Daylite

Vivantio

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Ratings & Reviews

Overall Rating

4.60 / 5 (317)

4.27 / 5 (160)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 14, 2020

April 13, 2020

Pros/Cons

  • Pros

  • Easy to use and it is usable for various purpouses. The customer service acts quick and good It is not expansive

  • The many links and relationships are instrumental and easy to use and remember to use, and I absolutely love the mail integrator.

  • Cons

  • The app has a lot if limitation. The mail assistant is great, but complicated for answers on the go via the Iphone.

  • While it’s a solid, unhesitatingly buy for Mac shops, it’s unable to integrate well with A heterogenous shop— PCs and Androids don’t play well with it.

  • Pros

  • It's easy to use and the cost is great compared to other systems on the market with less features.

  • Ease of use. This software does not need much of training and is very user friendly as far as my experience is concerned.

  • Cons

  • Unsure how well it will cope with further larger expansion and systems integration

  • Need better tracking of tickets completed/closed per department, person. Graphs are now good at ticket counts.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

1 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots