feeds incredibly easy to use!
PROSThe support team is very attentive and quick to answer!
CONSIt can be confusing changing between stores sometimes
Vendor Response
Reggie, thank you for taking the time to send us your feedback ;) Happy to hear you appreciate the ease of use of DataFeedWatch! We continuously work on making the interface and navigation more intuitive, so any suggestions on how we could make it more user-friendly would be valuable and appreciated!
Replied July 2019
Kevin
Verified reviewer
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
An amazing program rich with features
Wonderful experience with friendly technicians and support.
PROSWe were having a tough time finding a program that was intuitive and very versatile that could handle a large amount of merchandise. We also wanted something that offered feeds to many channels worldwide and Google and Facebook. After studying and trying many programs, we found DataFeedWatch. First, we were very encouraged by the friendly service we received. They allowed us to try the product without any commitment and answered all questions expediently. They then took us through the various channels and even hooked up our Google account with us. We have been in business for decades and have been online since 2004, so we were pretty schooled on good versus harmful programs because we, unfortunately, experienced the bad. We have now found the perfect program with profound service to move our business even further ahead. Thank you DataFeedWatch!
CONSWe have not found anything that we dislike about DFW.
Rory
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Economical Data Feed Solution
Friendly staff, reliable data feeds, easy setup with great support if you need it along the way.
PROSThe price is great, also the support on setting up the feeds made the transition from another provider to DataFeedWatch a breeze.
CONSThe GUI might not be as nice as some of the other solutions which are 10x the cost.
Vendor Response
Rory - thank you so much for sharing your experience with our service! The transition from another feed provider to DataFeedWatch was a breeze, you say? Awesome! Hope you don't mind that we will quote you from now on whenever we get a question about the transition process ;) The GUI is definitely one of the areas we continuously work on improving, so hopefully soon - we will be able to enhance it to the point where it will be a delight for the eye ;)
Replied August 2019
Aaron
Verified reviewer
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Very happy that we chose to use DataFeedWatch
The ease of use. Managing feeds across so many different channels in one platform is great. It makes something that would otherwise be pretty difficult very manageable.
CONSPricing is a bit high. I wish the pricing was a bit more reasonable.
Martina
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Really good features and great support!
Great!
PROSIt's quite easy to use with many functionalities. The support is however the best part where they are always happy to help and guide you through issues.
CONSLike all advanced softwares it's at times hard to understand how to solve certain issues and error messages
Matteo
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
If only there were more people like Datafeedwatch team...
Besides all the great functionalities and easy-to-implement rules for feed optimization, it seems like a big family is managing it. From all the touchpoints we had, sales and non-sales ones. The impressive speed in answering and solving issues is nowhere else in the market. Some of our clients use Channable and I must say that Datafeedwatch support is another planet. All the [sensitive content hidden], [sensitive content hidden], [sensitive content hidden], [sensitive content hidden], [sensitive content hidden], and [sensitive content hidden] are always ( and I mean it ) committed to our satisfaction. We could not ask for a better Feed management Partner at all. You are the Best!
PROSI believe there is no such tool on the market that satisfies our needs besides DFW. We have multiple clients on other feed management tools, but no one seems to be at this level regarding the possibilities given by the mapping part. Support like this is a game-changing plus that only a few can claim to have.
CONSThe only thing we don't like is when one of our clients is using Channable. But even in such occasions, support is always able to facilitate the migration.
Reason for choosing DataFeedWatch
More convenient for Google feed management and definitely more efficient for Mapping
Reasons for switching to DataFeedWatch
Support in answering via mail in 24 hours while DFW has a 2-minute wait on the chat. Preview in mapping is not that great in Channable and also previewing the all feed in Channable seems odd and not clear. Rules were more difficult to manage and sometimes it was very frustrating. in Data feed watch it is waaaaaay more intuitive and effective