# Detrack Software Reviews, Demo & Pricing - 2026 > Review of Detrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/detrack-profile --- [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / Detrack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/detrack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/detrack-profile/alternatives/) # Detrack 2026: Benefits, Features & Pricing Wondering if Detrack is right for your organization? Our Delivery Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Detrack 4.7 [(96)](https://www.softwareadvice.com/crm/detrack-profile/reviews/) Pricing Starting at $26.00 per year ### About Detrack A feature-rich, cost-effective delivery management platform. Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Features at glance: - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs Every Subscription Includes: - Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery - Scanner app - sort and manage parcels with ease Key Benefits: Save time, reduce operating costs, and boost productivity with Detrack. - Eliminate manual dispatch processes Remove manual processes and focus on growing your business wit... h easy-to-use job allocation, route planning, and dispatching tools. - Real-time visibility of your entire fleet See exactly where every driver is and track job progress as it happens. Make informed decisions on the fly and respond to changes without endless phone tag. - Simplified, predictable pricing Choose a feature-rich plan that’s right for you and deliver with the confidence of predictable monthly or annual billing. - Keep customers in the loop Reduce ‘Where's my order?’ calls with automated SMS, WhatsApp and email notifications. Create branded customer communications, tracking links, and proof of delivery. - Up and running in under an hour No complex setup, expensive hardware, or lengthy training. Most businesses are fully operational within their first day, and often within an hour. Integrations: Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly. Orders sync automatically. Customers get notified instantly. Drivers receive jobs in real-time. Some of our most popular native integrations include Shopify, WooCommerce, Xero, MYOB and Twilio. The Detrack API and Detrack Connect middleware are also available at no extra cost on all our plans, so that all your systems can be connected and talk to each other. Our customers: No matter your industry, if you deliver goods or need to track your vehicles in real-time, Detrack will get you moving in the right direction. We have been playing a part in the success of fleets large and small for over 10 years and some of our customers include: - E-commerce and retailers - Construction and building suppliers - Logistics and distribution providers - Food and beverage suppliers - Automotive specialists - Field services and trades Take Us For A Test Drive It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support. Wondering if Detrack is right for your organization? Our Delivery Management Software selection experts can help you in 15 minutes or less. ## Detrack User Interface ## Popular Detrack Alternatives Main Product Detrack 4.7 [(96)](https://www.softwareadvice.com/crm/detrack-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.51Value for money - 4.69Customer support - 4.51Functionality Pricing Starting at $26.00 per year Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(389)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.58Value for money - 4.77Customer support - 4.56Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) 4.9 [(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(262)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.47Value for money - 4.59Customer support - 4.48Functionality Pricing Starting at $35.10 per month Get Price Alternative Product [Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/) 4.7 [(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.47Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(68)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.51Customer support - 4.59Functionality Pricing Available upon request Get Price ## Detrack Pricing and Plans Starting price: $26.00 per year Free Trial Free Version Annual Pro Plan $26.00 per user, per year No plan information available Monthly Pro Plan $29.00 per user, per month No plan information available Enterprise Plan Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Detrack Features - Popular features found in Delivery Management Customer Portal Delivery Tracking Dispatch Management Driver Management For Courier Services Scheduling - More features of Detrack 3PL Management Accounting Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Carrier Management Cash on Delivery Communication Management Compliance Management Customer Database Customer History Customer Management Customizable Branding Customizable Reports Data Import/Export Digital Signature Drag & Drop Driver ETA eCommerce Management EDI Electronic Signature Email Templates Fleet Management For Freight Operations For Restaurants Fuel Management Geofencing Geographic Maps Geolocation GPS Historical Reporting Inventory Management Job Tracking Label Printing Live Driver Tracking Location Tracking Mobile Access Mobile Alerts Mobile App Mobile Signature Capture Monitoring Order Entry Order Management Order Tracking Performance Management Performance Metrics Picking & Routing Predictive Analytics Progress Tracking Proof of Delivery QuickBooks Integration Quotes/Estimates Rate Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Tasks Reporting/Analytics Reporting & Statistics Role-Based Permissions Route History Route Management Route Optimization Routing Search/Filter Self Service Portal Shipment Price Calculation Shipment Tracking Shipping Labels SMS Messaging Status Tracking Surveys & Feedback Task Scheduling Third-Party Integrations Time Tracking Transportation Management Vehicle Management Vehicle Tracking Warehouse Management Workflow Automation ## Detrack Integrations BigCommerce Integration rated undefined from -1 review Ecwid Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review See all 20 integrations ## Detrack User Reviews Overall Rating 4.7 Ratings Breakdown 5 69% 4 30% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.7 Functionality 4.5 Aðalsteinn G. Verified reviewer Food & Beverages 51-200 employees Used weekly for less than 6 months Reviewed May 2024 Simple, fast and cost effectice 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Simple Fast implementation Cost effective Cons: no real cons for our intended use so far Reasons for choosing Detrack Our Dynamics Ax service partner already had an integration ready for Detrack Vendor Response Thank you for posting your positive review! At Detrack, we value your time and always strive to provide fast and efficient service.  Replied June 2024 Read More AL Andrew L. Verified reviewer Construction 51-200 employees Used daily for less than 12 months Reviewed July 2025 Boundaryline Review 4 Detrack has significantly improved our delivery operations by providing transparency, efficiency, and better communication with customers. The real-time updates and automated PODs have reduced disputes and increased customer satisfaction. Overall, it’s a reliable and effective last-mile delivery solution. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The interface is intuitive and easy to use, even for team members with limited technical skills. Real-time tracking and proof of delivery features work seamlessly, helping us keep customers informed and improve service quality. The mobile app is lightweight and performs well in the field. Cons: It would be helpful to have more flexibility in branding and setting custom alert triggers. Also, integrating with other information systems is quite challenging Read More LM Liz M. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Reviewed August 2024 Overall Happiness 4 Customer service has been wonderful. Time management and accountability of team has improved our business professionalism. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Time management and accountability of team Cons: The shortages + loss of map live tracking from our warehouse + driver. Vendor Response Thank you, Liz, for taking the time to provide valuable feedback about Detrack. We value your time and always strive to provide fast and efficient service. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/. Replied August 2024 Read More HL Hendri L. Verified reviewer Printing 1001-5000 employees Used daily for less than 2 years Reviewed October 2025 Great! but a bit expensive 4 Once I fully knew where and how to use the software it works as expected and has helped our company greatly in customer service. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: EASE OF USE, DRIVER MANAGEMENT, DRIVER DELIVERY, Customer service is excellent! DELIVERY MANAGEMENT! Cons: LEARNING CURVE, Cost per lisence is too expensive. I feel premium options should not be so expensive to also have access to it. Vendor Response Hi Henri, thank you so much for your feedback - our team will be thrilled to hear it. Regarding pricing, we've worked hard to keep our rates competitive while offering predictable monthly billing. We want customers to have confidence knowing exactly what their bill will be each month, without job limits or juggling multiple add-ons. We're always looking to improve, and I've shared your feedback with the team as we plan features and enhancements for next year. Thanks so much again, it's a pleasure to have you with us. Replied October 2025 Read More OP Oreste P. Verified reviewer Consumer Goods 2-10 employees Used daily for more than 2 years Reviewed October 2025 Order and speed 5 Satisfied in every way, the assistance is very fast, possibility to costumize it, integration with the ERP system without any problems. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: everything is in order, the costumers appreciated the system, no lost deliveries. very quick operations. Cons: none, it's really hard to find something wrong whit this application, one thing, we'll wait for the italian version Vendor Response Thank you so much, Oreste! Your feedback means a lot to us and it's a pleasure have you with us. Our driver app is available in Italian and we've passed your feedback to the product team about offering the manager dashboard in Italian also. We'll keep you posted on progress. Thanks again! Replied October 2025 Read More NB Noe B. Verified reviewer Construction 2-10 employees Used daily for less than 2 years Reviewed August 2025 honest review 4 a easy and simple use system that has a lot more use that i have yet to understand ...a one on one would be nice. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Ease of use and the simplicity of tracking jobs. when a customer has a issue i just simply type in job info and pulls up job and i can provide customer with proof of delivery Cons: the extra amount of tabs or options i feel like its not something i can uses for my application ... the ability to make theses small modification and "clean" the page up would be nice Vendor Response Thank you for your feedback, Noe. We love having you with us and one of our team would be more than happy to work through your requirements and get your dashboard optimized. If you'd like to do that, please drop a note to support@detrack.com and we'll get a call back booked for a time that suits you best. Thanks again for being with us! Replied September 2025 Read More JS Jake S. Verified reviewer Building Materials 5001-10000 employees Used weekly for more than 2 years Review source Reviewed December 2025 Outstanding Service 5 Over the years working with Detrack, I have had nothing but great experiences. They are quick to respond and have always resolved any issues that I've had. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The support is top notch. Any time I need help, they are always quick to respond and resolve my concern/questions Cons: I haven't had a negative experience with Detrack. They have always gotten back to me quickly and have always resolved my issues. Vendor Response Thank you so much for your feedback, Jake! It helps more businesses like your find us and we appreciate it. It's great to have you onboard. Replied February 2026 Read More JM Johannita M. Verified reviewer Building Materials 51-200 employees Used daily for less than 2 years Review source Reviewed November 2025 Love Detrack 5 Very good, very easy to use. Love all the features such as tracking, POD's, being able to swap orders from one driver to another. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very handy and makes my day so much easier, love that we have POD's online, this way if a customer queries any deliveries we can just download the POD and send it to the customer. Cons: There isn't anything I don't like, I can't say anything that I dislike about it. It has only helped us. Vendor Response Thank you so much for your feedback, Johannita! We're thrilled to hear it and have passed your feedback on the team. Replied November 2025 Read More CA Carrie A. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Reviewed December 2024 Detrack is essential for small, growing businesses 5 We have had very positive experiences thus far with Detrack. Even when encountering issues, they were quickly and expertly addressed by Detrack staff. We have even seen some of our issues resulting in changes to Detrack itself. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We chose Detrack for our small business because it helps us keep organized and makes tracking our trucks simple. It allows visibility for our drivers, clients and customers, which helps keep everyone on the same page. Cons: As we are a small business, we don't have an "IT" department. I wish setting up certain features was simpler, as the UI can be really complicated to the less tech savvy such as myself. For example, I have read through the instructions on how to send emails/texts to customers using the app but we have never utilized the feature due to requiring a third-party program and having to integrate them. Vendor Response Thanks for your feedback, Carrie. Let us know if we can help with the integration for emails/texts. Replied January 2025 Read More BS Brendan S. Verified reviewer Food Production 11-50 employees Used daily for less than 2 years Reviewed December 2024 Simple and sophisticated 5 We have been using Detrack for the past 3 years and wouldn't be able to do what we do without it. It is cost effective and our team finds it easy to use. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Simple tool to use, sophisticated enough for our small business and makes the process of delivery and POD easy and accurate Cons: Shifting the sequence of deliveries is cumbersome. Vendor Response Thanks for taking the time to leave your review, Brendan. Replied January 2025 Read More Showing 1 - 10 of 96 Reviews [See All Reviews](https://www.softwareadvice.com/crm/detrack-profile/reviews/) ## Detrack Popular Comparisons [Elite EXTRA vs Detrack](https://www.softwareadvice.com/crm/detrack-profile/vs/elite-extra/) [Compare All Alternatives](https://www.softwareadvice.com/crm/detrack-profile/alternatives/) ## Other Top Recommended Delivery Management Software [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (389) Recently recommended **49** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **44** times [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **23** times [Appian](https://www.softwareadvice.com/product/2220-Appian2/) **4.5** (13) Recently recommended **23** times Stuck Between Options? 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