Deskero vs TenFold

RATING:

4.7

(113)

Deskero has 113 reviews and a rating of 4.67 / 5 stars vs TenFold which has 151 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (113)
4.7 (151)
Ease-of-Use
5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2024
March 23, 2023
Pros/Cons
  • Pros

  • The functionalities are well explained and easy to use across the team with reduced learning time.
  • A great tool for effective customer management. It is very important for any business or brand to adequately interact with their customers and therefore be able to convey their idea.
  • Cons

  • Sometimes when the App not find an internet connection and goes offline, it is impossibile to use it unless you do a forced quit and restart the App.
  • Most of my complaints have been resolved by the Deskero team customizing the platform to meet our needs.
Read all user reviews
  • Pros

  • I like Tenfold's ability to identify the caller quickly; as well as present a way to connect with the person you are talking to through LinkedIN or other avenues.
  • The ability to add notes about the call within the program changed a lot of how our office works towards leads.
  • Cons

  • There are technical issues from time to time, where tenfold is not working or creating any calls in Salesforce.
  • Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos