DealerCenter vs Five9 Cloud Contact Center

DealerCenter has 1297 reviews and a rating of 4.87 / 5 vs Five9 Cloud Contact Center which has 376 reviews and a rating of 4.19 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.87 / 5 (1,297)

4.19 / 5 (376)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.0 / 5

Last Review Written

October 20, 2020

July 30, 2020

Pros/Cons

  • Pros

  • Easy to use and the reps were knowledgeable and Helpful !! I recommend!

  • I love the organization of the dms, especially the reports and dashboards. The mobile app is also great!

  • Cons

  • I like the software, but sometimes there are too many steps in a process!

  • Everything is fine the only thing I would say is that it is a little expensive.

  • Pros

  • I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings

  • The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

  • Cons

  • At the time, the non CRM user interface was a little dated but easy to use and reliable.

  • It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

Pricing

Pricing Range

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux