Daylite

JIRA Service Desk

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Ratings & Reviews

Overall Rating

4.59 / 5 (316)

4.36 / 5 (251)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 19, 2020

March 20, 2020

Pros/Cons

  • Pros

  • Easy to use and it is usable for various purpouses. The customer service acts quick and good It is not expansive

  • The many links and relationships are instrumental and easy to use and remember to use, and I absolutely love the mail integrator.

  • Cons

  • While it’s a solid, unhesitatingly buy for Mac shops, it’s unable to integrate well with A heterogenous shop— PCs and Androids don’t play well with it.

  • Firstly it is a little bit difficult to set up and get used to use but once you get used everything will be perfect

  • Pros

  • Very details and easy to use. Getting around the menu are easily labeled. You are able to use it to log time.

  • Easy to use, nice UI, simple but at the same time very powerful. Queses and processes are extremely flexible.

  • Cons

  • Lack of UI customization features but not critical. Satisfaction reports are a bit limited but not critical either.

  • JIRA is a very helpful and useful program, that is unfortunately still lacking on the design side of the spectrum.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots