About Dealer.com

Dealer.com is a digital marketing software that helps automotive businesses build websites using customizable content to offer incentives and drive engagement. The solution allows teams to create campaign strategies, homepage banners, custom landing pages, digital advertisements and more to promote stocks.

It lets managers optimize search engine performance, maintain brand reputation via social media handles and gain insight into website performance. Dealer.com offers a real-time bidding platform that enables administrators to track visitors’ browsing behavior and improve page engagement in real-time by showcasing relevant ads to specific individuals using machine learning algorithms. Additionally, it helps teams analyze the performances of ad...


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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Dealer.com

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(8)

8

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

August 2017

Jayson

Verified Reviewer

Time Used: Free Trial

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

April 2019

Kyle from Sunnyside Auto Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Dealer.com ControlCenter Review

Using Dealer.com ControlCenter is a great way to make sure you are getting all the correct info you need for the dealership. Highly recommended for anyone looking to close more sales.

Pros

Dealer.com ControlCenter provides everything I need to make sure I get enough eyes on the vehicles we sell at the dealership. This gives me full control when it comes to monitoring and statistics as well. You need to know when something isn't working and this Control Center gives you great insight.

Cons

I find some of the navigation to be a little hard to understand. It's not the best layout and it feels like not a lot of thought when into how to properly jump from area to area. But, once you understand where everything is it becomes much easier. I wish there was a way to edit the panels in the order of my choosing.

March 2019

Allison from University Auto Center

Verified Reviewer

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

March 2019

Slow Websites & Unhelpful Support

Overall, Dealer.com is not the worst website provider I have used, but there are so many others that are better at a similar price point, that it makes the hassle of trying to work with them pointless.

Pros

The only item I like in reference to Dealer.com websites is the amount of things you can change on the site and in the containers. This makes it easy to set your site apart from others and make it different.

Cons

The websites are slow and the text is very hard to read. It is not super compatible on mobile versions and support takes a very long time to get things done, or they do not complete the ticket at all.

November 2020

Marina from Sioux Falls Ford

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Over the years with Dealer.com

Overall good. Have good relationships with the reps we have had (they do seem to change quite a bit).

Pros

It is easy to use and overall good customer support. I tend to call right away to avoid wasted time.

Cons

Seems like over the years that aspects are falling behind compared to other competitors (I am also hearing this from our managers who compare us to our auto competitors and what they use and show).

Reasons for Choosing Dealer.com

Use of our products combined.

February 2019

John from Reedman-Toll Auto Group

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

5.0

Functionality

2.0

February 2019

Support is great, But more widgets could be added

Dealer.com is a great product to make sure that you can stay open 24 hours a day. The ability for customers to view your inventory online is crucial and they allow you to do that with minor hiccups.

Pros

Support is great, and we don't have many issues when it comes to our website that can't be resolved quickly. This is extremely important as our website drives most of our business. We use CDK for some of our other sites, and we constantly have problems with that site.

Cons

The sites seem to be pretty basic, and the lack of widgets don't allow for a particularly visually appealing site. I would also like to see a mobile app included in the subscription.