All DejaOffice PC CRM Reviews
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David
Textiles, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great Contact Managment System
Simplicity. Have used the mobile app for a long time but switched over from Act on my computer. This gives me all I need.
CONSHave a little trouble get used to the process of putting the history in completed meetings, tasks, etc
Reason for choosing DejaOffice PC CRM
Had used DejaOffice on my phone for a few years syncing with Act. Liked it do it was an easy decision
Reasons for switching to DejaOffice PC CRM
Had to upgrade software to work with new operating system and would not pay the price for Act especially since I could not transfer data without paying a lot more to have that done
Gary
Textiles, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2021
Deja Office vs ACT
i definitely like it very much. I can not say anything bad about the program. The management was very kind to start me out with a reasonable price unlike ACT. I might want to move up a notch to gain some of the features i had at ACT.
PROSPrice and similar to ACT that I have been using for 12 years.
CONSThe search is not always accurate. I lose information. I can not Email direct (I do not know how) I can not follow easy steps. I have to add i am 84 and still running my business in Textiles. I would pay to have someone come on my computer set up Document that will auto fill in the customer information. I would like to group my customers Products. I would like to pull up list by Town, State and have it ready to make calls while in that area. I am pretty sure I can but I can not seem to follow instructions well as they are written. I get discouraged and quit trying.
Reasons for switching to DejaOffice PC CRM
I bought ACT 2018 (V18)and they discontinued it and wanted me to spend another large amount for V21 and so on. This seemed like a pattern. I am a small business and did not want to play that game anymore. I had used ACT since 2000. It was +-125-150 YR for a long time. Then they went up and the service being billed on top of the price. I agree that it is OK to pay extra for service sometimes. This seem to happen about 6 months to 2 Years after I bought the program. It would crash or not work properly and they wanted me to pay for their problems. NO More...........
Robert
Airlines/Aviation, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2021
A necessary evil.
I think I've said enough.
PROSUser-unfriendly as it is, it's what I committed to as a replacement for my old Palm PDA. It retains most of the data...so that's good. But I wish I had time to shop for and switch to something more efficient and easy to learn.
CONSOh, where do I start? I guess if I could pick one thing, it would be how cumbersome the desktop is to use. It is SO SLOW!!! On my Palm desktop, I could modify tasks, memos, etc. and the changes would take place instantly. With Deja, it's like having a bad internet connection even when it's only talking to my hard drive! "Dum-de-dum-de-dum..." And then when it's done thinking, if I've changed a category, for instance, it's jumped to the new category - which then necessitates my navigating back to where I was, and again, LLLLAAAAGGGGG. AAARRRGH!~ Cumbersome. Consistently frustrating. LET ME ADD - that one big reason I haven't sought help from customer service is how unpleasant my first experiences were trying to go that route. The agent I dealt with (or who dealt with me) was terribly condescending. Wouldn't let me finish describing my issue(s) before jumping in and unloading a bunch of mumbo-jumbo at me that usually ended with "must be a problem on your end."
Reason for choosing DejaOffice PC CRM
Because I could avoid putting everything on the cloud. That's a MUST HAVE for me.
Reasons for switching to DejaOffice PC CRM
Honestly I wish I hadn't - but my Palm quit synching with the purchase of a new router. I've since solved that problem, but I don't think I can migrate my data back. I would if I could.
Michael
Financial Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
It gives me what I want
The system is far simpler than the one I'd used for the previous twenty years, and took a little getting used to. However, now that I am used to it I find it very simple and straightforward to use.
PROSInputting data is very simple, and the category filters are very useful. The installation and integration with my previous CRM system was simple and straightforward.
CONSI'm unable to create email and document templates in the way that I should. Got the impression that technical support didn't how how to fix it so gave up on it. I have worked out a way of achieving the odd letter, but don't know at this stage how to create an address list template for use with labels.
Reason for choosing DejaOffice PC CRM
I did consider staying with Act! but decided against because of the increasing cost. I could have stayed with a very basic package that would have no technical support. However, my experience with Act! over the last few years told me that I would need their technical support. I was surprised by the number of times I had to use it over the last couple of years
Reasons for switching to DejaOffice PC CRM
Act! had gone from being a one-off purchase that did everything I wanted to becoming a far more comprehensive and sophisticated package, with lots of features that I would never have a need to use, on a high annual subscription.
Dan
Mechanical or Industrial Engineering, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2023
Only thing that would do everything I needed without using Outlook
It works fairly well, although I needed to use tech support a few times: when I first got it and had to buy Companion Link to make it work, and a couple of times after that when there were Windows and / or DejaOffice upgrades.
CONSThe Contacts portion constantly creates new Labels with the same name as existing labels. Sometimes these Labels (groups) are empty and sometimes they have some of that category's contacts. It's annoying and time consuming. I use Google contacts on the phone, and there seems to be some problem keeping everything straight between Google contacts and DejaOffice contacts. Perhaps I am just expecting too much from this software.
Reasons for switching to DejaOffice PC CRM
I don't like Outlook and hated having to use it. I got DejaOffice because it allowed me to sync my Notes, which I had been unable to do without Outlook.
Isaac
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best PC to phone CRM
Superseded the ACT database we were using. Has GTD implementation built in along with Project management.
CONSI really don't have any negative issues
Reason for choosing DejaOffice PC CRM
Has more functionality, especially the inclusion of the complete GTD system that sync to the mobile device.
Reasons for switching to DejaOffice PC CRM
More versatile and wholesome system for GTD and project management
Chris
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
No more ACT.
Easy to learn and it gets the job done.
PROSAfter probably 20 years as a user of ACT, I made the switch to DejaOffice PC CRM. It does everything that I need at a fraction of the cost. Enough said.
CONSWith ACT I could sort my clients based on that day their data with input.
Reason for choosing DejaOffice PC CRM
I own DejaOffice.
Reasons for switching to DejaOffice PC CRM
ACT would not register my software when I re-installed it on my Win 7 computer. They demanded an upgrade to a subscription model. Basically, they stole me software.
Teresa
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great Replacement for Palm Software
As I mentioned above, I wanted to back up my data locally, not to the cloud. Using my Palm handheld had become a bit cumbersome in the sync process (too long a story to recount), so being able to sync the data locally over my Wi-Fi to my desktop computer is exactly what I wanted.
PROSThe ability to import my Palm applications so I could transition to a smartphone. I was trying different mainstream ways (Outlook, Google Calendar, etc) to migrate my Palm apps to my phone and was coming up with a mish-mash of solutions. DejaOffice PC CRM was able to handle all my native Palm apps with only a couple glitches (solved). Also, the ability to quickly sync (WiFi) to my local computer instead of the cloud.
CONSThe fact that I had to specify a number of days of data to import. Instead of offering a choice for "all", the default value was something like 30 days or 3 months (I can't remember now). The value of having so much calendar data on hand is to look back for long-ago events. So I had to re-import with a value of 3650 days (10 years): I still didn't get ALL the calendar entries I had on my Palm, but I have the most important stuff and can still use the Palm and Palm Desktop to find anything older than 10 years.
Reason for choosing DejaOffice PC CRM
See previous comments
Reasons for switching to DejaOffice PC CRM
My Palm handheld was feeling increasingly outdated. The sync process had become very lengthy cumbersome (having to sync different apps to different computers via USB) due to Windows updates that ended up affecting this legacy software. Finding a way to migrate all my native Palm apps--Datebook, Contacts, Memo, and ToDo--to a single software platform instead of a combination of applications was very important
David
Management Consulting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2021
What to use to replace ACT
I used ACT for more than ten years but has grown too big and too expensive. My experience with ACT is my benchmark. DejaOffice manual lacks details or I could not find it. It is hard for me to find info I about want. For example, learning how to find an account or a word in an account via a series of menus is not efficient. A manual I could query would be much easier.
PROSA contact manager for a single user using a PC and an iPhone at a reasonable price.
CONSToo many features are not as efficient as they could be. E.g., the search function works much better on the PC than on the iPhone. The iPhone shows way too many irrelevant answers.
Reason for choosing DejaOffice PC CRM
I only found big CRMs to handle sales forces. I chose DejaOffice because I had used it for my iPhone for years and it's much better price than renewing ACT periodically.
Reasons for switching to DejaOffice PC CRM
Cost for features I don't need. ACT v18 became an orphan and the new version would not be supported for long.
Judith
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2021
DejaOffice is my best friend!!
Meeting times pop up as reminders and messages so I don't miss anything important. Personal appointments don't get missed either. If I need to look up information about a contact/person, I get all the information. Names, contacts, notes, etc.. Everything I may need can be saved.
PROSI find that keeping my contacts and calendar available thru DejaOffice on both my laptop and my cellphone keeps me on task, and I have all the information I need at a glance. I get notifications for meetings and important dates without worrying that I need to be in front of my laptop. It is like taking a day-planner wherever you go.
CONSI use my DejaOffice for personal use, however, if my business would let me, I would use it with my work email as well.
Reasons for switching to DejaOffice PC CRM
A few years ago.
Bobbi
Entertainment, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
If you were a Palm Desktop User - THIS is for you!
I was able to transfer SEAMLESSLY for the most part - ALL of my Palm Desktop Contacts, Memos, Calendar etc. to my Deja Office Stand Alone - AND it holds EVEN more information and notes than I could do w/Palm Desktop AND CompanionLink - which is what I had in between the Palm and Deja. And it syncs really well with my Android and switching between what I want synced works VERY VERY well!
CONSIt is hard to set up on TWO computers - I still don't have it working properly on my New Windows 10 Laptop - even after calling support. And Syncing is sometimes hard between Android and Deja - I have to "re-pair" the two all the time it seems.
Reasons for switching to DejaOffice PC CRM
Well, obviously Palm is no longer supported AND I did NOT want to have to type EVERY ONE OF MY Contacts, Memos, Calendar items again - That would take MONTHS - SO this was Perfect!
Joe
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2021
Why we use DeJaOffice PC CRM
It's a great tool for keeping my calendar between all of my Computers. Other folks in the office can enter something on the desktop and I get the update on my phone and pad.
PROSIn the past i used other offerings from Companionlink to keep my phone, desktop and laptop in sync. The product worked great and whenever I did have a problem the folks at Companionlink were there to help. Their products installed easily and I don't think I ever needed to contact support for installation. I used Companionlink and their desktop calendar for tracking appointments. when my needs expanded the folks at Companionlink recommeded DeJaOffice and I have been using it daily for about a year now.
CONSThere are some nuances with Microsoft that can cause Outlook 365 to crash. It can be painful at times. We have some work arounds but I am waiting for a final resolution.
Chris
Farming, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Deja Office
Very Good, The Team is always there to help in setup questions or troubleshooting.
PROSWhat I like about the Product is how simple it is to use and set up. It is exactly what we need at a great price.
CONSAt this time, I Can't think of any.
Reason for choosing DejaOffice PC CRM
Easy of use and Price.
Reasons for switching to DejaOffice PC CRM
Act was way to expensive for what we needed.
Paul
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
Reliable for decades
I have used a version of this software since I moved data over to DejaOffice when Palm became obsolete. I have data in this software that is over 20 years old. I love the contact management systems that allows the breakdown by categories. The ability to automatically sink across multiple devices makes the concern about having the most current information at my fingertips go away. The versions of this software has always been able to work with different PC operating systems and different mobile devices I have had over the years.
CONSThe short comings in the software, like limited number of categories I had earlier have been eliminated
Reasons for switching to DejaOffice PC CRM
Palm became obsolete
Gary
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Tech support great.
I have used the Palm Desktop for 15 years. Without it, I could not conduct business. I have used the various versions of DejaOffice since its inception. I recently changed cell phones. There were some issues with the migration. My first email to tech support was with [SENSITIVE CONTENT HIDDEN]. He was prompt and persistent in resolving all the issues over several emails and a direct phone call. I highly recommend this fully integrated suite of applications. There is nothing even close to it in terms of simplicity, thoroughness, and reliability.
CONSEarlier versions of DejaOffice had some issues with syncing with desktop. All resolved with updates, but frustrating at the time.
Bruce
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2021
Great value for a reasonably well-featured Contact Management and Scheduling app
Overall, the tech support has been great. With a few more fixes or added features, it would be excellent.
PROSI was able to export my Act! for Windows database and go to this more basic Contact Management App - which links contacts to the calendar and syncs with my smartphone.
CONSIt is difficult to find scheduled events by looking up the contact the event is scheduled with and it doesn't allow you to schedule recurring events for the last business day of each month.
Reason for choosing DejaOffice PC CRM
It is simpler and does most everything I need as a sole owner/operator of a business without the huge resource demands on my pc and without frequent need for tech support.
Reasons for switching to DejaOffice PC CRM
Act! kept adding features that had no value to my business and kept upping their pricing, plus it required tech support every time an update was available due to the complexity of installation.
Kate
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I'm a big fan
I really like the program. I love the interface between the contact and calendar. Their tech support is wonderful they answer my questions.
PROSI really like DejaOffice, I have used it since having a Palm Pilot. Originally I used companion link to interface with ACT. I'm so happy DejaOffice created a stand alone program. I can't justify paying for ACT anymore as I am only one person, not an entire sales staff.
CONSOccasional problems with syncing where I get duplicates. Frequently happened because I didn't have the settings on my phone correctly set.
John
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING: