DeskPRO vs Keap

DeskPRO has 34 reviews and a rating of 4.59 / 5 vs Keap which has 1093 reviews and a rating of 4.08 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (34)

4.08 / 5 (1,093)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 7, 2021

August 2, 2021

Pros/Cons

  • Pros

  • I like that it can be as customized as you'd like. We branded it ours and are continuously making changes to a lot of the features.

  • deskpro can handle multibrand & multi-language, easy to add dynamic views with filters, overal very nice interface is fun to work with, support from the team at Deskpro is really good.

  • Cons

  • Did not find issues with the tool, just that initially there is a bit of a learning curve.

  • No cons just wishes. I wish DeskPro would enhance statuses so we could create custom ones that would only be triggered once a task has been completed.

  • Pros

  • The interface is great and the creation of campaigns is easy

  • Mobile handshake is easy, quick and efficient. I can get my leads in quick and send them my contact information within seconds. This saves me so much time and I love that.

  • Cons

  • The initial setup of this software can be a little tedious. It takes time and effort, but once it is set up correctly it really is easy to use.

  • Confusing to learn if first starting out. But once you get the hang of it it seems very easy to utilize and be able to work with.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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167 Recommendations

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos