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Overall Rating
4.67 / 5 (108)
Ease-of-Use
5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
May 17, 2021
Pros/Cons
  • Pros

  • The functionalities are well explained and easy to use across the team with reduced learning time.
  • A great tool for effective customer management. It is very important for any business or brand to adequately interact with their customers and therefore be able to convey their idea.
  • Cons

  • Sometimes when the App not find an internet connection and goes offline, it is impossibile to use it unless you do a forced quit and restart the App.
  • Most of my complaints have been resolved by the Deskero team customizing the platform to meet our needs.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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