Daylite

Zendesk

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Ratings & Reviews

Overall Rating

4.58 / 5 (319)

4.35 / 5 (2,374)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 26, 2020

June 28, 2020

Pros/Cons

  • Pros

  • Easy to use and it is usable for various purpouses. The customer service acts quick and good It is not expansive

  • The many links and relationships are instrumental and easy to use and remember to use, and I absolutely love the mail integrator.

  • Cons

  • The app has a lot if limitation. The mail assistant is great, but complicated for answers on the go via the Iphone.

  • While it’s a solid, unhesitatingly buy for Mac shops, it’s unable to integrate well with A heterogenous shop— PCs and Androids don’t play well with it.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots