Desk.com

Remedy 9

Add to compare

Ratings & Reviews

Overall Rating

4.18 / 5 (180)

4.13 / 5 (100)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

August 30, 2019

February 13, 2020

Pros/Cons

  • Pros

  • Very useful applications, it has an extensive variety of features

  • I like how it makes finding information around different users and files easy, also it has helped me organize my work better

  • Cons

  • It is easy to search but I do believe there could be additional ways to search more easily and produce more accurate results.

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

  • Pros

  • This tool is very helpful in managing alerts & can be nicely sync with monitoring tools.

  • It's instant. It's very easy to use. Ability to edit and add templates, to customize them to ones' need.

  • Cons

  • customization of the application was a very long process specially if you need to use the most of it. But once it is running, it is worth the pain.

  • its typically slow. It should be fast to use like Jira. rest all feature are very good

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots